PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
IBM
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Job Description
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
📋 Job Overview
As a Process Delivery Specialist in Talent Development Optimization Processes at IBM, you will support end-to-end payroll activities, ensuring compliance with policies and processes. You will work within IBM Consulting, collaborating with clients globally to accelerate digital transformation using agile methodologies, process mining, and AI-powered workflows.
📍 Location: BANGALORE, IN
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Process any payroll data in accordance with legal, IBM and the customer requirements related to personal data protection
- Ensure the timeliness of payroll processing (sending inputs to payroll services providers, approving payrolls)
- Ensure the timeliness of payroll payments processing (requesting uploads and payments releases, uploading payroll payments into the bank system, monitoring the rejected payments)
- Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errors/discrepancies
- Monitor execution of compliance activities if required
- Perform any activities related to electronic payslips handling
- Communicate any risks to payroll process or deadlines in accordance with escalation paths
- Interact with employees, client, payroll stakeholders or third party providers to process payroll data and ensure the correct and timely pay
- Report the status of payroll cycle in a timely and accurate manner
- Support year end processes or any other country specific processes not related to monthly payroll cycle
- Initiate and actively supporting any continuous improvement activities or other process and/or tools improvements using the existing change management channels
✅ Required Qualifications
- 2-3 years’ experience in payroll operations for any International IT / ITES Company
- Good communication skills in English both oral & written
- Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans
- Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
- Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
- Excellent Customer Service skills – ability to communicate to all people at all levels within the organization
- Must have the ability to resolve difficult customer service issues
- High degree of numeracy skills with meticulous attention to details
- Team work – the ability to work well within the team is key to this role
- Ambitious individual who can work under their own direction towards agreed targets/goals
- Ability to work under tight timelines and have been part of change management initiatives
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
🛠️ Required Skills
- Agile methodologies
- Process mining
- AI-powered workflows
- Hybrid cloud
- IBM Software
- Red Hat
- Payroll operations
- Communication skills
- Problem solving
- Customer service
- Numeracy skills
- Attention to detail
- Teamwork
- Change management
- Interpersonal skills
🎁 Benefits & Perks
- Learning and development opportunities
- Mentorship and coaching
- Encouragement to challenge the norm and investigate ideas outside of your role
- Support for long-term career growth
- An environment that embraces unique skills and experience
- Equal opportunity employment
Locations
- BANGALORE, IN, India
Salary
Estimated Salary Rangemedium confidence
600,000 - 900,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Agile methodologiesintermediate
- Process miningintermediate
- AI-powered workflowsintermediate
- Hybrid cloudintermediate
- IBM Softwareintermediate
- Red Hatintermediate
- Payroll operationsintermediate
- Communication skillsintermediate
- Problem solvingintermediate
- Customer serviceintermediate
- Numeracy skillsintermediate
- Attention to detailintermediate
- Teamworkintermediate
- Change managementintermediate
- Interpersonal skillsintermediate
Required Qualifications
- 2-3 years’ experience in payroll operations for any International IT / ITES Company (experience)
- Good communication skills in English both oral & written (experience)
- Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans (experience)
- Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business (experience)
- Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements (experience)
- Excellent Customer Service skills – ability to communicate to all people at all levels within the organization (experience)
- Must have the ability to resolve difficult customer service issues (experience)
- High degree of numeracy skills with meticulous attention to details (experience)
- Team work – the ability to work well within the team is key to this role (experience)
- Ambitious individual who can work under their own direction towards agreed targets/goals (experience)
- Ability to work under tight timelines and have been part of change management initiatives (experience)
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed (experience)
Responsibilities
- Process any payroll data in accordance with legal, IBM and the customer requirements related to personal data protection
- Ensure the timeliness of payroll processing (sending inputs to payroll services providers, approving payrolls)
- Ensure the timeliness of payroll payments processing (requesting uploads and payments releases, uploading payroll payments into the bank system, monitoring the rejected payments)
- Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errors/discrepancies
- Monitor execution of compliance activities if required
- Perform any activities related to electronic payslips handling
- Communicate any risks to payroll process or deadlines in accordance with escalation paths
- Interact with employees, client, payroll stakeholders or third party providers to process payroll data and ensure the correct and timely pay
- Report the status of payroll cycle in a timely and accurate manner
- Support year end processes or any other country specific processes not related to monthly payroll cycle
- Initiate and actively supporting any continuous improvement activities or other process and/or tools improvements using the existing change management channels
Benefits
- general: Learning and development opportunities
- general: Mentorship and coaching
- general: Encouragement to challenge the norm and investigate ideas outside of your role
- general: Support for long-term career growth
- general: An environment that embraces unique skills and experience
- general: Equal opportunity employment
Tags & Categories
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
IBM
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Job Description
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
📋 Job Overview
As a Process Delivery Specialist in Talent Development Optimization Processes at IBM, you will support end-to-end payroll activities, ensuring compliance with policies and processes. You will work within IBM Consulting, collaborating with clients globally to accelerate digital transformation using agile methodologies, process mining, and AI-powered workflows.
📍 Location: BANGALORE, IN
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Process any payroll data in accordance with legal, IBM and the customer requirements related to personal data protection
- Ensure the timeliness of payroll processing (sending inputs to payroll services providers, approving payrolls)
- Ensure the timeliness of payroll payments processing (requesting uploads and payments releases, uploading payroll payments into the bank system, monitoring the rejected payments)
- Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errors/discrepancies
- Monitor execution of compliance activities if required
- Perform any activities related to electronic payslips handling
- Communicate any risks to payroll process or deadlines in accordance with escalation paths
- Interact with employees, client, payroll stakeholders or third party providers to process payroll data and ensure the correct and timely pay
- Report the status of payroll cycle in a timely and accurate manner
- Support year end processes or any other country specific processes not related to monthly payroll cycle
- Initiate and actively supporting any continuous improvement activities or other process and/or tools improvements using the existing change management channels
✅ Required Qualifications
- 2-3 years’ experience in payroll operations for any International IT / ITES Company
- Good communication skills in English both oral & written
- Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans
- Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
- Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
- Excellent Customer Service skills – ability to communicate to all people at all levels within the organization
- Must have the ability to resolve difficult customer service issues
- High degree of numeracy skills with meticulous attention to details
- Team work – the ability to work well within the team is key to this role
- Ambitious individual who can work under their own direction towards agreed targets/goals
- Ability to work under tight timelines and have been part of change management initiatives
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
🛠️ Required Skills
- Agile methodologies
- Process mining
- AI-powered workflows
- Hybrid cloud
- IBM Software
- Red Hat
- Payroll operations
- Communication skills
- Problem solving
- Customer service
- Numeracy skills
- Attention to detail
- Teamwork
- Change management
- Interpersonal skills
🎁 Benefits & Perks
- Learning and development opportunities
- Mentorship and coaching
- Encouragement to challenge the norm and investigate ideas outside of your role
- Support for long-term career growth
- An environment that embraces unique skills and experience
- Equal opportunity employment
Locations
- BANGALORE, IN, India
Salary
Estimated Salary Rangemedium confidence
600,000 - 900,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Agile methodologiesintermediate
- Process miningintermediate
- AI-powered workflowsintermediate
- Hybrid cloudintermediate
- IBM Softwareintermediate
- Red Hatintermediate
- Payroll operationsintermediate
- Communication skillsintermediate
- Problem solvingintermediate
- Customer serviceintermediate
- Numeracy skillsintermediate
- Attention to detailintermediate
- Teamworkintermediate
- Change managementintermediate
- Interpersonal skillsintermediate
Required Qualifications
- 2-3 years’ experience in payroll operations for any International IT / ITES Company (experience)
- Good communication skills in English both oral & written (experience)
- Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans (experience)
- Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business (experience)
- Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements (experience)
- Excellent Customer Service skills – ability to communicate to all people at all levels within the organization (experience)
- Must have the ability to resolve difficult customer service issues (experience)
- High degree of numeracy skills with meticulous attention to details (experience)
- Team work – the ability to work well within the team is key to this role (experience)
- Ambitious individual who can work under their own direction towards agreed targets/goals (experience)
- Ability to work under tight timelines and have been part of change management initiatives (experience)
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed (experience)
Responsibilities
- Process any payroll data in accordance with legal, IBM and the customer requirements related to personal data protection
- Ensure the timeliness of payroll processing (sending inputs to payroll services providers, approving payrolls)
- Ensure the timeliness of payroll payments processing (requesting uploads and payments releases, uploading payroll payments into the bank system, monitoring the rejected payments)
- Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errors/discrepancies
- Monitor execution of compliance activities if required
- Perform any activities related to electronic payslips handling
- Communicate any risks to payroll process or deadlines in accordance with escalation paths
- Interact with employees, client, payroll stakeholders or third party providers to process payroll data and ensure the correct and timely pay
- Report the status of payroll cycle in a timely and accurate manner
- Support year end processes or any other country specific processes not related to monthly payroll cycle
- Initiate and actively supporting any continuous improvement activities or other process and/or tools improvements using the existing change management channels
Benefits
- general: Learning and development opportunities
- general: Mentorship and coaching
- general: Encouragement to challenge the norm and investigate ideas outside of your role
- general: Support for long-term career growth
- general: An environment that embraces unique skills and experience
- general: Equal opportunity employment
Tags & Categories