System Services Representative - Oxmoor DC4
IBM
System Services Representative - Oxmoor DC4
Job Description
System Services Representative - Oxmoor DC4
📋 Job Overview
As a System Services Representative at IBM, you will be the primary technical interface for clients, coordinating hardware and software support to ensure seamless operational services. Your role involves on-site installation, maintenance, and repair of IBM and multi-vendor systems, focusing on driving customer satisfaction through exceptional technical support and problem-solving.
📍 Location: HUNTSVILLE, US
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Serve as the primary technical interface to clients for hardware and software support
- Coordinate and deliver operational services effectively
- Advise clients on preventive maintenance, configuration, operation, and environmental factors
- Ensure high client satisfaction with service delivery and technical support
- Manage critical situations until resolution
- Perform services activities such as systems assurance, systems-level problem determination, discontinuance, and relocation of systems and products
- Local travel in the assigned territory to support client needs
✅ Required Qualifications
- Previous experience coordinating hardware and/or software support for clients
- Experienced in on-site installation, maintenance, and repair activities for IBM and multi-vendor systems and components
- Effective communication skills
- Strong problem-solving abilities
- Teamwork and adaptability
- Valid driver's license and a reliable vehicle
🛠️ Required Skills
- Problem solving
- Self-motivation
- Teamwork
- Customer Service & Customer Interaction
- Basic computer knowledge (e.g., hard drive, RAM, memory DIMM, IP address)
- Mechanical aptitude
- Ability to use tools (e.g., laptop, screw driver, pry tool, needle nose pliers, wrench)
🎁 Benefits & Perks
- Professional growth and skills development through Education & Training
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment
- Continuous trust and support in a thriving environment
- Opportunity to join IBM on their journey as a responsible technology innovator
Locations
- HUNTSVILLE, US, India
Salary
Estimated Salary Rangemedium confidence
600,000 - 900,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Problem solvingintermediate
- Self-motivationintermediate
- Teamworkintermediate
- Customer Service & Customer Interactionintermediate
- Basic computer knowledge (e.g., hard drive, RAM, memory DIMM, IP address)intermediate
- Mechanical aptitudeintermediate
- Ability to use tools (e.g., laptop, screw driver, pry tool, needle nose pliers, wrench)intermediate
Required Qualifications
- Previous experience coordinating hardware and/or software support for clients (experience)
- Experienced in on-site installation, maintenance, and repair activities for IBM and multi-vendor systems and components (experience)
- Effective communication skills (experience)
- Strong problem-solving abilities (experience)
- Teamwork and adaptability (experience)
- Valid driver's license and a reliable vehicle (experience)
Responsibilities
- Serve as the primary technical interface to clients for hardware and software support
- Coordinate and deliver operational services effectively
- Advise clients on preventive maintenance, configuration, operation, and environmental factors
- Ensure high client satisfaction with service delivery and technical support
- Manage critical situations until resolution
- Perform services activities such as systems assurance, systems-level problem determination, discontinuance, and relocation of systems and products
- Local travel in the assigned territory to support client needs
Benefits
- general: Professional growth and skills development through Education & Training
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment
- general: Continuous trust and support in a thriving environment
- general: Opportunity to join IBM on their journey as a responsible technology innovator
Tags & Categories
System Services Representative - Oxmoor DC4
IBM
System Services Representative - Oxmoor DC4
Job Description
System Services Representative - Oxmoor DC4
📋 Job Overview
As a System Services Representative at IBM, you will be the primary technical interface for clients, coordinating hardware and software support to ensure seamless operational services. Your role involves on-site installation, maintenance, and repair of IBM and multi-vendor systems, focusing on driving customer satisfaction through exceptional technical support and problem-solving.
📍 Location: HUNTSVILLE, US
💼 Career Level: Entry Level
🎯 Key Responsibilities
- Serve as the primary technical interface to clients for hardware and software support
- Coordinate and deliver operational services effectively
- Advise clients on preventive maintenance, configuration, operation, and environmental factors
- Ensure high client satisfaction with service delivery and technical support
- Manage critical situations until resolution
- Perform services activities such as systems assurance, systems-level problem determination, discontinuance, and relocation of systems and products
- Local travel in the assigned territory to support client needs
✅ Required Qualifications
- Previous experience coordinating hardware and/or software support for clients
- Experienced in on-site installation, maintenance, and repair activities for IBM and multi-vendor systems and components
- Effective communication skills
- Strong problem-solving abilities
- Teamwork and adaptability
- Valid driver's license and a reliable vehicle
🛠️ Required Skills
- Problem solving
- Self-motivation
- Teamwork
- Customer Service & Customer Interaction
- Basic computer knowledge (e.g., hard drive, RAM, memory DIMM, IP address)
- Mechanical aptitude
- Ability to use tools (e.g., laptop, screw driver, pry tool, needle nose pliers, wrench)
🎁 Benefits & Perks
- Professional growth and skills development through Education & Training
- Opportunity to learn and develop career
- Encouragement to be courageous and experiment
- Continuous trust and support in a thriving environment
- Opportunity to join IBM on their journey as a responsible technology innovator
Locations
- HUNTSVILLE, US, India
Salary
Estimated Salary Rangemedium confidence
600,000 - 900,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Problem solvingintermediate
- Self-motivationintermediate
- Teamworkintermediate
- Customer Service & Customer Interactionintermediate
- Basic computer knowledge (e.g., hard drive, RAM, memory DIMM, IP address)intermediate
- Mechanical aptitudeintermediate
- Ability to use tools (e.g., laptop, screw driver, pry tool, needle nose pliers, wrench)intermediate
Required Qualifications
- Previous experience coordinating hardware and/or software support for clients (experience)
- Experienced in on-site installation, maintenance, and repair activities for IBM and multi-vendor systems and components (experience)
- Effective communication skills (experience)
- Strong problem-solving abilities (experience)
- Teamwork and adaptability (experience)
- Valid driver's license and a reliable vehicle (experience)
Responsibilities
- Serve as the primary technical interface to clients for hardware and software support
- Coordinate and deliver operational services effectively
- Advise clients on preventive maintenance, configuration, operation, and environmental factors
- Ensure high client satisfaction with service delivery and technical support
- Manage critical situations until resolution
- Perform services activities such as systems assurance, systems-level problem determination, discontinuance, and relocation of systems and products
- Local travel in the assigned territory to support client needs
Benefits
- general: Professional growth and skills development through Education & Training
- general: Opportunity to learn and develop career
- general: Encouragement to be courageous and experiment
- general: Continuous trust and support in a thriving environment
- general: Opportunity to join IBM on their journey as a responsible technology innovator
Tags & Categories