SAP Change Management Lead - Mexico City Mexico - Careers | Infosys English English French Portuguese Spanish Careers Explore Opportunities Explore Life At Infy Apply now Recruitment fraud alert Explore Opportunities Graduates Experienced Professionals Students/Internships Explore Opportunities by Location Explore Life At Infy About Us Our Culture Voices Infosys Careers Explore Opportunities Jobs in Mexico SAP Change Management Lead SAP Change Management Lead Apply now Apply now You have successfully copied the job share URL to clipboard! × Job details Work Location Mexico City State / Region / Province Mexico, Nuevo Léon Country Mexico Company Infosys Mexico Requisition ID 136050BR Domain Consulting Interest Group Infy Mexico Skills Process|Consulting - Change Management|Change Management, Process|Enterprise Package processes|SAP Global Roll-out Process, Process|Project Management|Project Management Job description SAP Change Management Lead We will require a consultant having 10+ years of experience in SAP Change Management lead. The Individual will require to have following skills:Qualifications BasicExperience in Managing Change Management in large scale SAP Implementation Experience in STMS/Charm SetupConfigure STMS for new systemsCheck STMS config after the system upgrade and refreshSetup ChaRM for new systems and workflows Maintain Charm landscape and adjust change cycles if any systems changed or removedConfigure Managed System Configuration Perform SolMan Setup Support system upgrade and adjust ChaRM config accordinglyExperience in SAP Systems and Path to Production , N+ 1 systems Setup Configure Charm landscape for N+1Enable / disable charm landscape based on usability of the landscapeRetrofit TRs from Maintenance landscape to Project LandscapeMove TRs using project landscape when Maintenance landscape is downExperience in Transport Setup and managing transportSetup and adjust transport routes Monitor Transport buffer and clear out errorneous TRs from the bufferSupport all SAP and non SAP system transport movement for Prod and Non Prod systemsPerform Retrofit for project and maintenance landscapeSupporting SAP Development Group for Change Mgmt / Transports Request using CharmSupport ChaRM related activities like creating change doc, sync with Remedy, adjust charm workflow status, setup TR import jobsProvide process related supportApprove UCRs and process themMonitor WO to cancel or close any CRQs or Change documentsWithdraw change docs and remove TRs from the buffer for cancelled CRQsUpdate daily report for DOR meetingPreferredHost SAP CAB Meeting with Client stake holders , MSO O& M Teams, Project TeamsHelp Change Management team to run CAB meeting for weekly releasesMake sure all the reports are ready for CABAddress any issues or concerns related to TR movement or approval during the CAB meetingApprove changes during the cabValidate all the approved changes after the CAB Send communication to all the users after CAB regarding what has been approvedManage Weekly and Monthly SAP Release ,UCRValidate all the approved changes to make sure they are on right status in Charm and RemedyValidate Transports to make sure they are ready to go in ProductionCheck STMS buffer to make sure only approved changes goes in productionAdjust the status of charm document if requiredSetup TR import jobsSend communication to all users with complete list of TR that supposed to go in Prod as weekly releaseMonitor TR Import and send communication once the import is completedAddress any issues during the import and after the importOpen / Close systems for manual work if the CRQ is approved by CAB.Close all the change documents after the import .Close all the CRQs Manage Audit TrailsDesired (Nice to have)Support SOX Audit / ComplianceCreate and maintain Change management process control documentationProvide all the Charm and Remedy related evidence to internal and external audit Make sure all the systems are consistent and follows SOX rulesPerform live testing in systems with Audit team to show the SOX related evidenceStrong Client Facing experience, great communication and presentations skills. Capable of managing large group meetings effectively for arriving at the outcomes About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.EEOInfosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. 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