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Sr. Process Analyst Finance & Administration Delivery - Order to Cash

IBM

Finance Jobs

Sr. Process Analyst Finance & Administration Delivery - Order to Cash

full-timePosted: Dec 12, 2025

Job Description

Sr. Process Analyst Finance & Administration Delivery - Order to Cash

📋 Job Overview

As a Senior Process Analyst in IBM's Order to Cash (O2C) team, you will manage accounts receivable processes, including cash applications and account reconciliations. You'll work on enhancing automation and efficiency in cash settlements, collaborating with various stakeholders to improve processes and meet client SLAs.

📍 Location: BANGALORE, IN

💼 Career Level: Entry Level

🎯 Key Responsibilities

  • Processing Accounts Receivable - posting and balancing daily cash applications
  • Preparing journal entries, filing records, and general account reconciliations
  • Analysis of receivable accounts, investigation of entries, and pulling audit prep work
  • Involvement in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating
  • Investigating unapplied payments, rectifying them, and ensuring proper allocation
  • Providing information relating to customer payments, refunds, and other miscellaneous accounts receivables questions
  • Adhering to client SLAs (Service Level Agreements) and timelines
  • Increasing cash application automation, touchless cash settlement, and reducing cash application complexity and instability

✅ Required Qualifications

  • Commerce graduate
  • 3-6 years of experience in Order to Cash (O2C)
  • Basic accounting knowledge
  • Understanding of various accounting principles

⭐ Preferred Qualifications

  • Experience in monitoring customer account statuses
  • Proven experience in building and utilizing reports
  • Experience in collaboration and negotiation with customers, sales field, and finance functions
  • Working knowledge to identify and implement action plans and process improvements
  • Proficient in MS Office applications and any ERP software as an end-user
  • Ambitious individual who can work under their direction towards agreed targets/goals
  • Ability to work under tight timelines
  • Experience in change management initiatives
  • Actively engaging in team meetings
  • Proven ability to meet both individual and business metrics
  • Enhance technical skills by attending educational workshops, reviewing publications

🛠️ Required Skills

  • Agile methodologies
  • Process mining
  • AI-powered workflows
  • Hybrid cloud
  • AI journey
  • Strategic partner ecosystem
  • Robust technology platforms
  • IBM Software
  • Red Hat
  • Oracle
  • MS Office
  • ERP software
  • Collaboration
  • Negotiation
  • Change management
  • Analytical skills
  • Report building
  • Account analysis

🎁 Benefits & Perks

  • Long-term career growth and learning opportunities
  • Mentorship and coaching
  • Encouragement to challenge the norm and investigate ideas
  • Support for creative solutions
  • Culture of evolution and empathy
  • Environment that embraces unique skills and experience

Locations

  • BANGALORE, IN, India

Salary

Estimated Salary Rangemedium confidence

600,000 - 900,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Agile methodologiesintermediate
  • Process miningintermediate
  • AI-powered workflowsintermediate
  • Hybrid cloudintermediate
  • AI journeyintermediate
  • Strategic partner ecosystemintermediate
  • Robust technology platformsintermediate
  • IBM Softwareintermediate
  • Red Hatintermediate
  • Oracleintermediate
  • MS Officeintermediate
  • ERP softwareintermediate
  • Collaborationintermediate
  • Negotiationintermediate
  • Change managementintermediate
  • Analytical skillsintermediate
  • Report buildingintermediate
  • Account analysisintermediate

Required Qualifications

  • Commerce graduate (experience)
  • 3-6 years of experience in Order to Cash (O2C) (experience)
  • Basic accounting knowledge (experience)
  • Understanding of various accounting principles (experience)

Preferred Qualifications

  • Experience in monitoring customer account statuses (experience)
  • Proven experience in building and utilizing reports (experience)
  • Experience in collaboration and negotiation with customers, sales field, and finance functions (experience)
  • Working knowledge to identify and implement action plans and process improvements (experience)
  • Proficient in MS Office applications and any ERP software as an end-user (experience)
  • Ambitious individual who can work under their direction towards agreed targets/goals (experience)
  • Ability to work under tight timelines (experience)
  • Experience in change management initiatives (experience)
  • Actively engaging in team meetings (experience)
  • Proven ability to meet both individual and business metrics (experience)
  • Enhance technical skills by attending educational workshops, reviewing publications (experience)

Responsibilities

  • Processing Accounts Receivable - posting and balancing daily cash applications
  • Preparing journal entries, filing records, and general account reconciliations
  • Analysis of receivable accounts, investigation of entries, and pulling audit prep work
  • Involvement in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating
  • Investigating unapplied payments, rectifying them, and ensuring proper allocation
  • Providing information relating to customer payments, refunds, and other miscellaneous accounts receivables questions
  • Adhering to client SLAs (Service Level Agreements) and timelines
  • Increasing cash application automation, touchless cash settlement, and reducing cash application complexity and instability

Benefits

  • general: Long-term career growth and learning opportunities
  • general: Mentorship and coaching
  • general: Encouragement to challenge the norm and investigate ideas
  • general: Support for creative solutions
  • general: Culture of evolution and empathy
  • general: Environment that embraces unique skills and experience

Target Your Resume for "Sr. Process Analyst Finance & Administration Delivery - Order to Cash" , IBM

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IBM logo

Sr. Process Analyst Finance & Administration Delivery - Order to Cash

IBM

Finance Jobs

Sr. Process Analyst Finance & Administration Delivery - Order to Cash

full-timePosted: Dec 12, 2025

Job Description

Sr. Process Analyst Finance & Administration Delivery - Order to Cash

📋 Job Overview

As a Senior Process Analyst in IBM's Order to Cash (O2C) team, you will manage accounts receivable processes, including cash applications and account reconciliations. You'll work on enhancing automation and efficiency in cash settlements, collaborating with various stakeholders to improve processes and meet client SLAs.

