Software Intern - Technical Support 2026
IBM
Software Intern - Technical Support 2026
Job Description
Software Intern - Technical Support 2026
📋 Job Overview
The Software Intern - Technical Support 2026 role at IBM involves providing remote technical support for zSystems Software, focusing on problem determination and resolution. The intern will work with various IBM Technical Support teams, contributing to organizational objectives and customer satisfaction through innovative solutions and continuous learning.
📍 Location: Krakow, PL (Remote/Hybrid)
💼 Career Level: Internship
🎯 Key Responsibilities
- Provide remote technical support for zSystems Software
- Specialize in problem determination and problem source identification
- Communicate action plans to customers or IBM representatives
- Recommend and implement improvements to technical support tools, procedures, and processes
- Contribute to departmental attainment of organizational objectives and high customer satisfaction
- Collaborate with other support operations and organizations to prioritize and diagnose problems to resolution
✅ Required Qualifications
- Comprehensive understanding of, or willingness to learn about, z/OS operating systems and related z middleware applications
- Proven experience using general troubleshooting tools and commands for the z/OS platform
🛠️ Required Skills
- Technical support skills
- Problem determination and problem source identification
- Communication skills
- Technical and negotiation skills
- Collaboration skills
- Continuous learning and sharing expertise
- Troubleshooting skills
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment daily
- Continuous trust and support in a thriving environment
- Growth-minded culture with openness to feedback and learning
- Opportunity to collaborate and drive exceptional outcomes for customers
Locations
- Krakow, PL, India (Remote)
Salary
Estimated Salary Rangemedium confidence
30,000 - 60,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Technical support skillsintermediate
- Problem determination and problem source identificationintermediate
- Communication skillsintermediate
- Technical and negotiation skillsintermediate
- Collaboration skillsintermediate
- Continuous learning and sharing expertiseintermediate
- Troubleshooting skillsintermediate
Required Qualifications
- Comprehensive understanding of, or willingness to learn about, z/OS operating systems and related z middleware applications (experience)
- Proven experience using general troubleshooting tools and commands for the z/OS platform (experience)
Responsibilities
- Provide remote technical support for zSystems Software
- Specialize in problem determination and problem source identification
- Communicate action plans to customers or IBM representatives
- Recommend and implement improvements to technical support tools, procedures, and processes
- Contribute to departmental attainment of organizational objectives and high customer satisfaction
- Collaborate with other support operations and organizations to prioritize and diagnose problems to resolution
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment daily
- general: Continuous trust and support in a thriving environment
- general: Growth-minded culture with openness to feedback and learning
- general: Opportunity to collaborate and drive exceptional outcomes for customers
Tags & Categories
Answer 10 quick questions to check your fit for Software Intern - Technical Support 2026 @ IBM.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs
Software Intern - Technical Support 2026
IBM
Software Intern - Technical Support 2026
Job Description
Software Intern - Technical Support 2026
📋 Job Overview
The Software Intern - Technical Support 2026 role at IBM involves providing remote technical support for zSystems Software, focusing on problem determination and resolution. The intern will work with various IBM Technical Support teams, contributing to organizational objectives and customer satisfaction through innovative solutions and continuous learning.
📍 Location: Krakow, PL (Remote/Hybrid)
💼 Career Level: Internship
🎯 Key Responsibilities
- Provide remote technical support for zSystems Software
- Specialize in problem determination and problem source identification
- Communicate action plans to customers or IBM representatives
- Recommend and implement improvements to technical support tools, procedures, and processes
- Contribute to departmental attainment of organizational objectives and high customer satisfaction
- Collaborate with other support operations and organizations to prioritize and diagnose problems to resolution
✅ Required Qualifications
- Comprehensive understanding of, or willingness to learn about, z/OS operating systems and related z middleware applications
- Proven experience using general troubleshooting tools and commands for the z/OS platform
🛠️ Required Skills
- Technical support skills
- Problem determination and problem source identification
- Communication skills
- Technical and negotiation skills
- Collaboration skills
- Continuous learning and sharing expertise
- Troubleshooting skills
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment daily
- Continuous trust and support in a thriving environment
- Growth-minded culture with openness to feedback and learning
- Opportunity to collaborate and drive exceptional outcomes for customers
Locations
- Krakow, PL, India (Remote)
Salary
Estimated Salary Rangemedium confidence
30,000 - 60,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Technical support skillsintermediate
- Problem determination and problem source identificationintermediate
- Communication skillsintermediate
- Technical and negotiation skillsintermediate
- Collaboration skillsintermediate
- Continuous learning and sharing expertiseintermediate
- Troubleshooting skillsintermediate
Required Qualifications
- Comprehensive understanding of, or willingness to learn about, z/OS operating systems and related z middleware applications (experience)
- Proven experience using general troubleshooting tools and commands for the z/OS platform (experience)
Responsibilities
- Provide remote technical support for zSystems Software
- Specialize in problem determination and problem source identification
- Communicate action plans to customers or IBM representatives
- Recommend and implement improvements to technical support tools, procedures, and processes
- Contribute to departmental attainment of organizational objectives and high customer satisfaction
- Collaborate with other support operations and organizations to prioritize and diagnose problems to resolution
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment daily
- general: Continuous trust and support in a thriving environment
- general: Growth-minded culture with openness to feedback and learning
- general: Opportunity to collaborate and drive exceptional outcomes for customers
Tags & Categories
Answer 10 quick questions to check your fit for Software Intern - Technical Support 2026 @ IBM.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs