Payroll Team Leader - Managed Payroll Services - UK
IBM
Payroll Team Leader - Managed Payroll Services - UK
Job Description
Payroll Team Leader - Managed Payroll Services - UK
📋 Job Overview
The Payroll Team Leader at IBM will oversee the delivery of accurate and compliant payroll services, manage day-to-day operations, and lead a team to ensure high service quality and customer satisfaction. This role involves working with Oracle Payroll and requires strong leadership and organizational skills to manage team performance and compliance with payroll legislation.
📍 Location: Multiple Locations (Remote/Hybrid)
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Deliver responsive, efficient, and positive service to internal and external stakeholders
- Set clear expectations with customers and ensure follow-through
- Adapt communication style to suit varying levels of technical understanding
- Maintain consistently high levels of customer satisfaction
- Resolve payroll queries from employees, HMRC, and third-party providers
- Provide advice and guidance on payroll legislation
- Oversee the running of Oracle Payroll and associated tasks
- Ensure compliance with payroll processes, policies, and ISMS standards
- Deliver scheduled payroll reports and support service delivery reporting
- Document customer processes, workflows, and changes to ensure clarity and compliance
- Plan team workloads, allocate tasks, and manage monthly checklists
- Supervise data input, monitor SLA adherence, and ensure high service quality
- Conduct regular 1:1 catch-ups, performance development reviews, and set clear objectives
- Manage team performance, provide coaching, and support professional development
- Monitor annual leave and ensure effective team resource planning
- Work closely with cross-departmental teams and external customers to ensure smooth operations
- Support customer onboarding activities and user acceptance testing (UAT)
- Perform UAT for payroll system changes and updates
- Identify and implement process improvements to enhance payroll service delivery
- Foster a culture of continuous improvement within the team
- Ensure strict adherence to ISMS standards, GDPR, and company policies
✅ Required Qualifications
- Strong background in payroll operations
- Proven leadership skills with experience in managing, coaching, and developing teams
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to manage multiple priorities
- Knowledge of payroll legislation, compliance standards, and best practices
- An initiative-taking approach to problem-solving and process improvement
⭐ Preferred Qualifications
- Experience with Oracle Payroll
🛠️ Required Skills
- Leadership
- Coaching
- Team development
- Communication
- Interpersonal skills
- Organisational skills
- Problem-solving
- Process improvement
- Oracle Payroll
- Payroll legislation
- Compliance standards
- ISMS standards
- GDPR
🎁 Benefits & Perks
- Opportunity to lead a high-performing payroll team
- Involvement in continuous improvement and system development initiatives
- A supportive environment focused on professional growth and collaboration
Locations
- Multiple Locations, India (Remote)
Salary
Estimated Salary Rangemedium confidence
800,000 - 1,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadershipintermediate
- Coachingintermediate
- Team developmentintermediate
- Communicationintermediate
- Interpersonal skillsintermediate
- Organisational skillsintermediate
- Problem-solvingintermediate
- Process improvementintermediate
- Oracle Payrollintermediate
- Payroll legislationintermediate
- Compliance standardsintermediate
- ISMS standardsintermediate
- GDPRintermediate
Required Qualifications
- Strong background in payroll operations (experience)
- Proven leadership skills with experience in managing, coaching, and developing teams (experience)
- Excellent communication and interpersonal skills (experience)
- Strong organisational skills with the ability to manage multiple priorities (experience)
- Knowledge of payroll legislation, compliance standards, and best practices (experience)
- An initiative-taking approach to problem-solving and process improvement (experience)
Preferred Qualifications
- Experience with Oracle Payroll (experience)
Responsibilities
- Deliver responsive, efficient, and positive service to internal and external stakeholders
- Set clear expectations with customers and ensure follow-through
- Adapt communication style to suit varying levels of technical understanding
- Maintain consistently high levels of customer satisfaction
- Resolve payroll queries from employees, HMRC, and third-party providers
- Provide advice and guidance on payroll legislation
- Oversee the running of Oracle Payroll and associated tasks
- Ensure compliance with payroll processes, policies, and ISMS standards
- Deliver scheduled payroll reports and support service delivery reporting
- Document customer processes, workflows, and changes to ensure clarity and compliance
- Plan team workloads, allocate tasks, and manage monthly checklists
- Supervise data input, monitor SLA adherence, and ensure high service quality
- Conduct regular 1:1 catch-ups, performance development reviews, and set clear objectives
- Manage team performance, provide coaching, and support professional development
- Monitor annual leave and ensure effective team resource planning
- Work closely with cross-departmental teams and external customers to ensure smooth operations
- Support customer onboarding activities and user acceptance testing (UAT)
- Perform UAT for payroll system changes and updates
- Identify and implement process improvements to enhance payroll service delivery
- Foster a culture of continuous improvement within the team
- Ensure strict adherence to ISMS standards, GDPR, and company policies
Benefits
- general: Opportunity to lead a high-performing payroll team
- general: Involvement in continuous improvement and system development initiatives
- general: A supportive environment focused on professional growth and collaboration
Tags & Categories
Answer 10 quick questions to check your fit for Payroll Team Leader - Managed Payroll Services - UK @ IBM.
