Production Support - UNIX/SQL - Dallas, TX USA - Careers | Infosys English English French Portuguese Spanish Careers Explore Opportunities Explore Life At Infy Apply now Recruitment fraud alert Explore Opportunities Graduates Experienced Professionals Students/Internships Explore Opportunities by Location Explore Life At Infy About Us Our Culture Voices Infosys Careers Explore Opportunities Jobs in USA Production Support - UNIX/SQL Production Support - UNIX/SQL Apply now Apply now You have successfully copied the job share URL to clipboard! × Job details Work Location Dallas, TX State / Region / Province Texas Country USA Skills Technology|Enterprise Security J2EE APIs|Java EE Security Standards: JCA, JCE, JAAS, JSSE, JGSS Domain Delivery Interest Group Infosys Limited Company ITL USA Requisition ID 139181BR Job description Infosys is seeking Production Support - UNIX and SQL with debugging skills. This position’s primary responsibility will be to provide technical expertise and coordinate for day-to-day deliverables for the team. Required Qualifications:Candidate must be located within commuting distance of Dallas, TX or be willing to relocate to these areas. This position may require travel in the US.Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 4 years of Information Technology experience.At least 4 years of experience in Application Support and scripting experienceKnowledge on ITIL processes – Incident Management & Problem ManagementKnowledge of either UNIX or SQL Work actively with team members to analyze and resolve application issuesWork actively with team members to analyze and resolve application issuesIncident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and action items)User Ticket management (Backlog review, User interface and manual prioritization)Planned/unplanned events – Support BCP (Business Continuity Planning), Migration, Holiday activitiesAutomate manual tasks and improve efficiencyPerform root cause analysis of issues/discrepancies by debugging code or analyzing logsImprove application stability by observing patterns, recurring alerts or issues and provide solution for permanent fixCandidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Preferred Qualification:Experience in Sybase/DB2/RDBMSExperience in UNIX and shell scriptingExperience with job scheduler (Ex. Autosys), Ticketing tool/JIRAExperience with Gitlab and one IDE is a plusExperience and desire to work in a Global delivery environment.The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. 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