📍 Location: BANGALORE, IN

💼 Career Level: Entry Level

🎯 Key Responsibilities

  • Processing Accounts Receivable - posting and balancing daily cash applications
  • Preparing journal entries, filing records, and general account reconciliations
  • Analysis of receivable accounts, investigation of entries, and pulling audit prep work
  • Involvement in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating
  • Investigating unapplied payments, rectifying them, and ensuring proper allocation
  • Providing information relating to customer payments, refunds, and other miscellaneous accounts receivables questions
  • Adhering to client SLAs (Service Level Agreements) and timelines
  • Increasing cash application automation, touchless cash settlement, and reducing cash application complexity and instability

✅ Required Qualifications

  • Commerce graduate
  • 3-6 years of experience in Order to Cash (O2C)
  • Basic accounting knowledge
  • Understanding of various accounting principles

⭐ Preferred Qualifications

  • Experience in monitoring customer account statuses
  • Proven experience in building and utilizing reports
  • Experience in collaboration and negotiation with customers, sales field, and finance functions
  • Working knowledge to identify and implement action plans and process improvements
  • Proficient in MS Office applications and any ERP software as an end-user
  • Ambitious individual who can work under their direction towards agreed targets/goals
  • Ability to work under tight timelines
  • Experience in change management initiatives
  • Actively engaging in team meetings
  • Proven ability to meet both individual and business metrics
  • Enhance technical skills by attending educational workshops, reviewing publications

🛠️ Required Skills

  • Agile methodologies
  • Process mining
  • AI-powered workflows
  • Hybrid cloud
  • AI journey
  • Strategic partner ecosystem
  • Robust technology platforms
  • IBM Software
  • Red Hat
  • Oracle
  • MS Office
  • ERP software
  • Collaboration
  • Negotiation
  • Change management
  • Analytical skills
  • Report building
  • Account analysis

🎁 Benefits & Perks

  • Long-term career growth and learning opportunities
  • Mentorship and coaching
  • Encouragement to challenge the norm and investigate ideas
  • Support for creative solutions
  • Culture of evolution and empathy
  • Environment that embraces unique skills and experience

Locations

  • BANGALORE, IN, India

Salary

Estimated Salary Rangemedium confidence

600,000 - 900,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Agile methodologiesintermediate
  • Process miningintermediate
  • AI-powered workflowsintermediate
  • Hybrid cloudintermediate
  • AI journeyintermediate
  • Strategic partner ecosystemintermediate
  • Robust technology platformsintermediate
  • IBM Softwareintermediate
  • Red Hatintermediate
  • Oracleintermediate
  • MS Officeintermediate
  • ERP softwareintermediate
  • Collaborationintermediate
  • Negotiationintermediate
  • Change managementintermediate
  • Analytical skillsintermediate
  • Report buildingintermediate
  • Account analysisintermediate

Required Qualifications

  • Commerce graduate (experience)
  • 3-6 years of experience in Order to Cash (O2C) (experience)
  • Basic accounting knowledge (experience)
  • Understanding of various accounting principles (experience)

Preferred Qualifications

  • Experience in monitoring customer account statuses (experience)
  • Proven experience in building and utilizing reports (experience)
  • Experience in collaboration and negotiation with customers, sales field, and finance functions (experience)
  • Working knowledge to identify and implement action plans and process improvements (experience)
  • Proficient in MS Office applications and any ERP software as an end-user (experience)
  • Ambitious individual who can work under their direction towards agreed targets/goals (experience)
  • Ability to work under tight timelines (experience)
  • Experience in change management initiatives (experience)
  • Actively engaging in team meetings (experience)
  • Proven ability to meet both individual and business metrics (experience)
  • Enhance technical skills by attending educational workshops, reviewing publications (experience)

Responsibilities

  • Processing Accounts Receivable - posting and balancing daily cash applications
  • Preparing journal entries, filing records, and general account reconciliations
  • Analysis of receivable accounts, investigation of entries, and pulling audit prep work
  • Involvement in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating
  • Investigating unapplied payments, rectifying them, and ensuring proper allocation
  • Providing information relating to customer payments, refunds, and other miscellaneous accounts receivables questions
  • Adhering to client SLAs (Service Level Agreements) and timelines
  • Increasing cash application automation, touchless cash settlement, and reducing cash application complexity and instability

Benefits

  • general: Long-term career growth and learning opportunities
  • general: Mentorship and coaching
  • general: Encouragement to challenge the norm and investigate ideas
  • general: Support for creative solutions
  • general: Culture of evolution and empathy
  • general: Environment that embraces unique skills and experience

Target Your Resume for "Sr. Process Analyst Finance & Administration Delivery - Order to Cash" , IBM

Get personalized recommendations to optimize your resume specifically for Sr. Process Analyst Finance & Administration Delivery - Order to Cash. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Sr. Process Analyst Finance & Administration Delivery - Order to Cash" , IBM

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Enterprise OperationsEnterprise Operations

Answer 10 quick questions to check your fit for Sr. Process Analyst Finance & Administration Delivery - Order to Cash @ IBM.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.