System Service Representative
IBM
System Service Representative
Job Description
System Service Representative
📋 Job Overview
As a Technical Support Representative at IBM, you will provide technical assistance and support for clients' PC, desktops, servers, and storage. The role requires a passion for outstanding customer service and the ability to work in a fast-paced environment.
📍 Location: Tallinn, EE (Remote/Hybrid)
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Provide technical assistance and support for clients' PC, desktops, servers, and storage
✅ Required Qualifications
- High school diploma or equivalent in electronics, computers, or similar subject
- Knowledge of software and hardware troubleshooting
- Ability to work in a fast-paced environment and multitask effectively
- English communication skills, oral and written (B2 level or better)
- Good communication skills in Estonian
- Valid driver license and own car (with mileage reimbursement)
⭐ Preferred Qualifications
- Proven experience in a technical support role, preferably in a customer-focused environment
🛠️ Required Skills
- Communication skills
- Customer service
- Software troubleshooting
- Hardware troubleshooting
- Multitasking
- English communication (B2 level or better)
- Estonian communication
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment daily
- Continuous trust and support in a thriving environment
- Growth-minded culture with openness to feedback and learning
- Collaboration with colleagues for exceptional customer outcomes
Locations
- Tallinn, EE, India (Remote)
Salary
Estimated Salary Rangemedium confidence
400,000 - 700,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Communication skillsintermediate
- Customer serviceintermediate
- Software troubleshootingintermediate
- Hardware troubleshootingintermediate
- Multitaskingintermediate
- English communication (B2 level or better)intermediate
- Estonian communicationintermediate
Required Qualifications
- High school diploma or equivalent in electronics, computers, or similar subject (experience)
- Knowledge of software and hardware troubleshooting (experience)
- Ability to work in a fast-paced environment and multitask effectively (experience)
- English communication skills, oral and written (B2 level or better) (experience)
- Good communication skills in Estonian (experience)
- Valid driver license and own car (with mileage reimbursement) (experience)
Preferred Qualifications
- Proven experience in a technical support role, preferably in a customer-focused environment (experience)
Responsibilities
- Provide technical assistance and support for clients' PC, desktops, servers, and storage
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment daily
- general: Continuous trust and support in a thriving environment
- general: Growth-minded culture with openness to feedback and learning
- general: Collaboration with colleagues for exceptional customer outcomes
Tags & Categories
Answer 10 quick questions to check your fit for System Service Representative @ IBM.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs
System Service Representative
IBM
System Service Representative
Job Description
System Service Representative
📋 Job Overview
As a Technical Support Representative at IBM, you will provide technical assistance and support for clients' PC, desktops, servers, and storage. The role requires a passion for outstanding customer service and the ability to work in a fast-paced environment.
📍 Location: Tallinn, EE (Remote/Hybrid)
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Provide technical assistance and support for clients' PC, desktops, servers, and storage
✅ Required Qualifications
- High school diploma or equivalent in electronics, computers, or similar subject
- Knowledge of software and hardware troubleshooting
- Ability to work in a fast-paced environment and multitask effectively
- English communication skills, oral and written (B2 level or better)
- Good communication skills in Estonian
- Valid driver license and own car (with mileage reimbursement)
⭐ Preferred Qualifications
- Proven experience in a technical support role, preferably in a customer-focused environment
🛠️ Required Skills
- Communication skills
- Customer service
- Software troubleshooting
- Hardware troubleshooting
- Multitasking
- English communication (B2 level or better)
- Estonian communication
🎁 Benefits & Perks
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment daily
- Continuous trust and support in a thriving environment
- Growth-minded culture with openness to feedback and learning
- Collaboration with colleagues for exceptional customer outcomes
Locations
- Tallinn, EE, India (Remote)
Salary
Estimated Salary Rangemedium confidence
400,000 - 700,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Communication skillsintermediate
- Customer serviceintermediate
- Software troubleshootingintermediate
- Hardware troubleshootingintermediate
- Multitaskingintermediate
- English communication (B2 level or better)intermediate
- Estonian communicationintermediate
Required Qualifications
- High school diploma or equivalent in electronics, computers, or similar subject (experience)
- Knowledge of software and hardware troubleshooting (experience)
- Ability to work in a fast-paced environment and multitask effectively (experience)
- English communication skills, oral and written (B2 level or better) (experience)
- Good communication skills in Estonian (experience)
- Valid driver license and own car (with mileage reimbursement) (experience)
Preferred Qualifications
- Proven experience in a technical support role, preferably in a customer-focused environment (experience)
Responsibilities
- Provide technical assistance and support for clients' PC, desktops, servers, and storage
Benefits
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment daily
- general: Continuous trust and support in a thriving environment
- general: Growth-minded culture with openness to feedback and learning
- general: Collaboration with colleagues for exceptional customer outcomes
Tags & Categories
Answer 10 quick questions to check your fit for System Service Representative @ IBM.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs