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IBM logo

System Services Representative - Oxmoor DC4

IBM

System Services Representative - Oxmoor DC4

IBM logo

IBM

full-time

Posted: December 12, 2025

Number of Vacancies: 1

Job Description

System Services Representative - Oxmoor DC4

📋 Job Overview

As a System Services Representative at IBM, you will be the primary technical interface for clients, coordinating hardware and software support to ensure seamless operational services. Your role involves on-site installation, maintenance, and repair of IBM and multi-vendor systems, focusing on driving customer satisfaction through exceptional technical support and problem-solving.

📍 Location: HUNTSVILLE, US

💼 Career Level: Entry Level

🎯 Key Responsibilities

  • Serve as the primary technical interface to clients for hardware and software support
  • Coordinate and deliver operational services effectively
  • Advise clients on preventive maintenance, configuration, operation, and environmental factors
  • Ensure high client satisfaction with service delivery and technical support
  • Manage critical situations until resolution
  • Perform services activities such as systems assurance, systems-level problem determination, discontinuance, and relocation of systems and products
  • Local travel in the assigned territory to support client needs

✅ Required Qualifications

  • Previous experience coordinating hardware and/or software support for clients
  • Experienced in on-site installation, maintenance, and repair activities for IBM and multi-vendor systems and components
  • Effective communication skills
  • Strong problem-solving abilities
  • Teamwork and adaptability
  • Valid driver's license and a reliable vehicle

🛠️ Required Skills

  • Problem solving
  • Self-motivation
  • Teamwork
  • Customer Service & Customer Interaction
  • Basic computer knowledge (e.g., hard drive, RAM, memory DIMM, IP address)
  • Mechanical aptitude
  • Ability to use tools (e.g., laptop, screw driver, pry tool, needle nose pliers, wrench)

🎁 Benefits & Perks

  • Professional growth and skills development through Education & Training
  • Opportunity to learn and develop career
  • Encouragement to be courageous and experiment
  • Continuous trust and support in a thriving environment
  • Opportunity to join IBM on their journey as a responsible technology innovator

Locations

  • HUNTSVILLE, US, India

Salary

Estimated Salary Rangemedium confidence

600,000 - 900,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Problem solvingintermediate
  • Self-motivationintermediate
  • Teamworkintermediate
  • Customer Service & Customer Interactionintermediate
  • Basic computer knowledge (e.g., hard drive, RAM, memory DIMM, IP address)intermediate
  • Mechanical aptitudeintermediate
  • Ability to use tools (e.g., laptop, screw driver, pry tool, needle nose pliers, wrench)intermediate

Required Qualifications

  • Previous experience coordinating hardware and/or software support for clients (experience)
  • Experienced in on-site installation, maintenance, and repair activities for IBM and multi-vendor systems and components (experience)
  • Effective communication skills (experience)
  • Strong problem-solving abilities (experience)
  • Teamwork and adaptability (experience)
  • Valid driver's license and a reliable vehicle (experience)

Responsibilities

  • Serve as the primary technical interface to clients for hardware and software support
  • Coordinate and deliver operational services effectively
  • Advise clients on preventive maintenance, configuration, operation, and environmental factors
  • Ensure high client satisfaction with service delivery and technical support
  • Manage critical situations until resolution
  • Perform services activities such as systems assurance, systems-level problem determination, discontinuance, and relocation of systems and products
  • Local travel in the assigned territory to support client needs

Benefits

  • general: Professional growth and skills development through Education & Training
  • general: Opportunity to learn and develop career
  • general: Encouragement to be courageous and experiment
  • general: Continuous trust and support in a thriving environment
  • general: Opportunity to join IBM on their journey as a responsible technology innovator

Target Your Resume for "System Services Representative - Oxmoor DC4" , IBM

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IBM logo

System Services Representative - Oxmoor DC4

IBM

System Services Representative - Oxmoor DC4

IBM logo

IBM

full-time

Posted: December 12, 2025

Number of Vacancies: 1

Job Description

System Services Representative - Oxmoor DC4

📋 Job Overview

As a System Services Representative at IBM, you will be the primary technical interface for clients, coordinating hardware and software support to ensure seamless operational services. Your role involves on-site installation, maintenance, and repair of IBM and multi-vendor systems, focusing on driving customer satisfaction through exceptional technical support and problem-solving.

📍 Location: HUNTSVILLE, US

💼 Career Level: Entry Level

🎯 Key Responsibilities

  • Serve as the primary technical interface to clients for hardware and software support
  • Coordinate and deliver operational services effectively
  • Advise clients on preventive maintenance, configuration, operation, and environmental factors
  • Ensure high client satisfaction with service delivery and technical support
  • Manage critical situations until resolution
  • Perform services activities such as systems assurance, systems-level problem determination, discontinuance, and relocation of systems and products
  • Local travel in the assigned territory to support client needs

✅ Required Qualifications

  • Previous experience coordinating hardware and/or software support for clients
  • Experienced in on-site installation, maintenance, and repair activities for IBM and multi-vendor systems and components
  • Effective communication skills
  • Strong problem-solving abilities
  • Teamwork and adaptability
  • Valid driver's license and a reliable vehicle

🛠️ Required Skills

  • Problem solving
  • Self-motivation
  • Teamwork
  • Customer Service & Customer Interaction
  • Basic computer knowledge (e.g., hard drive, RAM, memory DIMM, IP address)
  • Mechanical aptitude
  • Ability to use tools (e.g., laptop, screw driver, pry tool, needle nose pliers, wrench)

🎁 Benefits & Perks

  • Professional growth and skills development through Education & Training
  • Opportunity to learn and develop career
  • Encouragement to be courageous and experiment
  • Continuous trust and support in a thriving environment
  • Opportunity to join IBM on their journey as a responsible technology innovator

Locations

  • HUNTSVILLE, US, India

Salary

Estimated Salary Rangemedium confidence

600,000 - 900,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Problem solvingintermediate
  • Self-motivationintermediate
  • Teamworkintermediate
  • Customer Service & Customer Interactionintermediate
  • Basic computer knowledge (e.g., hard drive, RAM, memory DIMM, IP address)intermediate
  • Mechanical aptitudeintermediate
  • Ability to use tools (e.g., laptop, screw driver, pry tool, needle nose pliers, wrench)intermediate

Required Qualifications

  • Previous experience coordinating hardware and/or software support for clients (experience)
  • Experienced in on-site installation, maintenance, and repair activities for IBM and multi-vendor systems and components (experience)
  • Effective communication skills (experience)
  • Strong problem-solving abilities (experience)
  • Teamwork and adaptability (experience)
  • Valid driver's license and a reliable vehicle (experience)

Responsibilities

  • Serve as the primary technical interface to clients for hardware and software support
  • Coordinate and deliver operational services effectively
  • Advise clients on preventive maintenance, configuration, operation, and environmental factors
  • Ensure high client satisfaction with service delivery and technical support
  • Manage critical situations until resolution
  • Perform services activities such as systems assurance, systems-level problem determination, discontinuance, and relocation of systems and products
  • Local travel in the assigned territory to support client needs

Benefits

  • general: Professional growth and skills development through Education & Training
  • general: Opportunity to learn and develop career
  • general: Encouragement to be courageous and experiment
  • general: Continuous trust and support in a thriving environment
  • general: Opportunity to join IBM on their journey as a responsible technology innovator

Target Your Resume for "System Services Representative - Oxmoor DC4" , IBM

Get personalized recommendations to optimize your resume specifically for System Services Representative - Oxmoor DC4. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "System Services Representative - Oxmoor DC4" , IBM

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Infrastructure & TechnologyInfrastructure & Technology

Related Jobs You May Like

No related jobs found at the moment.