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Process Analyst Order Management - Health Care (Voice)

IBM

Customer Support and Service Jobs

Process Analyst Order Management - Health Care (Voice)

full-timePosted: Dec 11, 2025

Job Description

Process Analyst Order Management - Health Care (Voice)

📋 Job Overview

As a Process Analyst Order Management in IBM's Health Care BPO, you will coordinate order management activities and handle customer queries through calls and emails. Working in shifts, you'll leverage your strong communication and analytical skills to recognize potential threats and suggest actions, contributing to IBM's mission of digital transformation using agile methodologies, process mining, and AI-powered workflows.

📍 Location: Gurgaon, IN

💼 Career Level: Entry Level

🎯 Key Responsibilities

  • Coordinate activities associated with Order management
  • Recognize potential threats and suggest suitable actions
  • Handle queries through calls and email follow-ups

✅ Required Qualifications

  • Graduate with a minimum of 2 years of work experience in a Healthcare domain
  • Readiness to work in shifts as needed for the job

🛠️ Required Skills

  • Strong communication abilities with fluency
  • Demonstrated ability to analyze complex data
  • Strong interpersonal skills
  • Strong organizational skills

🎁 Benefits & Perks

  • Long-term career growth and learning opportunities
  • Support from mentors and coaches
  • Environment that embraces unique skills and experience
  • Encouragement to be courageous and experiment
  • Continuous trust and support
  • Opportunity to learn and develop oneself and career

Locations

  • Gurgaon, IN, India

Salary

Estimated Salary Rangemedium confidence

400,000 - 600,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strong communication abilities with fluencyintermediate
  • Demonstrated ability to analyze complex dataintermediate
  • Strong interpersonal skillsintermediate
  • Strong organizational skillsintermediate

Required Qualifications

  • Graduate with a minimum of 2 years of work experience in a Healthcare domain (experience)
  • Readiness to work in shifts as needed for the job (experience)

Responsibilities

  • Coordinate activities associated with Order management
  • Recognize potential threats and suggest suitable actions
  • Handle queries through calls and email follow-ups

Benefits

  • general: Long-term career growth and learning opportunities
  • general: Support from mentors and coaches
  • general: Environment that embraces unique skills and experience
  • general: Encouragement to be courageous and experiment
  • general: Continuous trust and support
  • general: Opportunity to learn and develop oneself and career

Target Your Resume for "Process Analyst Order Management - Health Care (Voice)" , IBM

Get personalized recommendations to optimize your resume specifically for Process Analyst Order Management - Health Care (Voice). Takes only 15 seconds!

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Check Your ATS Score for "Process Analyst Order Management - Health Care (Voice)" , IBM

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
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Format & readability score

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IBM logo

Process Analyst Order Management - Health Care (Voice)

IBM

Customer Support and Service Jobs

Process Analyst Order Management - Health Care (Voice)

full-timePosted: Dec 11, 2025

Job Description

Process Analyst Order Management - Health Care (Voice)

📋 Job Overview

As a Process Analyst Order Management in IBM's Health Care BPO, you will coordinate order management activities and handle customer queries through calls and emails. Working in shifts, you'll leverage your strong communication and analytical skills to recognize potential threats and suggest actions, contributing to IBM's mission of digital transformation using agile methodologies, process mining, and AI-powered workflows.

📍 Location: Gurgaon, IN

💼 Career Level: Entry Level

🎯 Key Responsibilities

  • Coordinate activities associated with Order management
  • Recognize potential threats and suggest suitable actions
  • Handle queries through calls and email follow-ups

✅ Required Qualifications

  • Graduate with a minimum of 2 years of work experience in a Healthcare domain
  • Readiness to work in shifts as needed for the job

🛠️ Required Skills

  • Strong communication abilities with fluency
  • Demonstrated ability to analyze complex data
  • Strong interpersonal skills
  • Strong organizational skills

🎁 Benefits & Perks

  • Long-term career growth and learning opportunities
  • Support from mentors and coaches
  • Environment that embraces unique skills and experience
  • Encouragement to be courageous and experiment
  • Continuous trust and support
  • Opportunity to learn and develop oneself and career

Locations

  • Gurgaon, IN, India

Salary

Estimated Salary Rangemedium confidence

400,000 - 600,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strong communication abilities with fluencyintermediate
  • Demonstrated ability to analyze complex dataintermediate
  • Strong interpersonal skillsintermediate
  • Strong organizational skillsintermediate

Required Qualifications

  • Graduate with a minimum of 2 years of work experience in a Healthcare domain (experience)
  • Readiness to work in shifts as needed for the job (experience)

Responsibilities

  • Coordinate activities associated with Order management
  • Recognize potential threats and suggest suitable actions
  • Handle queries through calls and email follow-ups

Benefits

  • general: Long-term career growth and learning opportunities
  • general: Support from mentors and coaches
  • general: Environment that embraces unique skills and experience
  • general: Encouragement to be courageous and experiment
  • general: Continuous trust and support
  • general: Opportunity to learn and develop oneself and career

Target Your Resume for "Process Analyst Order Management - Health Care (Voice)" , IBM

Get personalized recommendations to optimize your resume specifically for Process Analyst Order Management - Health Care (Voice). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Process Analyst Order Management - Health Care (Voice)" , IBM

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Enterprise OperationsEnterprise Operations

Answer 10 quick questions to check your fit for Process Analyst Order Management - Health Care (Voice) @ IBM.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.