RPA Operations Support Engineer - Bucharest Romania - Careers | Infosys English English French Portuguese Spanish Careers Explore Opportunities Explore Life At Infy Apply now Recruitment fraud alert Explore Opportunities Graduates Experienced Professionals Students/Internships Explore Opportunities by Location Explore Life At Infy About Us Our Culture Voices Infosys Careers Explore Opportunities Jobs in Romania RPA Operations Support Engineer RPA Operations Support Engineer Apply now Apply now You have successfully copied the job share URL to clipboard! × Job details Work Location Bucharest State / Region / Province Bucharest Country Romania Domain Consulting Interest Group Infosys Limited Company IL Romania Requisition ID 140411BR Job description Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.Role We are looking for a proactive and experienced RPA Operations Support Engineer to join our nearshore support team. This role is essential for maintaining the health and stability of production automations by monitoring bot runs, handling incidents, and applying small fixes. The ideal candidate will have a strong background in RPA operations and a keen eye for detail.Responsibilities Monitor and manage daily bot schedules and executions across production environments.Triage and resolve incidents and failures in bot operations, ensuring minimal business disruption.Apply small fixes and enhancements to keep automations running smoothly.Collaborate with development and platform teams to escalate and resolve complex issues.Maintain detailed logs, documentation, and reports on bot performance and incidents.Participate in change management and deployment activities for automation updates.Ensure compliance with operational governance and SLA requirements.Required 6+ years of experience in IT operations or support, with at least 2–3 years in RPA environments.Hands-on experience with Blue Prism or similar RPA platforms.Strong understanding of bot scheduling, monitoring tools, and incident management.Ability to perform root cause analysis and apply quick fixes to automation scripts.Familiarity with ticketing systems (e.g., ServiceNow, Jira) and reporting tools.Excellent communication and coordination skills, especially in cross-functional teams.Preferred Experience in telecom, media, or technology sectors.Exposure to DevOps practices and CI/CD pipelines.Knowledge of ITIL or other operational frameworks.PersonalBesides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:High analytical skillsA high degree of initiative and flexibilityHigh customer orientationHigh quality awarenessExcellent verbal and written communication skills Apply now Share Company Navigate your next About us Careers Corporate Responsibility Investors Newsroom Alumni Subsidiaries EdgeVerve Systems Infosys BPM Infosys Consulting Infosys Public Services Programs Infosys Foundation Infosys Foundation USA Infosys Science Foundation Infosys Leadership Institute Support Terms of Use Privacy Statement Cookie Policy Safe Harbour Provision Trademarks Site Map Modern Slavery Statement Payment Guide for Suppliers Privacy Notice EMEA Connect with us Copyright © 2025 Infosys Limited Select Country/region Australia Austria Belgium Brazil Bulgaria Canada Chile China Costa Rica Croatia Czech Denmark Estonia Finland France Germany Hong Kong Hungary India Ireland Italy Japan Liechtenstein Latvia Lithuania Luxembourg Malaysia Mauritius Mexico New Zealand Norway Peru Philippines Poland Portugal Romania Russia Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan The Netherlands United Arab Emirates United Kingdom (UK) United States