PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
IBM
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Job Description
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
📋 Job Overview
The Process Delivery Specialist at IBM BPO focuses on optimizing talent development processes using SAP HR Management System. The role involves managing complex HR transactions, ensuring compliance, and providing solutions to HR issues while working closely with clients across various industries to enhance their digital transformation journey.
📍 Location: BANGALORE, IN
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Inputs and processes employee data in the HR System
- Works on complex transactions requiring review & eligibility checking
- Runs reports & performs reconciliations between various reports
- Interfaces with customers to resolve questions and issues regarding compensation administration/processes
- Provides data for any internal business controls team as required
- Ensures compliance to the client’s existing standards
- Provides services that rely on the processed employee data to meet the demand of the Service Level Agreement (SLA)
- Provides solutions to issues brought up by the contact centre according to policy guidelines set
✅ Required Qualifications
- Graduate or Post-Graduate
- 1-2 years of overall experience
- Minimum of 1 year in Core HR & Issue Resolution for any International IT/ITES Company
- Strong knowledge of Core HR (excluding recruitment) related processes
- Worked on SAP HRMS
- Excellent communication skills in English both oral & written
- High degree of numeracy skills with meticulous attention to details
- Ability to manage multiple, diverse priorities under time pressure
- Ability to pre-empt potential issues and reprioritize work
- Ability to think through complex issues and develop robust solutions
- Ability to trouble-shoot and implement changes in processes
- Ability to identify major areas of concern regarding compliance
- Ability to analyze and present data
- Effectively works with others
- Excellent customer service skills
- Teamwork
- Open to working in rotational shifts
⭐ Preferred Qualifications
- MBA HR
🛠️ Required Skills
- SAP HR Management System
- Client-specific policy understanding
- End-to-end HRMS System and Process understanding
- System testing
- MS Excel
🎁 Benefits & Perks
- Long-term career growth and learning opportunities
- Mentorship and coaching
- Environment that embraces unique skills and experience
- Encouragement to challenge the norm and investigate ideas
- Culture of evolution and empathy
Locations
- BANGALORE, IN, India
Salary
Estimated Salary Rangemedium confidence
600,000 - 900,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- SAP HR Management Systemintermediate
- Client-specific policy understandingintermediate
- End-to-end HRMS System and Process understandingintermediate
- System testingintermediate
- MS Excelintermediate
Required Qualifications
- Graduate or Post-Graduate (experience)
- 1-2 years of overall experience (experience)
- Minimum of 1 year in Core HR & Issue Resolution for any International IT/ITES Company (experience)
- Strong knowledge of Core HR (excluding recruitment) related processes (experience)
- Worked on SAP HRMS (experience)
- Excellent communication skills in English both oral & written (experience)
- High degree of numeracy skills with meticulous attention to details (experience)
- Ability to manage multiple, diverse priorities under time pressure (experience)
- Ability to pre-empt potential issues and reprioritize work (experience)
- Ability to think through complex issues and develop robust solutions (experience)
- Ability to trouble-shoot and implement changes in processes (experience)
- Ability to identify major areas of concern regarding compliance (experience)
- Ability to analyze and present data (experience)
- Effectively works with others (experience)
- Excellent customer service skills (experience)
- Teamwork (experience)
- Open to working in rotational shifts (experience)
Preferred Qualifications
- MBA HR (experience)
Responsibilities
- Inputs and processes employee data in the HR System
- Works on complex transactions requiring review & eligibility checking
- Runs reports & performs reconciliations between various reports
- Interfaces with customers to resolve questions and issues regarding compensation administration/processes
- Provides data for any internal business controls team as required
- Ensures compliance to the client’s existing standards
- Provides services that rely on the processed employee data to meet the demand of the Service Level Agreement (SLA)
- Provides solutions to issues brought up by the contact centre according to policy guidelines set
Benefits
- general: Long-term career growth and learning opportunities
- general: Mentorship and coaching
- general: Environment that embraces unique skills and experience
- general: Encouragement to challenge the norm and investigate ideas
- general: Culture of evolution and empathy
Tags & Categories
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
IBM
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Job Description
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
📋 Job Overview
The Process Delivery Specialist at IBM BPO focuses on optimizing talent development processes using SAP HR Management System. The role involves managing complex HR transactions, ensuring compliance, and providing solutions to HR issues while working closely with clients across various industries to enhance their digital transformation journey.
📍 Location: BANGALORE, IN
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Inputs and processes employee data in the HR System
- Works on complex transactions requiring review & eligibility checking
- Runs reports & performs reconciliations between various reports
- Interfaces with customers to resolve questions and issues regarding compensation administration/processes
- Provides data for any internal business controls team as required
- Ensures compliance to the client’s existing standards
- Provides services that rely on the processed employee data to meet the demand of the Service Level Agreement (SLA)
- Provides solutions to issues brought up by the contact centre according to policy guidelines set
✅ Required Qualifications
- Graduate or Post-Graduate
- 1-2 years of overall experience
- Minimum of 1 year in Core HR & Issue Resolution for any International IT/ITES Company
- Strong knowledge of Core HR (excluding recruitment) related processes
- Worked on SAP HRMS
- Excellent communication skills in English both oral & written
- High degree of numeracy skills with meticulous attention to details
- Ability to manage multiple, diverse priorities under time pressure
- Ability to pre-empt potential issues and reprioritize work
- Ability to think through complex issues and develop robust solutions
- Ability to trouble-shoot and implement changes in processes
- Ability to identify major areas of concern regarding compliance
- Ability to analyze and present data
- Effectively works with others
- Excellent customer service skills
- Teamwork
- Open to working in rotational shifts
⭐ Preferred Qualifications
- MBA HR
🛠️ Required Skills
- SAP HR Management System
- Client-specific policy understanding
- End-to-end HRMS System and Process understanding
- System testing
- MS Excel
🎁 Benefits & Perks
- Long-term career growth and learning opportunities
- Mentorship and coaching
- Environment that embraces unique skills and experience
- Encouragement to challenge the norm and investigate ideas
- Culture of evolution and empathy
Locations
- BANGALORE, IN, India
Salary
Estimated Salary Rangemedium confidence
600,000 - 900,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- SAP HR Management Systemintermediate
- Client-specific policy understandingintermediate
- End-to-end HRMS System and Process understandingintermediate
- System testingintermediate
- MS Excelintermediate
Required Qualifications
- Graduate or Post-Graduate (experience)
- 1-2 years of overall experience (experience)
- Minimum of 1 year in Core HR & Issue Resolution for any International IT/ITES Company (experience)
- Strong knowledge of Core HR (excluding recruitment) related processes (experience)
- Worked on SAP HRMS (experience)
- Excellent communication skills in English both oral & written (experience)
- High degree of numeracy skills with meticulous attention to details (experience)
- Ability to manage multiple, diverse priorities under time pressure (experience)
- Ability to pre-empt potential issues and reprioritize work (experience)
- Ability to think through complex issues and develop robust solutions (experience)
- Ability to trouble-shoot and implement changes in processes (experience)
- Ability to identify major areas of concern regarding compliance (experience)
- Ability to analyze and present data (experience)
- Effectively works with others (experience)
- Excellent customer service skills (experience)
- Teamwork (experience)
- Open to working in rotational shifts (experience)
Preferred Qualifications
- MBA HR (experience)
Responsibilities
- Inputs and processes employee data in the HR System
- Works on complex transactions requiring review & eligibility checking
- Runs reports & performs reconciliations between various reports
- Interfaces with customers to resolve questions and issues regarding compensation administration/processes
- Provides data for any internal business controls team as required
- Ensures compliance to the client’s existing standards
- Provides services that rely on the processed employee data to meet the demand of the Service Level Agreement (SLA)
- Provides solutions to issues brought up by the contact centre according to policy guidelines set
Benefits
- general: Long-term career growth and learning opportunities
- general: Mentorship and coaching
- general: Environment that embraces unique skills and experience
- general: Encouragement to challenge the norm and investigate ideas
- general: Culture of evolution and empathy
Tags & Categories