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~2 Minutes
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Payroll Team Leader - Managed Payroll Services - UK
IBM
Payroll Team Leader - Managed Payroll Services - UK
Job Description
Payroll Team Leader - Managed Payroll Services - UK
📋 Job Overview
The Payroll Team Leader at IBM will oversee the delivery of accurate and compliant payroll services, manage day-to-day operations, and lead a team to ensure high service quality and customer satisfaction. This role involves working with Oracle Payroll and requires strong leadership and organizational skills to manage team performance and compliance with payroll legislation.
📍 Location: Multiple Locations (Remote/Hybrid)
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Deliver responsive, efficient, and positive service to internal and external stakeholders
- Set clear expectations with customers and ensure follow-through
- Adapt communication style to suit varying levels of technical understanding
- Maintain consistently high levels of customer satisfaction
- Resolve payroll queries from employees, HMRC, and third-party providers
- Provide advice and guidance on payroll legislation
- Oversee the running of Oracle Payroll and associated tasks
- Ensure compliance with payroll processes, policies, and ISMS standards
- Deliver scheduled payroll reports and support service delivery reporting
- Document customer processes, workflows, and changes to ensure clarity and compliance
- Plan team workloads, allocate tasks, and manage monthly checklists
- Supervise data input, monitor SLA adherence, and ensure high service quality
- Conduct regular 1:1 catch-ups, performance development reviews, and set clear objectives
- Manage team performance, provide coaching, and support professional development
- Monitor annual leave and ensure effective team resource planning
- Work closely with cross-departmental teams and external customers to ensure smooth operations
- Support customer onboarding activities and user acceptance testing (UAT)
- Perform UAT for payroll system changes and updates
- Identify and implement process improvements to enhance payroll service delivery
- Foster a culture of continuous improvement within the team
- Ensure strict adherence to ISMS standards, GDPR, and company policies
✅ Required Qualifications
- Strong background in payroll operations
- Proven leadership skills with experience in managing, coaching, and developing teams
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to manage multiple priorities
- Knowledge of payroll legislation, compliance standards, and best practices
- An initiative-taking approach to problem-solving and process improvement
⭐ Preferred Qualifications
- Experience with Oracle Payroll
🛠️ Required Skills
- Leadership
- Coaching
- Team development
- Communication
- Interpersonal skills
- Organisational skills
- Problem-solving
- Process improvement
- Oracle Payroll
- Payroll legislation
- Compliance standards
- ISMS standards
- GDPR
🎁 Benefits & Perks
- Opportunity to lead a high-performing payroll team
- Involvement in continuous improvement and system development initiatives
- A supportive environment focused on professional growth and collaboration
Locations
- Multiple Locations, India (Remote)
Salary
Estimated Salary Rangemedium confidence
800,000 - 1,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadershipintermediate
- Coachingintermediate
- Team developmentintermediate
- Communicationintermediate
- Interpersonal skillsintermediate
- Organisational skillsintermediate
- Problem-solvingintermediate
- Process improvementintermediate
- Oracle Payrollintermediate
- Payroll legislationintermediate
- Compliance standardsintermediate
- ISMS standardsintermediate
- GDPRintermediate
Required Qualifications
- Strong background in payroll operations (experience)
- Proven leadership skills with experience in managing, coaching, and developing teams (experience)
- Excellent communication and interpersonal skills (experience)
- Strong organisational skills with the ability to manage multiple priorities (experience)
- Knowledge of payroll legislation, compliance standards, and best practices (experience)
- An initiative-taking approach to problem-solving and process improvement (experience)
Preferred Qualifications
- Experience with Oracle Payroll (experience)
Responsibilities
- Deliver responsive, efficient, and positive service to internal and external stakeholders
- Set clear expectations with customers and ensure follow-through
- Adapt communication style to suit varying levels of technical understanding
- Maintain consistently high levels of customer satisfaction
- Resolve payroll queries from employees, HMRC, and third-party providers
- Provide advice and guidance on payroll legislation
- Oversee the running of Oracle Payroll and associated tasks
- Ensure compliance with payroll processes, policies, and ISMS standards
- Deliver scheduled payroll reports and support service delivery reporting
- Document customer processes, workflows, and changes to ensure clarity and compliance
- Plan team workloads, allocate tasks, and manage monthly checklists
- Supervise data input, monitor SLA adherence, and ensure high service quality
- Conduct regular 1:1 catch-ups, performance development reviews, and set clear objectives
- Manage team performance, provide coaching, and support professional development
- Monitor annual leave and ensure effective team resource planning
- Work closely with cross-departmental teams and external customers to ensure smooth operations
- Support customer onboarding activities and user acceptance testing (UAT)
- Perform UAT for payroll system changes and updates
- Identify and implement process improvements to enhance payroll service delivery
- Foster a culture of continuous improvement within the team
- Ensure strict adherence to ISMS standards, GDPR, and company policies
Benefits
- general: Opportunity to lead a high-performing payroll team
- general: Involvement in continuous improvement and system development initiatives
- general: A supportive environment focused on professional growth and collaboration
Tags & Categories
Answer 10 quick questions to check your fit for Payroll Team Leader - Managed Payroll Services - UK @ IBM.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs