Transformation & Transition Manager - Petaling Jaya Malaysia - Careers | Infosys English English French Portuguese Spanish Careers Explore Opportunities Explore Life At Infy Apply now Recruitment fraud alert Explore Opportunities Graduates Experienced Professionals Students/Internships Explore Opportunities by Location Explore Life At Infy About Us Our Culture Voices Infosys Careers Explore Opportunities Jobs in Malaysia Transformation & Transition Manager Transformation & Transition Manager Apply now Apply now You have successfully copied the job share URL to clipboard! × Job details Work Location Petaling Jaya State / Region / Province Selangor Country Malaysia Domain Operations Interest Group Infosys Limited Company ITL Malaysia Requisition ID 140363BR Job description Key ResponsibilitiesTransition ManagementLead end-to-end transition activities from RFI stage to service delivery.Develop and manage comprehensive transition plans covering people, processes, systems, and governance.Ensure compliance with SLAs, KPIs, and contractual obligations during transition phases.Collaborate with internal teams, clients, and suppliers to identify and prioritize risks, actions, and decisions.Coordinate cross-functional teams to ensure operational readiness and smooth knowledge transfer.Transformation LeadershipDesign and execute transformation strategies to enhance operations and drive innovation.Identify and implement cost savings, efficiency improvements, and risk mitigation initiatives.Champion continuous improvement and digitalization across functions.Drive adoption of new processes, systems, and services throughout the client lifecycle.Program & Change ManagementManage large-scale transformation programs across business.Apply structured methodologies (e.g., Lean Six Sigma, Agile, PMP) to manage risks, dependencies, and stakeholder expectations.Monitor and report on program performance, ensuring alignment with business objectives.Stakeholder EngagementBuild and maintain strong relationships with internal and client stakeholders.Facilitate governance meetings, transformation workshops, and executive briefings.Act as a change agent, guiding stakeholders through transformation journeys with clarity and empathy.Qualifications & Experience7–10 years of progressive experience in Shared Services, BPO, or business project management.Bachelor’s degree in business or related field (Master’s preferred).PMP or equivalent project management certification preferred.Lean Six Sigma (Greenbelt or higher) or TQM certification is a plus.Proven leadership in managing complex transition and transformation programs.Advanced proficiency in MS Office Suite (Project, Visio, Excel).Excellent communication, negotiation, and stakeholder management skills.Ability to work independently and in virtual, cross-cultural teams.Preferred AttributesStrategic mindset with operational execution capability.Strong analytical and problem-solving skills.High motivation for quality, efficiency, and continuous improvement.Collaborative team player who fosters an open and supportive environment. Apply now Share Company Navigate your next About us Careers Corporate Responsibility Investors Newsroom Alumni Subsidiaries EdgeVerve Systems Infosys BPM Infosys Consulting Infosys Public Services Programs Infosys Foundation Infosys Foundation USA Infosys Science Foundation Infosys Leadership Institute Support Terms of Use Privacy Statement Cookie Policy Safe Harbour Provision Trademarks Site Map Modern Slavery Statement Payment Guide for Suppliers Privacy Notice EMEA Connect with us Copyright © 2025 Infosys Limited Select Country/region Australia Austria Belgium Brazil Bulgaria Canada Chile China Costa Rica Croatia Czech Denmark Estonia Finland France Germany Hong Kong Hungary India Ireland Italy Japan Liechtenstein Latvia Lithuania Luxembourg Malaysia Mauritius Mexico New Zealand Norway Peru Philippines Poland Portugal Romania Russia Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan The Netherlands United Arab Emirates United Kingdom (UK) United States