PROCESS DELIVERY SPECIALIST-LEAD TO CASH
IBM
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Job Description
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
📋 Job Overview
As a Senior Process Analyst – Order to Cash (O2C) at IBM BPO, you will be responsible for processing Accounts Receivable, including daily cash applications and account reconciliations. You will work in a dynamic environment that leverages agile methodologies, process mining, and AI-powered workflows to accelerate digital transformation across various industries.
📍 Location: BANGALORE, IN
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Processing Accounts Receivable - posting and balancing daily cash applications
- Preparing journal entries, filing records, and general account reconciliations
- Analysis of receivable accounts, investigation of entries, and pulling audit prep work
- Involving in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating
- Investigating unapplied payments, rectifying them, and ensuring proper allocation
- Providing information relating to customer payments, refunds, and other miscellaneous accounts receivables questions
- Adhering to client SLA's (Service Level Agreements) and timelines
- Enhancing technical skills by attending educational workshops, reviewing publications
✅ Required Qualifications
- Commerce graduate
- 3-6 years of experience in Order to Cash (O2C)
- Basic accounting knowledge
- Understanding of various accounting principles
- Hands-on expertise to increase cash application automation
- Experience in monitoring customer account statuses and results regarding cash application
- Proven experience in building and utilizing reports to analyze account information
- Experience in collaboration and negotiation with customers, sales field, and finance functions
- Working knowledge to identify and implement action plans and process improvements
- Proficient in MS Office applications
- Proficient in any ERP software as an end-user
- Ability to work under tight timelines
- Experience in change management initiatives
- Ability to meet both individual and business metrics
⭐ Preferred Qualifications
- Ambitious individual who can work under their direction towards agreed targets/goals
- Actively engaging in team meetings to exchange information
🛠️ Required Skills
- Agile methodologies
- Process mining
- AI-powered workflows
- Hybrid cloud
- AI journey
- Strategic partner ecosystem
- IBM Software
- Red Hat
- Oracle
- MS Office
- ERP software
- Collaboration
- Negotiation
- Change management
- Analytical skills
- Report building
- Cash application automation
- Touchless cash settlement
- Account reconciliation
- Flexibility to work in shifts
🎁 Benefits & Perks
- Long-term career growth and learning opportunities
- Mentorship and coaching
- Encouragement to challenge the norm and investigate ideas outside of role
- Culture of evolution and empathy
- Environment that embraces unique skills and experience
- Continuous trust and support
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment
- Environment where everyone can thrive
Locations
- BANGALORE, IN, India
Salary
Estimated Salary Rangemedium confidence
600,000 - 900,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Agile methodologiesintermediate
- Process miningintermediate
- AI-powered workflowsintermediate
- Hybrid cloudintermediate
- AI journeyintermediate
- Strategic partner ecosystemintermediate
- IBM Softwareintermediate
- Red Hatintermediate
- Oracleintermediate
- MS Officeintermediate
- ERP softwareintermediate
- Collaborationintermediate
- Negotiationintermediate
- Change managementintermediate
- Analytical skillsintermediate
- Report buildingintermediate
- Cash application automationintermediate
- Touchless cash settlementintermediate
- Account reconciliationintermediate
- Flexibility to work in shiftsintermediate
Required Qualifications
- Commerce graduate (experience)
- 3-6 years of experience in Order to Cash (O2C) (experience)
- Basic accounting knowledge (experience)
- Understanding of various accounting principles (experience)
- Hands-on expertise to increase cash application automation (experience)
- Experience in monitoring customer account statuses and results regarding cash application (experience)
- Proven experience in building and utilizing reports to analyze account information (experience)
- Experience in collaboration and negotiation with customers, sales field, and finance functions (experience)
- Working knowledge to identify and implement action plans and process improvements (experience)
- Proficient in MS Office applications (experience)
- Proficient in any ERP software as an end-user (experience)
- Ability to work under tight timelines (experience)
- Experience in change management initiatives (experience)
- Ability to meet both individual and business metrics (experience)
Preferred Qualifications
- Ambitious individual who can work under their direction towards agreed targets/goals (experience)
- Actively engaging in team meetings to exchange information (experience)
Responsibilities
- Processing Accounts Receivable - posting and balancing daily cash applications
- Preparing journal entries, filing records, and general account reconciliations
- Analysis of receivable accounts, investigation of entries, and pulling audit prep work
- Involving in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating
- Investigating unapplied payments, rectifying them, and ensuring proper allocation
- Providing information relating to customer payments, refunds, and other miscellaneous accounts receivables questions
- Adhering to client SLA's (Service Level Agreements) and timelines
- Enhancing technical skills by attending educational workshops, reviewing publications
Benefits
- general: Long-term career growth and learning opportunities
- general: Mentorship and coaching
- general: Encouragement to challenge the norm and investigate ideas outside of role
- general: Culture of evolution and empathy
- general: Environment that embraces unique skills and experience
- general: Continuous trust and support
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment
- general: Environment where everyone can thrive
Tags & Categories
Answer 10 quick questions to check your fit for PROCESS DELIVERY SPECIALIST-LEAD TO CASH @ IBM.
10 Questions
~2 Minutes
Instant Score
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PROCESS DELIVERY SPECIALIST-LEAD TO CASH
IBM
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Job Description
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
📋 Job Overview
As a Senior Process Analyst – Order to Cash (O2C) at IBM BPO, you will be responsible for processing Accounts Receivable, including daily cash applications and account reconciliations. You will work in a dynamic environment that leverages agile methodologies, process mining, and AI-powered workflows to accelerate digital transformation across various industries.
📍 Location: BANGALORE, IN
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Processing Accounts Receivable - posting and balancing daily cash applications
- Preparing journal entries, filing records, and general account reconciliations
- Analysis of receivable accounts, investigation of entries, and pulling audit prep work
- Involving in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating
- Investigating unapplied payments, rectifying them, and ensuring proper allocation
- Providing information relating to customer payments, refunds, and other miscellaneous accounts receivables questions
- Adhering to client SLA's (Service Level Agreements) and timelines
- Enhancing technical skills by attending educational workshops, reviewing publications
✅ Required Qualifications
- Commerce graduate
- 3-6 years of experience in Order to Cash (O2C)
- Basic accounting knowledge
- Understanding of various accounting principles
- Hands-on expertise to increase cash application automation
- Experience in monitoring customer account statuses and results regarding cash application
- Proven experience in building and utilizing reports to analyze account information
- Experience in collaboration and negotiation with customers, sales field, and finance functions
- Working knowledge to identify and implement action plans and process improvements
- Proficient in MS Office applications
- Proficient in any ERP software as an end-user
- Ability to work under tight timelines
- Experience in change management initiatives
- Ability to meet both individual and business metrics
⭐ Preferred Qualifications
- Ambitious individual who can work under their direction towards agreed targets/goals
- Actively engaging in team meetings to exchange information
🛠️ Required Skills
- Agile methodologies
- Process mining
- AI-powered workflows
- Hybrid cloud
- AI journey
- Strategic partner ecosystem
- IBM Software
- Red Hat
- Oracle
- MS Office
- ERP software
- Collaboration
- Negotiation
- Change management
- Analytical skills
- Report building
- Cash application automation
- Touchless cash settlement
- Account reconciliation
- Flexibility to work in shifts
🎁 Benefits & Perks
- Long-term career growth and learning opportunities
- Mentorship and coaching
- Encouragement to challenge the norm and investigate ideas outside of role
- Culture of evolution and empathy
- Environment that embraces unique skills and experience
- Continuous trust and support
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment
- Environment where everyone can thrive
Locations
- BANGALORE, IN, India
Salary
Estimated Salary Rangemedium confidence
600,000 - 900,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Agile methodologiesintermediate
- Process miningintermediate
- AI-powered workflowsintermediate
- Hybrid cloudintermediate
- AI journeyintermediate
- Strategic partner ecosystemintermediate
- IBM Softwareintermediate
- Red Hatintermediate
- Oracleintermediate
- MS Officeintermediate
- ERP softwareintermediate
- Collaborationintermediate
- Negotiationintermediate
- Change managementintermediate
- Analytical skillsintermediate
- Report buildingintermediate
- Cash application automationintermediate
- Touchless cash settlementintermediate
- Account reconciliationintermediate
- Flexibility to work in shiftsintermediate
Required Qualifications
- Commerce graduate (experience)
- 3-6 years of experience in Order to Cash (O2C) (experience)
- Basic accounting knowledge (experience)
- Understanding of various accounting principles (experience)
- Hands-on expertise to increase cash application automation (experience)
- Experience in monitoring customer account statuses and results regarding cash application (experience)
- Proven experience in building and utilizing reports to analyze account information (experience)
- Experience in collaboration and negotiation with customers, sales field, and finance functions (experience)
- Working knowledge to identify and implement action plans and process improvements (experience)
- Proficient in MS Office applications (experience)
- Proficient in any ERP software as an end-user (experience)
- Ability to work under tight timelines (experience)
- Experience in change management initiatives (experience)
- Ability to meet both individual and business metrics (experience)
Preferred Qualifications
- Ambitious individual who can work under their direction towards agreed targets/goals (experience)
- Actively engaging in team meetings to exchange information (experience)
Responsibilities
- Processing Accounts Receivable - posting and balancing daily cash applications
- Preparing journal entries, filing records, and general account reconciliations
- Analysis of receivable accounts, investigation of entries, and pulling audit prep work
- Involving in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating
- Investigating unapplied payments, rectifying them, and ensuring proper allocation
- Providing information relating to customer payments, refunds, and other miscellaneous accounts receivables questions
- Adhering to client SLA's (Service Level Agreements) and timelines
- Enhancing technical skills by attending educational workshops, reviewing publications
Benefits
- general: Long-term career growth and learning opportunities
- general: Mentorship and coaching
- general: Encouragement to challenge the norm and investigate ideas outside of role
- general: Culture of evolution and empathy
- general: Environment that embraces unique skills and experience
- general: Continuous trust and support
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment
- general: Environment where everyone can thrive
Tags & Categories
Answer 10 quick questions to check your fit for PROCESS DELIVERY SPECIALIST-LEAD TO CASH @ IBM.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs