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Tier 1 Contact Center Practitioner

IBM

Customer Support and Service Jobs

Tier 1 Contact Center Practitioner

full-timePosted: Dec 11, 2025

Job Description

Tier 1 Contact Center Practitioner

📋 Job Overview

In this role at IBM, you will work in one of the IBM Consulting Client Innovation Centers, delivering technical and industry expertise to a diverse range of clients globally. You will drive innovation and adoption of new technology, contributing to solving some of the world's most challenging problems. This position offers opportunities for personal and professional growth within a supportive and inclusive environment.

📍 Location: QUEZON CITY, PH

💼 Career Level: Entry Level

🎯 Key Responsibilities

  • Deliver deep technical and industry expertise to clients
  • Drive innovation and adoption of new technology
  • Collaborate with colleagues to include different perspectives and drive exceptional outcomes for customers

🛠️ Required Skills

  • Technical expertise
  • Industry expertise
  • Collaboration
  • Inclusivity
  • Growth mindset
  • Openness to feedback
  • Courage to make critical decisions
  • Outcome-focused approach

🎁 Benefits & Perks

  • Opportunities for learning and career development
  • Encouragement to be courageous and experiment
  • Continuous trust and support in an inclusive environment
  • Equal-opportunity employment

Locations

  • QUEZON CITY, PH, India

Salary

Estimated Salary Rangemedium confidence

400,000 - 700,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Technical expertiseintermediate
  • Industry expertiseintermediate
  • Collaborationintermediate
  • Inclusivityintermediate
  • Growth mindsetintermediate
  • Openness to feedbackintermediate
  • Courage to make critical decisionsintermediate
  • Outcome-focused approachintermediate

Responsibilities

  • Deliver deep technical and industry expertise to clients
  • Drive innovation and adoption of new technology
  • Collaborate with colleagues to include different perspectives and drive exceptional outcomes for customers

Benefits

  • general: Opportunities for learning and career development
  • general: Encouragement to be courageous and experiment
  • general: Continuous trust and support in an inclusive environment
  • general: Equal-opportunity employment

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IBM logo

Tier 1 Contact Center Practitioner

IBM

Customer Support and Service Jobs

Tier 1 Contact Center Practitioner

full-timePosted: Dec 11, 2025

Job Description

Tier 1 Contact Center Practitioner

📋 Job Overview

In this role at IBM, you will work in one of the IBM Consulting Client Innovation Centers, delivering technical and industry expertise to a diverse range of clients globally. You will drive innovation and adoption of new technology, contributing to solving some of the world's most challenging problems. This position offers opportunities for personal and professional growth within a supportive and inclusive environment.

📍 Location: QUEZON CITY, PH

💼 Career Level: Entry Level

🎯 Key Responsibilities

  • Deliver deep technical and industry expertise to clients
  • Drive innovation and adoption of new technology
  • Collaborate with colleagues to include different perspectives and drive exceptional outcomes for customers

🛠️ Required Skills

  • Technical expertise
  • Industry expertise
  • Collaboration
  • Inclusivity
  • Growth mindset
  • Openness to feedback
  • Courage to make critical decisions
  • Outcome-focused approach

🎁 Benefits & Perks

  • Opportunities for learning and career development
  • Encouragement to be courageous and experiment
  • Continuous trust and support in an inclusive environment
  • Equal-opportunity employment

Locations

  • QUEZON CITY, PH, India

Salary

Estimated Salary Rangemedium confidence

400,000 - 700,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Technical expertiseintermediate
  • Industry expertiseintermediate
  • Collaborationintermediate
  • Inclusivityintermediate
  • Growth mindsetintermediate
  • Openness to feedbackintermediate
  • Courage to make critical decisionsintermediate
  • Outcome-focused approachintermediate

Responsibilities

  • Deliver deep technical and industry expertise to clients
  • Drive innovation and adoption of new technology
  • Collaborate with colleagues to include different perspectives and drive exceptional outcomes for customers

Benefits

  • general: Opportunities for learning and career development
  • general: Encouragement to be courageous and experiment
  • general: Continuous trust and support in an inclusive environment
  • general: Equal-opportunity employment

Target Your Resume for "Tier 1 Contact Center Practitioner" , IBM

Get personalized recommendations to optimize your resume specifically for Tier 1 Contact Center Practitioner. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Tier 1 Contact Center Practitioner" , IBM

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Enterprise OperationsEnterprise Operations

Answer 10 quick questions to check your fit for Tier 1 Contact Center Practitioner @ IBM.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.