Support Engineer - Infrastructure, HCP
IBM
Support Engineer - Infrastructure, HCP
Job Description
Support Engineer - Infrastructure, HCP
📋 Job Overview
As a Support Engineer - Infrastructure, HCP at IBM, you will provide deep technical support for IBM's Cloud product portfolio, including Terraform (CLI), HCP Terraform, and HashiCorp Platform (HCP). This role involves collaborating with IT experts and engineers to resolve complex issues, often requiring product expertise and working closely with the Engineering team to address product defects.
📍 Location: Sofia, BG (Remote/Hybrid)
💼 Career Level: Professional
🎯 Key Responsibilities
- Provide deep technical support for IBM's Cloud product portfolio
- Collaborate with IT experts and engineers to resolve complex issues
- Investigate and troubleshoot product defects, working closely with the Engineering team
- Engage in continuous learning and professional development
✅ Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- Experience in technical support or customer-facing roles
- Knowledge of cloud technologies and infrastructure
⭐ Preferred Qualifications
- Certifications in cloud technologies such as AWS, Azure, or Google Cloud
- Experience with Terraform and HashiCorp products
- Familiarity with scripting languages like Python or Bash
🛠️ Required Skills
- Cloud technologies
- Terraform (CLI)
- HCP Terraform
- HashiCorp Platform (HCP)
- Collaboration
- Problem-solving
- Technical support
- Communication
- Continuous learning
🎁 Benefits & Perks
- Opportunities for learning and career development
- Encouragement to be courageous and experiment daily
- Supportive environment for personal and professional growth
- Commitment to diversity and inclusion
Locations
- Sofia, BG, India (Remote)
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Cloud technologiesintermediate
- Terraform (CLI)intermediate
- HCP Terraformintermediate
- HashiCorp Platform (HCP)intermediate
- Collaborationintermediate
- Problem-solvingintermediate
- Technical supportintermediate
- Communicationintermediate
- Continuous learningintermediate
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field (experience)
- Experience in technical support or customer-facing roles (experience)
- Knowledge of cloud technologies and infrastructure (experience)
Preferred Qualifications
- Certifications in cloud technologies such as AWS, Azure, or Google Cloud (experience)
- Experience with Terraform and HashiCorp products (experience)
- Familiarity with scripting languages like Python or Bash (experience)
Responsibilities
- Provide deep technical support for IBM's Cloud product portfolio
- Collaborate with IT experts and engineers to resolve complex issues
- Investigate and troubleshoot product defects, working closely with the Engineering team
- Engage in continuous learning and professional development
Benefits
- general: Opportunities for learning and career development
- general: Encouragement to be courageous and experiment daily
- general: Supportive environment for personal and professional growth
- general: Commitment to diversity and inclusion
Tags & Categories
Support Engineer - Infrastructure, HCP
IBM
Support Engineer - Infrastructure, HCP
Job Description
Support Engineer - Infrastructure, HCP
📋 Job Overview
As a Support Engineer - Infrastructure, HCP at IBM, you will provide deep technical support for IBM's Cloud product portfolio, including Terraform (CLI), HCP Terraform, and HashiCorp Platform (HCP). This role involves collaborating with IT experts and engineers to resolve complex issues, often requiring product expertise and working closely with the Engineering team to address product defects.
📍 Location: Sofia, BG (Remote/Hybrid)
💼 Career Level: Professional
🎯 Key Responsibilities
- Provide deep technical support for IBM's Cloud product portfolio
- Collaborate with IT experts and engineers to resolve complex issues
- Investigate and troubleshoot product defects, working closely with the Engineering team
- Engage in continuous learning and professional development
✅ Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- Experience in technical support or customer-facing roles
- Knowledge of cloud technologies and infrastructure
⭐ Preferred Qualifications
- Certifications in cloud technologies such as AWS, Azure, or Google Cloud
- Experience with Terraform and HashiCorp products
- Familiarity with scripting languages like Python or Bash
🛠️ Required Skills
- Cloud technologies
- Terraform (CLI)
- HCP Terraform
- HashiCorp Platform (HCP)
- Collaboration
- Problem-solving
- Technical support
- Communication
- Continuous learning
🎁 Benefits & Perks
- Opportunities for learning and career development
- Encouragement to be courageous and experiment daily
- Supportive environment for personal and professional growth
- Commitment to diversity and inclusion
Locations
- Sofia, BG, India (Remote)
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Cloud technologiesintermediate
- Terraform (CLI)intermediate
- HCP Terraformintermediate
- HashiCorp Platform (HCP)intermediate
- Collaborationintermediate
- Problem-solvingintermediate
- Technical supportintermediate
- Communicationintermediate
- Continuous learningintermediate
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field (experience)
- Experience in technical support or customer-facing roles (experience)
- Knowledge of cloud technologies and infrastructure (experience)
Preferred Qualifications
- Certifications in cloud technologies such as AWS, Azure, or Google Cloud (experience)
- Experience with Terraform and HashiCorp products (experience)
- Familiarity with scripting languages like Python or Bash (experience)
Responsibilities
- Provide deep technical support for IBM's Cloud product portfolio
- Collaborate with IT experts and engineers to resolve complex issues
- Investigate and troubleshoot product defects, working closely with the Engineering team
- Engage in continuous learning and professional development
Benefits
- general: Opportunities for learning and career development
- general: Encouragement to be courageous and experiment daily
- general: Supportive environment for personal and professional growth
- general: Commitment to diversity and inclusion
Tags & Categories