About CrowdStrike

CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that power modern organizations. Since 2011, our unwavering mission has been to stop breaches using the world's most advanced AI-native platform, the Falcon platform. Serving customers across all industries, CrowdStrike ensures businesses run smoothly, communities stay safe, and lives move forward without interruption. As a mission-driven company, we foster a remote-first culture that empowers every CrowdStriker with flexibility and autonomy to own their careers. We're passionate about innovation, customer success, and building a community where talent thrives.

Role Overview

The Implementation Engineer (Remote) role at CrowdStrike is pivotal in delivering high-quality technical onboarding and project management for our Identity Protection (IDP) products within the Falcon platform. Based in the Eastern Time Zone (ET) of the United States, you'll guide new customers through successful deployments tailored to their goals and success plans. In this fast-paced environment, driven by evolving customer needs and frequent product updates, you'll need laser focus to ensure seamless integration of IDP capabilities. This full-time position offers a disclosed salary range of $86,000 - $135,000 USD per year, with competitive upside, equity, and premium benefits.

Why This Role Matters

As an Implementation Engineer, you'll bridge technical expertise with customer success, enabling organizations to leverage CrowdStrike's cutting-edge cybersecurity solutions. Your work directly contributes to stopping breaches and redefining modern security.

Key Responsibilities

In this role, you'll drive customer onboarding from start to finish, ensuring optimal deployment and adoption of CrowdStrike's IDP solutions. Core duties include:

• Onboarding new customers and performing project management activities, such as tracking deployment progress and resolving issues.
• Assisting and guiding customers to deploy and operationalize the IDP solution effectively.
• Leading weekly technical and project management meetings to discuss status updates, technical questions, and issues.
• Documenting troubleshooting guides, knowledge base articles, and problem resolution steps for future reference.
• Providing best practice recommendations and knowledge transfer to promote product adoption.
• Collaborating with cross-functional teams and leadership to escalate customer issues to support and product teams.
• Delivering effective technical and customer support to global clients across diverse industries.

Qualifications & Requirements

To succeed as an Implementation Engineer at CrowdStrike, you'll bring proven expertise and a customer-centric mindset. Key qualifications include:

• Minimum 2 years’ experience as a Field Engineer, Technical Customer Success, or Post-Sales Engineer, providing hands-on support for enterprises of all sizes.
• Proven technical knowledge in Networking, Microsoft Windows Servers, and Active Directory (Microsoft MVP in Active Directory highly desirable).
• Familiarity with protocols such as Kerberos, LDAP/S, and NTLM.
• Knowledge of security or networking solutions, particularly UEBA, SIEM, IAM, or PAM domains.
• Experience with virtual and public/private cloud deployments, including Hyper-V, VMware ESXi, AWS, GCP, and Azure.
• Enterprise security-related experience, strong problem-solving skills, and ability to conceptualize and deliver solutions.
• Experience documenting technical issues and guiding technical teams and customers.
• Clear and professional presentation skills, with the ability to communicate effectively to technical, management, and C-suite audiences.

This position requires candidates to be located in the Eastern Time Zone (ET) of the United States. #LI-Remote #LI-RL1

Benefits & Perks

CrowdStrike offers market-leading compensation, including equity awards, and a comprehensive benefits package designed for work-life balance and wellness:

• Competitive salary range of $86,000 - $135,000 USD, plus equity and performance incentives.
• Comprehensive physical and mental wellness programs.
• Generous vacation, holidays, paid parental, and adoption leaves for recharge.
• Professional development opportunities for all employees, regardless of level or role.
• Employee Networks, geographic groups, and volunteer opportunities to build meaningful connections.
• Vibrant remote-first office culture with world-class amenities and Great Place to Work™ certification globally.

As an equal opportunity employer, CrowdStrike fosters a culture of belonging, supporting veterans and individuals with disabilities through affirmative action.

Career Growth

At CrowdStrike, career growth is a priority in our remote-first culture. Implementation Engineers gain exposure to cutting-edge cybersecurity technologies like the Falcon platform, collaborate with cross-functional teams, and develop skills in customer success, project management, and advanced security domains. With limitless passion for innovation, you'll have autonomy to advance rapidly, from technical expert to leadership roles. Professional development programs ensure continuous learning, positioning you at the forefront of stopping breaches worldwide.

Why Join CrowdStrike

Joining CrowdStrike means aligning with a mission that matters: stopping breaches before they occur. Our AI-native Falcon platform redefines cybersecurity, serving enterprises globally with relentless focus on customer success. In a remote-first environment, enjoy flexibility, premium compensation, and a supportive community of CrowdStrikers united by passion, innovation, and commitment. Be part of a Great Place to Work™, where your talents drive real impact in protecting modern organizations.

Role FAQs

Q: Is this role fully remote? Yes, it's remote but requires Eastern Time Zone (ET) location in the US.

Q: What is the salary range? Disclosed at $86,000 - $135,000 USD per year, with equity and benefits.

Q: What products will I work on? Primarily CrowdStrike's IDP products within the Falcon platform.

Q: Do I need specific certifications? Microsoft MVP in Active Directory is highly desirable; strong hands-on experience is key.

Q: How does CrowdStrike support career growth? Through professional development, employee networks, and a culture of autonomy and innovation.

Ready to shape the future of cybersecurity? Apply now and join the mission to stop breaches.