PROCESS DELIVERY SPECIALIST-LEAD TO CASH
IBM
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Job Description
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
📋 Job Overview
As an Assistant Manager – Order to Cash (O2C) at IBM BPO, you will be responsible for processing Accounts Receivable, including daily cash applications, journal entries, and account reconciliations. You will work in shifts and collaborate with visionaries across industries to enhance digital transformation using agile methodologies, process mining, and AI-powered workflows. This role offers long-term career growth and learning opportunities within a supportive environment that values innovation and client success.
📍 Location: Gurgaon, IN
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations
- Analysis of receivable accounts, investigation of entries, and pulling audit prep work
- Involve in getting instructions, direct Debit run, rejection of Direct Debit and Oracle updating
- Investigate unapplied payments, rectify them, and ensure proper allocation
- Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions
- Ensure that client Service Level Agreements (SLA) and timelines are met
✅ Required Qualifications
- Commerce Graduate
- Minimum of 6+ years of Experience in Order to Cash (O2C)
- Basic accounting knowledge and understanding of various accounting principles
- Experience in participating and collaborating in team meetings to gather/share information
- Ability to achieve individual and Business metrics
- Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness
- Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned
- Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives
- Proven experience to build and utilize reports to analyze pertinent account information
- Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements
- Working knowledge to identify and implement action plans and process improvements with mentorship
- Proficient in MS Office applications and any ERP software as an end-user
- Ambitious individual who can work under their direction towards agreed targets/goals
- Ability to work under tight timelines and be part of change management initiatives
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
⭐ Preferred Qualifications
- Enhance technical skills by attending educational workshops, reviewing publications etc.
🛠️ Required Skills
- Agile methodologies
- Process mining
- AI-powered workflows
- Hybrid cloud
- AI
- IBM Software
- Red Hat
- Oracle
- MS Office
- ERP software
- Collaboration
- Negotiation
- Interpersonal skills
- Change management
🎁 Benefits & Perks
- Long-term career growth and learning opportunities
- Supportive environment that embraces unique skills and experience
- Encouragement to challenge the norm and investigate ideas outside of your role
- Mentorship and coaching
- Culture of evolution and empathy
- Opportunity to work with visionaries across multiple industries
- Access to IBM's strategic partner ecosystem and robust technology platforms
- Encouragement to be courageous and experiment everyday
- Continuous trust and support in an environment where everyone can thrive
- Opportunity to provide on-going feedback and collaborate with colleagues
- Equal-opportunity employment
Locations
- Gurgaon, IN, India
Salary
Estimated Salary Rangemedium confidence
600,000 - 900,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Agile methodologiesintermediate
- Process miningintermediate
- AI-powered workflowsintermediate
- Hybrid cloudintermediate
- AIintermediate
- IBM Softwareintermediate
- Red Hatintermediate
- Oracleintermediate
- MS Officeintermediate
- ERP softwareintermediate
- Collaborationintermediate
- Negotiationintermediate
- Interpersonal skillsintermediate
- Change managementintermediate
Required Qualifications
- Commerce Graduate (experience)
- Minimum of 6+ years of Experience in Order to Cash (O2C) (experience)
- Basic accounting knowledge and understanding of various accounting principles (experience)
- Experience in participating and collaborating in team meetings to gather/share information (experience)
- Ability to achieve individual and Business metrics (experience)
- Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness (experience)
- Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned (experience)
- Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives (experience)
- Proven experience to build and utilize reports to analyze pertinent account information (experience)
- Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements (experience)
- Working knowledge to identify and implement action plans and process improvements with mentorship (experience)
- Proficient in MS Office applications and any ERP software as an end-user (experience)
- Ambitious individual who can work under their direction towards agreed targets/goals (experience)
- Ability to work under tight timelines and be part of change management initiatives (experience)
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed (experience)
Preferred Qualifications
- Enhance technical skills by attending educational workshops, reviewing publications etc. (experience)
Responsibilities
- Processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations
- Analysis of receivable accounts, investigation of entries, and pulling audit prep work
- Involve in getting instructions, direct Debit run, rejection of Direct Debit and Oracle updating
- Investigate unapplied payments, rectify them, and ensure proper allocation
- Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions
- Ensure that client Service Level Agreements (SLA) and timelines are met
Benefits
- general: Long-term career growth and learning opportunities
- general: Supportive environment that embraces unique skills and experience
- general: Encouragement to challenge the norm and investigate ideas outside of your role
- general: Mentorship and coaching
- general: Culture of evolution and empathy
- general: Opportunity to work with visionaries across multiple industries
- general: Access to IBM's strategic partner ecosystem and robust technology platforms
- general: Encouragement to be courageous and experiment everyday
- general: Continuous trust and support in an environment where everyone can thrive
- general: Opportunity to provide on-going feedback and collaborate with colleagues
- general: Equal-opportunity employment
Tags & Categories
Answer 10 quick questions to check your fit for PROCESS DELIVERY SPECIALIST-LEAD TO CASH @ IBM.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
IBM
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Job Description
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
📋 Job Overview
As an Assistant Manager – Order to Cash (O2C) at IBM BPO, you will be responsible for processing Accounts Receivable, including daily cash applications, journal entries, and account reconciliations. You will work in shifts and collaborate with visionaries across industries to enhance digital transformation using agile methodologies, process mining, and AI-powered workflows. This role offers long-term career growth and learning opportunities within a supportive environment that values innovation and client success.
📍 Location: Gurgaon, IN
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations
- Analysis of receivable accounts, investigation of entries, and pulling audit prep work
- Involve in getting instructions, direct Debit run, rejection of Direct Debit and Oracle updating
- Investigate unapplied payments, rectify them, and ensure proper allocation
- Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions
- Ensure that client Service Level Agreements (SLA) and timelines are met
✅ Required Qualifications
- Commerce Graduate
- Minimum of 6+ years of Experience in Order to Cash (O2C)
- Basic accounting knowledge and understanding of various accounting principles
- Experience in participating and collaborating in team meetings to gather/share information
- Ability to achieve individual and Business metrics
- Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness
- Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned
- Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives
- Proven experience to build and utilize reports to analyze pertinent account information
- Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements
- Working knowledge to identify and implement action plans and process improvements with mentorship
- Proficient in MS Office applications and any ERP software as an end-user
- Ambitious individual who can work under their direction towards agreed targets/goals
- Ability to work under tight timelines and be part of change management initiatives
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
⭐ Preferred Qualifications
- Enhance technical skills by attending educational workshops, reviewing publications etc.
🛠️ Required Skills
- Agile methodologies
- Process mining
- AI-powered workflows
- Hybrid cloud
- AI
- IBM Software
- Red Hat
- Oracle
- MS Office
- ERP software
- Collaboration
- Negotiation
- Interpersonal skills
- Change management
🎁 Benefits & Perks
- Long-term career growth and learning opportunities
- Supportive environment that embraces unique skills and experience
- Encouragement to challenge the norm and investigate ideas outside of your role
- Mentorship and coaching
- Culture of evolution and empathy
- Opportunity to work with visionaries across multiple industries
- Access to IBM's strategic partner ecosystem and robust technology platforms
- Encouragement to be courageous and experiment everyday
- Continuous trust and support in an environment where everyone can thrive
- Opportunity to provide on-going feedback and collaborate with colleagues
- Equal-opportunity employment
Locations
- Gurgaon, IN, India
Salary
Estimated Salary Rangemedium confidence
600,000 - 900,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Agile methodologiesintermediate
- Process miningintermediate
- AI-powered workflowsintermediate
- Hybrid cloudintermediate
- AIintermediate
- IBM Softwareintermediate
- Red Hatintermediate
- Oracleintermediate
- MS Officeintermediate
- ERP softwareintermediate
- Collaborationintermediate
- Negotiationintermediate
- Interpersonal skillsintermediate
- Change managementintermediate
Required Qualifications
- Commerce Graduate (experience)
- Minimum of 6+ years of Experience in Order to Cash (O2C) (experience)
- Basic accounting knowledge and understanding of various accounting principles (experience)
- Experience in participating and collaborating in team meetings to gather/share information (experience)
- Ability to achieve individual and Business metrics (experience)
- Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness (experience)
- Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned (experience)
- Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives (experience)
- Proven experience to build and utilize reports to analyze pertinent account information (experience)
- Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements (experience)
- Working knowledge to identify and implement action plans and process improvements with mentorship (experience)
- Proficient in MS Office applications and any ERP software as an end-user (experience)
- Ambitious individual who can work under their direction towards agreed targets/goals (experience)
- Ability to work under tight timelines and be part of change management initiatives (experience)
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed (experience)
Preferred Qualifications
- Enhance technical skills by attending educational workshops, reviewing publications etc. (experience)
Responsibilities
- Processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations
- Analysis of receivable accounts, investigation of entries, and pulling audit prep work
- Involve in getting instructions, direct Debit run, rejection of Direct Debit and Oracle updating
- Investigate unapplied payments, rectify them, and ensure proper allocation
- Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions
- Ensure that client Service Level Agreements (SLA) and timelines are met
Benefits
- general: Long-term career growth and learning opportunities
- general: Supportive environment that embraces unique skills and experience
- general: Encouragement to challenge the norm and investigate ideas outside of your role
- general: Mentorship and coaching
- general: Culture of evolution and empathy
- general: Opportunity to work with visionaries across multiple industries
- general: Access to IBM's strategic partner ecosystem and robust technology platforms
- general: Encouragement to be courageous and experiment everyday
- general: Continuous trust and support in an environment where everyone can thrive
- general: Opportunity to provide on-going feedback and collaborate with colleagues
- general: Equal-opportunity employment
Tags & Categories
Answer 10 quick questions to check your fit for PROCESS DELIVERY SPECIALIST-LEAD TO CASH @ IBM.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs