Infrastructure Specialist
IBM
Infrastructure Specialist
Job Description
Infrastructure Specialist
📋 Job Overview
As an Infrastructure Specialist at IBM, you will resolve issues impacting client business, lead problem resolution through analysis and troubleshooting, and act as a trusted advisor for successful deployment of IBM products. You will leverage AI and cognitive-based knowledge sources for timely problem resolution and coordinate with various teams to deliver technical solutions.
📍 Location: BRATISLAVA, SK (Remote/Hybrid)
💼 Career Level: Professional
🎯 Key Responsibilities
- Resolve issues impacting IBM client business
- Lead problem resolution through analysis and troubleshooting
- Deploy workarounds or fixes
- Leverage and train IBM AI and other cognitive-based knowledge sources
- Create and reuse knowledge assets to promote client self-sufficiency
- Coordinate input from Development, Services, and Field teams
- Collaborate with Development to drive product improvements
- Understand client’s business and technical needs
- Act as a trusted advisor for successful deployment of IBM products
✅ Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum of 3 years of experience in infrastructure management or technical support
⭐ Preferred Qualifications
- Certifications in relevant technologies such as IBM Cloud, AWS, or Azure
- Experience with AI and cognitive technologies
🛠️ Required Skills
- Problem resolution
- Analysis
- Troubleshooting
- AI and cognitive technologies
- Knowledge management
- Coordination
- Collaboration
- Client business understanding
- Trusted advising
- Technical support
- Subject matter expertise
🎁 Benefits & Perks
- Opportunities for learning and career development
- Encouragement to be courageous and experiment
- Continuous trust and support in a thriving environment
- Growth-minded culture with openness to feedback and learning
- Collaboration with colleagues for exceptional customer outcomes
Locations
- BRATISLAVA, SK, India (Remote)
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Problem resolutionintermediate
- Analysisintermediate
- Troubleshootingintermediate
- AI and cognitive technologiesintermediate
- Knowledge managementintermediate
- Coordinationintermediate
- Collaborationintermediate
- Client business understandingintermediate
- Trusted advisingintermediate
- Technical supportintermediate
- Subject matter expertiseintermediate
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field (experience)
- Minimum of 3 years of experience in infrastructure management or technical support (experience)
Preferred Qualifications
- Certifications in relevant technologies such as IBM Cloud, AWS, or Azure (experience)
- Experience with AI and cognitive technologies (experience)
Responsibilities
- Resolve issues impacting IBM client business
- Lead problem resolution through analysis and troubleshooting
- Deploy workarounds or fixes
- Leverage and train IBM AI and other cognitive-based knowledge sources
- Create and reuse knowledge assets to promote client self-sufficiency
- Coordinate input from Development, Services, and Field teams
- Collaborate with Development to drive product improvements
- Understand client’s business and technical needs
- Act as a trusted advisor for successful deployment of IBM products
Benefits
- general: Opportunities for learning and career development
- general: Encouragement to be courageous and experiment
- general: Continuous trust and support in a thriving environment
- general: Growth-minded culture with openness to feedback and learning
- general: Collaboration with colleagues for exceptional customer outcomes
Tags & Categories
Answer 10 quick questions to check your fit for Infrastructure Specialist @ IBM.
10 Questions
~2 Minutes
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Infrastructure Specialist
IBM
Infrastructure Specialist
Job Description
Infrastructure Specialist
📋 Job Overview
As an Infrastructure Specialist at IBM, you will resolve issues impacting client business, lead problem resolution through analysis and troubleshooting, and act as a trusted advisor for successful deployment of IBM products. You will leverage AI and cognitive-based knowledge sources for timely problem resolution and coordinate with various teams to deliver technical solutions.
📍 Location: BRATISLAVA, SK (Remote/Hybrid)
💼 Career Level: Professional
🎯 Key Responsibilities
- Resolve issues impacting IBM client business
- Lead problem resolution through analysis and troubleshooting
- Deploy workarounds or fixes
- Leverage and train IBM AI and other cognitive-based knowledge sources
- Create and reuse knowledge assets to promote client self-sufficiency
- Coordinate input from Development, Services, and Field teams
- Collaborate with Development to drive product improvements
- Understand client’s business and technical needs
- Act as a trusted advisor for successful deployment of IBM products
✅ Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum of 3 years of experience in infrastructure management or technical support
⭐ Preferred Qualifications
- Certifications in relevant technologies such as IBM Cloud, AWS, or Azure
- Experience with AI and cognitive technologies
🛠️ Required Skills
- Problem resolution
- Analysis
- Troubleshooting
- AI and cognitive technologies
- Knowledge management
- Coordination
- Collaboration
- Client business understanding
- Trusted advising
- Technical support
- Subject matter expertise
🎁 Benefits & Perks
- Opportunities for learning and career development
- Encouragement to be courageous and experiment
- Continuous trust and support in a thriving environment
- Growth-minded culture with openness to feedback and learning
- Collaboration with colleagues for exceptional customer outcomes
Locations
- BRATISLAVA, SK, India (Remote)
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Problem resolutionintermediate
- Analysisintermediate
- Troubleshootingintermediate
- AI and cognitive technologiesintermediate
- Knowledge managementintermediate
- Coordinationintermediate
- Collaborationintermediate
- Client business understandingintermediate
- Trusted advisingintermediate
- Technical supportintermediate
- Subject matter expertiseintermediate
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field (experience)
- Minimum of 3 years of experience in infrastructure management or technical support (experience)
Preferred Qualifications
- Certifications in relevant technologies such as IBM Cloud, AWS, or Azure (experience)
- Experience with AI and cognitive technologies (experience)
Responsibilities
- Resolve issues impacting IBM client business
- Lead problem resolution through analysis and troubleshooting
- Deploy workarounds or fixes
- Leverage and train IBM AI and other cognitive-based knowledge sources
- Create and reuse knowledge assets to promote client self-sufficiency
- Coordinate input from Development, Services, and Field teams
- Collaborate with Development to drive product improvements
- Understand client’s business and technical needs
- Act as a trusted advisor for successful deployment of IBM products
Benefits
- general: Opportunities for learning and career development
- general: Encouragement to be courageous and experiment
- general: Continuous trust and support in a thriving environment
- general: Growth-minded culture with openness to feedback and learning
- general: Collaboration with colleagues for exceptional customer outcomes
Tags & Categories
Answer 10 quick questions to check your fit for Infrastructure Specialist @ IBM.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs