Salesforce Technical Architect - Public Sector (State and Local Govt)
IBM
Salesforce Technical Architect - Public Sector (State and Local Govt)
Job Description
Salesforce Technical Architect - Public Sector (State and Local Govt)
📋 Job Overview
Join IBM's Salesforce Practice team focused on State & Local Government clients as a Salesforce Technical Architect. Lead the design and implementation of innovative Salesforce solutions, leveraging IBM's Consulting AI and Asset capabilities to drive digital transformation. Collaborate closely with clients to understand their needs and deliver tailored technical solutions.
📍 Location: No City, US (Remote/Hybrid)
💼 Career Level: Professional
🎯 Key Responsibilities
- Collaborate with IBM account teams and clients to understand their mission, business processes, and technical requirements
- Help with presales activities such as how Salesforce can address challenges, conducting product demonstrations, working with internal sales teams, and qualifying leads
- Design and architect innovative, scalable, and secure solutions primarily leveraging the Salesforce platform, including Data Cloud and various Salesforce Clouds (Industry, Service, Marketing, Sales)
- Develop and deliver compelling technical presentations, demonstrations, and proof-of-concepts (POCs) that showcase the value of proposed solutions or recommend the most suitable Salesforce investment or product
- Lead technical discovery sessions and workshops with clients to refine requirements and validate solution designs
- Provide expertise on Salesforce best practices, architectural patterns, and integration strategies within a public sector context
- Advise clients on data modeling best practices within the Salesforce platform (SF Data Model) and how to leverage Data Cloud for unified data strategies
- Incorporate IBM's asset portfolio, including IBM Consulting Advantage and related Assets, into Salesforce-centric solutions where appropriate
- Respond to technical sections of Request for Proposals (RFPs) and other procurement documents
- Stay current with the latest Salesforce product releases, certifications, and industry trends, particularly as they apply to the public sector
- Potentially mentor and guide junior technical resources
- Build and maintain strong relationships with key client stakeholders and IBM internal teams
- Conduct code reviews, setup CI/CD Pipelines, DevOps process and lead deployment of Salesforce modules into production after thorough development review
✅ Required Qualifications
- 10+ years proven experience in consulting and delivering client engagements at a technical level
- 5+ years of Salesforce Industries experience, solutioning and delivery experience
- Extensive experience implementing and/or architecting solutions using Sales Cloud, Service Cloud, Marketing Cloud, Industries Cloud (Public Sector Solutions Cloud), within complex environments
- Proven ability to analyze, design, and optimize business processes via technology and integration
- Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
- Strong communication skills, both written and verbal. Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
- A great listener with the ability to communicate with people in diverse roles
- Resourceful and innovative thinker who can work through and solve problems
- Team player who is proficient at collaboration and working with members of a team
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- Ability to work independently and as part of a dispersed team
- Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
⭐ Preferred Qualifications
- Salesforce System and Application Architect, CTA (Preferrable), Omnistudio Developer, Platform Developer 1 and 2
- Experience with other relevant technologies and integration patterns
- Familiarity with healthcare-specific GxP compliance and security requirements like HIPPA, GDPR and state-specific regulations
- Experience with Agile methodologies, Salesforce Technical Architecture best practices
- Ability to convey and convince customers of best practices at various levels within a large organization
🛠️ Required Skills
- Salesforce Public Sector Solutions (PSS) Cloud
- Salesforce platform expertise
- Understanding of State & Local client needs and procurement processes
- Agile, scrum, and waterfall methods for Software Development Life Cycle (SDLC)
- Salesforce best practices & patterns for technical architecture
- Out-of-Box functionality
- Techno-functional discovery and design sessions
- Technical Design Document creation
- Data Cloud
- Salesforce Clouds (Industry, Service, Marketing, Sales)
- Data modeling best practices within Salesforce platform (SF Data Model)
- IBM Consulting Advantage and related Assets
- Code reviews
- CI/CD Pipelines
- DevOps process
- Salesforce module deployment
- Salesforce Certifications: Health Cloud, Application Architect, System Architect, Data Cloud, Agentforce Specialist/AI, Platform Developer 1 and 2, OmniStudio, Service Cloud
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment everyday
- Continuous trust and support in an environment where everyone can thrive
- Growth-minded culture, staying curious, open to feedback and learning new information and skills
- Trusted to provide on-going feedback to help other IBMers grow
- Collaborative team-focused approach to drive exceptional outcomes for customers
- Equal-opportunity employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by applicable law
- Commitment to compliance with all fair employment practices regarding citizenship and immigration status
Locations
- No City, US, India (Remote)
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Salesforce Public Sector Solutions (PSS) Cloudintermediate
- Salesforce platform expertiseintermediate
- Understanding of State & Local client needs and procurement processesintermediate
- Agile, scrum, and waterfall methods for Software Development Life Cycle (SDLC)intermediate
- Salesforce best practices & patterns for technical architectureintermediate
- Out-of-Box functionalityintermediate
- Techno-functional discovery and design sessionsintermediate
- Technical Design Document creationintermediate
- Data Cloudintermediate
- Salesforce Clouds (Industry, Service, Marketing, Sales)intermediate
- Data modeling best practices within Salesforce platform (SF Data Model)intermediate
- IBM Consulting Advantage and related Assetsintermediate
- Code reviewsintermediate
- CI/CD Pipelinesintermediate
- DevOps processintermediate
- Salesforce module deploymentintermediate
- Salesforce Certifications: Health Cloud, Application Architect, System Architect, Data Cloud, Agentforce Specialist/AI, Platform Developer 1 and 2, OmniStudio, Service Cloudintermediate
Required Qualifications
- 10+ years proven experience in consulting and delivering client engagements at a technical level (experience)
- 5+ years of Salesforce Industries experience, solutioning and delivery experience (experience)
- Extensive experience implementing and/or architecting solutions using Sales Cloud, Service Cloud, Marketing Cloud, Industries Cloud (Public Sector Solutions Cloud), within complex environments (experience)
- Proven ability to analyze, design, and optimize business processes via technology and integration (experience)
- Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences (experience)
- Strong communication skills, both written and verbal. Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence (experience)
- A great listener with the ability to communicate with people in diverse roles (experience)
- Resourceful and innovative thinker who can work through and solve problems (experience)
- Team player who is proficient at collaboration and working with members of a team (experience)
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies (experience)
- Ability to work independently and as part of a dispersed team (experience)
- Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered (experience)
Preferred Qualifications
- Salesforce System and Application Architect, CTA (Preferrable), Omnistudio Developer, Platform Developer 1 and 2 (experience)
- Experience with other relevant technologies and integration patterns (experience)
- Familiarity with healthcare-specific GxP compliance and security requirements like HIPPA, GDPR and state-specific regulations (experience)
- Experience with Agile methodologies, Salesforce Technical Architecture best practices (experience)
- Ability to convey and convince customers of best practices at various levels within a large organization (experience)
Responsibilities
- Collaborate with IBM account teams and clients to understand their mission, business processes, and technical requirements
- Help with presales activities such as how Salesforce can address challenges, conducting product demonstrations, working with internal sales teams, and qualifying leads
- Design and architect innovative, scalable, and secure solutions primarily leveraging the Salesforce platform, including Data Cloud and various Salesforce Clouds (Industry, Service, Marketing, Sales)
- Develop and deliver compelling technical presentations, demonstrations, and proof-of-concepts (POCs) that showcase the value of proposed solutions or recommend the most suitable Salesforce investment or product
- Lead technical discovery sessions and workshops with clients to refine requirements and validate solution designs
- Provide expertise on Salesforce best practices, architectural patterns, and integration strategies within a public sector context
- Advise clients on data modeling best practices within the Salesforce platform (SF Data Model) and how to leverage Data Cloud for unified data strategies
- Incorporate IBM's asset portfolio, including IBM Consulting Advantage and related Assets, into Salesforce-centric solutions where appropriate
- Respond to technical sections of Request for Proposals (RFPs) and other procurement documents
- Stay current with the latest Salesforce product releases, certifications, and industry trends, particularly as they apply to the public sector
- Potentially mentor and guide junior technical resources
- Build and maintain strong relationships with key client stakeholders and IBM internal teams
- Conduct code reviews, setup CI/CD Pipelines, DevOps process and lead deployment of Salesforce modules into production after thorough development review
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment everyday
- general: Continuous trust and support in an environment where everyone can thrive
- general: Growth-minded culture, staying curious, open to feedback and learning new information and skills
- general: Trusted to provide on-going feedback to help other IBMers grow
- general: Collaborative team-focused approach to drive exceptional outcomes for customers
- general: Equal-opportunity employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by applicable law
- general: Commitment to compliance with all fair employment practices regarding citizenship and immigration status
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Answer 10 quick questions to check your fit for Salesforce Technical Architect - Public Sector (State and Local Govt) @ IBM.
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Salesforce Technical Architect - Public Sector (State and Local Govt)
IBM
Salesforce Technical Architect - Public Sector (State and Local Govt)
Job Description
Salesforce Technical Architect - Public Sector (State and Local Govt)
📋 Job Overview
Join IBM's Salesforce Practice team focused on State & Local Government clients as a Salesforce Technical Architect. Lead the design and implementation of innovative Salesforce solutions, leveraging IBM's Consulting AI and Asset capabilities to drive digital transformation. Collaborate closely with clients to understand their needs and deliver tailored technical solutions.
📍 Location: No City, US (Remote/Hybrid)
💼 Career Level: Professional
🎯 Key Responsibilities
- Collaborate with IBM account teams and clients to understand their mission, business processes, and technical requirements
- Help with presales activities such as how Salesforce can address challenges, conducting product demonstrations, working with internal sales teams, and qualifying leads
- Design and architect innovative, scalable, and secure solutions primarily leveraging the Salesforce platform, including Data Cloud and various Salesforce Clouds (Industry, Service, Marketing, Sales)
- Develop and deliver compelling technical presentations, demonstrations, and proof-of-concepts (POCs) that showcase the value of proposed solutions or recommend the most suitable Salesforce investment or product
- Lead technical discovery sessions and workshops with clients to refine requirements and validate solution designs
- Provide expertise on Salesforce best practices, architectural patterns, and integration strategies within a public sector context
- Advise clients on data modeling best practices within the Salesforce platform (SF Data Model) and how to leverage Data Cloud for unified data strategies
- Incorporate IBM's asset portfolio, including IBM Consulting Advantage and related Assets, into Salesforce-centric solutions where appropriate
- Respond to technical sections of Request for Proposals (RFPs) and other procurement documents
- Stay current with the latest Salesforce product releases, certifications, and industry trends, particularly as they apply to the public sector
- Potentially mentor and guide junior technical resources
- Build and maintain strong relationships with key client stakeholders and IBM internal teams
- Conduct code reviews, setup CI/CD Pipelines, DevOps process and lead deployment of Salesforce modules into production after thorough development review
✅ Required Qualifications
- 10+ years proven experience in consulting and delivering client engagements at a technical level
- 5+ years of Salesforce Industries experience, solutioning and delivery experience
- Extensive experience implementing and/or architecting solutions using Sales Cloud, Service Cloud, Marketing Cloud, Industries Cloud (Public Sector Solutions Cloud), within complex environments
- Proven ability to analyze, design, and optimize business processes via technology and integration
- Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
- Strong communication skills, both written and verbal. Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
- A great listener with the ability to communicate with people in diverse roles
- Resourceful and innovative thinker who can work through and solve problems
- Team player who is proficient at collaboration and working with members of a team
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- Ability to work independently and as part of a dispersed team
- Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
⭐ Preferred Qualifications
- Salesforce System and Application Architect, CTA (Preferrable), Omnistudio Developer, Platform Developer 1 and 2
- Experience with other relevant technologies and integration patterns
- Familiarity with healthcare-specific GxP compliance and security requirements like HIPPA, GDPR and state-specific regulations
- Experience with Agile methodologies, Salesforce Technical Architecture best practices
- Ability to convey and convince customers of best practices at various levels within a large organization
🛠️ Required Skills
- Salesforce Public Sector Solutions (PSS) Cloud
- Salesforce platform expertise
- Understanding of State & Local client needs and procurement processes
- Agile, scrum, and waterfall methods for Software Development Life Cycle (SDLC)
- Salesforce best practices & patterns for technical architecture
- Out-of-Box functionality
- Techno-functional discovery and design sessions
- Technical Design Document creation
- Data Cloud
- Salesforce Clouds (Industry, Service, Marketing, Sales)
- Data modeling best practices within Salesforce platform (SF Data Model)
- IBM Consulting Advantage and related Assets
- Code reviews
- CI/CD Pipelines
- DevOps process
- Salesforce module deployment
- Salesforce Certifications: Health Cloud, Application Architect, System Architect, Data Cloud, Agentforce Specialist/AI, Platform Developer 1 and 2, OmniStudio, Service Cloud
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment everyday
- Continuous trust and support in an environment where everyone can thrive
- Growth-minded culture, staying curious, open to feedback and learning new information and skills
- Trusted to provide on-going feedback to help other IBMers grow
- Collaborative team-focused approach to drive exceptional outcomes for customers
- Equal-opportunity employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by applicable law
- Commitment to compliance with all fair employment practices regarding citizenship and immigration status
Locations
- No City, US, India (Remote)
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Salesforce Public Sector Solutions (PSS) Cloudintermediate
- Salesforce platform expertiseintermediate
- Understanding of State & Local client needs and procurement processesintermediate
- Agile, scrum, and waterfall methods for Software Development Life Cycle (SDLC)intermediate
- Salesforce best practices & patterns for technical architectureintermediate
- Out-of-Box functionalityintermediate
- Techno-functional discovery and design sessionsintermediate
- Technical Design Document creationintermediate
- Data Cloudintermediate
- Salesforce Clouds (Industry, Service, Marketing, Sales)intermediate
- Data modeling best practices within Salesforce platform (SF Data Model)intermediate
- IBM Consulting Advantage and related Assetsintermediate
- Code reviewsintermediate
- CI/CD Pipelinesintermediate
- DevOps processintermediate
- Salesforce module deploymentintermediate
- Salesforce Certifications: Health Cloud, Application Architect, System Architect, Data Cloud, Agentforce Specialist/AI, Platform Developer 1 and 2, OmniStudio, Service Cloudintermediate
Required Qualifications
- 10+ years proven experience in consulting and delivering client engagements at a technical level (experience)
- 5+ years of Salesforce Industries experience, solutioning and delivery experience (experience)
- Extensive experience implementing and/or architecting solutions using Sales Cloud, Service Cloud, Marketing Cloud, Industries Cloud (Public Sector Solutions Cloud), within complex environments (experience)
- Proven ability to analyze, design, and optimize business processes via technology and integration (experience)
- Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences (experience)
- Strong communication skills, both written and verbal. Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence (experience)
- A great listener with the ability to communicate with people in diverse roles (experience)
- Resourceful and innovative thinker who can work through and solve problems (experience)
- Team player who is proficient at collaboration and working with members of a team (experience)
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies (experience)
- Ability to work independently and as part of a dispersed team (experience)
- Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered (experience)
Preferred Qualifications
- Salesforce System and Application Architect, CTA (Preferrable), Omnistudio Developer, Platform Developer 1 and 2 (experience)
- Experience with other relevant technologies and integration patterns (experience)
- Familiarity with healthcare-specific GxP compliance and security requirements like HIPPA, GDPR and state-specific regulations (experience)
- Experience with Agile methodologies, Salesforce Technical Architecture best practices (experience)
- Ability to convey and convince customers of best practices at various levels within a large organization (experience)
Responsibilities
- Collaborate with IBM account teams and clients to understand their mission, business processes, and technical requirements
- Help with presales activities such as how Salesforce can address challenges, conducting product demonstrations, working with internal sales teams, and qualifying leads
- Design and architect innovative, scalable, and secure solutions primarily leveraging the Salesforce platform, including Data Cloud and various Salesforce Clouds (Industry, Service, Marketing, Sales)
- Develop and deliver compelling technical presentations, demonstrations, and proof-of-concepts (POCs) that showcase the value of proposed solutions or recommend the most suitable Salesforce investment or product
- Lead technical discovery sessions and workshops with clients to refine requirements and validate solution designs
- Provide expertise on Salesforce best practices, architectural patterns, and integration strategies within a public sector context
- Advise clients on data modeling best practices within the Salesforce platform (SF Data Model) and how to leverage Data Cloud for unified data strategies
- Incorporate IBM's asset portfolio, including IBM Consulting Advantage and related Assets, into Salesforce-centric solutions where appropriate
- Respond to technical sections of Request for Proposals (RFPs) and other procurement documents
- Stay current with the latest Salesforce product releases, certifications, and industry trends, particularly as they apply to the public sector
- Potentially mentor and guide junior technical resources
- Build and maintain strong relationships with key client stakeholders and IBM internal teams
- Conduct code reviews, setup CI/CD Pipelines, DevOps process and lead deployment of Salesforce modules into production after thorough development review
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment everyday
- general: Continuous trust and support in an environment where everyone can thrive
- general: Growth-minded culture, staying curious, open to feedback and learning new information and skills
- general: Trusted to provide on-going feedback to help other IBMers grow
- general: Collaborative team-focused approach to drive exceptional outcomes for customers
- general: Equal-opportunity employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by applicable law
- general: Commitment to compliance with all fair employment practices regarding citizenship and immigration status
Tags & Categories
Answer 10 quick questions to check your fit for Salesforce Technical Architect - Public Sector (State and Local Govt) @ IBM.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs