Director of Customer Growth Partnerships
Instacart
Director of Customer Growth Partnerships
Job Description
Responsibilities
- Source and prioritize high-impact consumer-facing partnership opportunities, with a focus on financial services, media, travel and embedded consumer value platforms.
- Develop multi-year partnership strategies aligned with Instacart’s growth objectives, product roadmap, and monetization goals.
- Use data, customer insights, and market intelligence to identify whitespace opportunities and emerging categories.
- Originate, structure, and close high-visibility partnerships with Fortune 500 companies, including consumer brands, financial institutions, fintechs, marketplaces and more.
- Navigate complex commercial models (e.g., revenue share, incentives, co-marketing, funding commitments).
- Manage senior executive relationships and represent Instacart in strategic negotiations.
- Set new benchmarks for innovation in grocery, commerce, payments-adjacent, and consumer tech partnerships.
- Drive cross-functional execution with Product, Engineering, Marketing, Finance, and Legal.
- Establish scalable playbooks and operating frameworks to launch and grow partnerships efficiently.
- Own partner portfolio performance: set targets, run business reviews, manage escalations, and optimize growth levers.
- Ensure financial rigor across partnerships, including ROI measurement, funding structures, and ongoing performance tracking.
- Build and manage a high-performing team of business development and partnerships professionals.
- Provide strategic guidance, mentorship, and operational oversight to ensure team success.
Required Qualifications
- 12+ years of experience in business development, strategic partnerships, or corporate development, with meaningful experience in payments, financial services, fintech, or adjacent regulated industries.
- Proven experience leading complex, high-stakes partnerships with Fortune 500 companies.
- Demonstrated ability to take 0 to 1 initiatives from concept to scaled, measurable impact.
- Strong commercial acumen, including experience structuring and negotiating sophisticated deal economics.
- Familiarity with performance marketing metrics, CAC/LTV dynamics, and ROI measurement in partnership-driven growth models.
- Proven leadership experience managing and developing high-performing teams.
- Strong executive presence and ability to influence at the C-suite level.
- Strategic and analytical thinker with a hands-on execution mindset.
Preferred Qualifications
- Experience at high-growth consumer technology or marketplace companies.
- Background in payments, fintech, banking, card networks, or financial services partnerships.
- Experience managing or influencing marketing and advertising budgets, including co-marketing investments, incentive funding, or customer acquisition spend.
- Curiosity about the future of commerce, food, payments, and consumer technology.
- MBA or advanced degree.
Required Skills
- Business development
- Strategic partnerships
- Corporate development
- Payments
- Financial services
- Fintech
- Deal structuring and negotiation
- Performance marketing metrics
- CAC/LTV dynamics
- ROI measurement
- Team leadership
- Executive presence
- C-suite influence
- Strategic thinking
- Analytical thinking
- Hands-on execution
Benefits
- Highly market-competitive compensation
- New hire equity grant
- Annual refresh grants
- Flex First remote work policy
Salary Range
$209000 - $266000 USD
Locations
- United States, United States (Remote)
Salary
209,000 - 266,000 USD / yearly
Skills Required
- Business developmentintermediate
- Strategic partnershipsintermediate
- Corporate developmentintermediate
- Paymentsintermediate
- Financial servicesintermediate
- Fintechintermediate
- Deal structuring and negotiationintermediate
- Performance marketing metricsintermediate
- CAC/LTV dynamicsintermediate
- ROI measurementintermediate
- Team leadershipintermediate
- Executive presenceintermediate
- C-suite influenceintermediate
- Strategic thinkingintermediate
- Analytical thinkingintermediate
- Hands-on executionintermediate
Required Qualifications
- 12+ years of experience in business development, strategic partnerships, or corporate development, with meaningful experience in payments, financial services, fintech, or adjacent regulated industries. (experience)
- Proven experience leading complex, high-stakes partnerships with Fortune 500 companies. (experience)
- Demonstrated ability to take 0 to 1 initiatives from concept to scaled, measurable impact. (experience)
- Strong commercial acumen, including experience structuring and negotiating sophisticated deal economics. (experience)
- Familiarity with performance marketing metrics, CAC/LTV dynamics, and ROI measurement in partnership-driven growth models. (experience)
- Proven leadership experience managing and developing high-performing teams. (experience)
- Strong executive presence and ability to influence at the C-suite level. (experience)
- Strategic and analytical thinker with a hands-on execution mindset. (experience)
Preferred Qualifications
- Experience at high-growth consumer technology or marketplace companies. (experience)
- Background in payments, fintech, banking, card networks, or financial services partnerships. (experience)
- Experience managing or influencing marketing and advertising budgets, including co-marketing investments, incentive funding, or customer acquisition spend. (experience)
- Curiosity about the future of commerce, food, payments, and consumer technology. (experience)
- MBA or advanced degree. (experience)
Responsibilities
- Source and prioritize high-impact consumer-facing partnership opportunities, with a focus on financial services, media, travel and embedded consumer value platforms.
- Develop multi-year partnership strategies aligned with Instacart’s growth objectives, product roadmap, and monetization goals.
- Use data, customer insights, and market intelligence to identify whitespace opportunities and emerging categories.
- Originate, structure, and close high-visibility partnerships with Fortune 500 companies, including consumer brands, financial institutions, fintechs, marketplaces and more.
- Navigate complex commercial models (e.g., revenue share, incentives, co-marketing, funding commitments).
- Manage senior executive relationships and represent Instacart in strategic negotiations.
- Set new benchmarks for innovation in grocery, commerce, payments-adjacent, and consumer tech partnerships.
- Drive cross-functional execution with Product, Engineering, Marketing, Finance, and Legal.
- Establish scalable playbooks and operating frameworks to launch and grow partnerships efficiently.
- Own partner portfolio performance: set targets, run business reviews, manage escalations, and optimize growth levers.
- Ensure financial rigor across partnerships, including ROI measurement, funding structures, and ongoing performance tracking.
- Build and manage a high-performing team of business development and partnerships professionals.
- Provide strategic guidance, mentorship, and operational oversight to ensure team success.
Benefits
- general: Highly market-competitive compensation
- general: New hire equity grant
- general: Annual refresh grants
- general: Flex First remote work policy
Tags & Categories
Director of Customer Growth Partnerships
Instacart
Director of Customer Growth Partnerships
Job Description
Responsibilities
- Source and prioritize high-impact consumer-facing partnership opportunities, with a focus on financial services, media, travel and embedded consumer value platforms.
- Develop multi-year partnership strategies aligned with Instacart’s growth objectives, product roadmap, and monetization goals.
- Use data, customer insights, and market intelligence to identify whitespace opportunities and emerging categories.
- Originate, structure, and close high-visibility partnerships with Fortune 500 companies, including consumer brands, financial institutions, fintechs, marketplaces and more.
- Navigate complex commercial models (e.g., revenue share, incentives, co-marketing, funding commitments).
- Manage senior executive relationships and represent Instacart in strategic negotiations.
- Set new benchmarks for innovation in grocery, commerce, payments-adjacent, and consumer tech partnerships.
- Drive cross-functional execution with Product, Engineering, Marketing, Finance, and Legal.
- Establish scalable playbooks and operating frameworks to launch and grow partnerships efficiently.
- Own partner portfolio performance: set targets, run business reviews, manage escalations, and optimize growth levers.
- Ensure financial rigor across partnerships, including ROI measurement, funding structures, and ongoing performance tracking.
- Build and manage a high-performing team of business development and partnerships professionals.
- Provide strategic guidance, mentorship, and operational oversight to ensure team success.
Required Qualifications
- 12+ years of experience in business development, strategic partnerships, or corporate development, with meaningful experience in payments, financial services, fintech, or adjacent regulated industries.
- Proven experience leading complex, high-stakes partnerships with Fortune 500 companies.
- Demonstrated ability to take 0 to 1 initiatives from concept to scaled, measurable impact.
- Strong commercial acumen, including experience structuring and negotiating sophisticated deal economics.
- Familiarity with performance marketing metrics, CAC/LTV dynamics, and ROI measurement in partnership-driven growth models.
- Proven leadership experience managing and developing high-performing teams.
- Strong executive presence and ability to influence at the C-suite level.
- Strategic and analytical thinker with a hands-on execution mindset.
Preferred Qualifications
- Experience at high-growth consumer technology or marketplace companies.
- Background in payments, fintech, banking, card networks, or financial services partnerships.
- Experience managing or influencing marketing and advertising budgets, including co-marketing investments, incentive funding, or customer acquisition spend.
- Curiosity about the future of commerce, food, payments, and consumer technology.
- MBA or advanced degree.
Required Skills
- Business development
- Strategic partnerships
- Corporate development
- Payments
- Financial services
- Fintech
- Deal structuring and negotiation
- Performance marketing metrics
- CAC/LTV dynamics
- ROI measurement
- Team leadership
- Executive presence
- C-suite influence
- Strategic thinking
- Analytical thinking
- Hands-on execution
Benefits
- Highly market-competitive compensation
- New hire equity grant
- Annual refresh grants
- Flex First remote work policy
Salary Range
$209000 - $266000 USD
Locations
- United States, United States (Remote)
Salary
209,000 - 266,000 USD / yearly
Skills Required
- Business developmentintermediate
- Strategic partnershipsintermediate
- Corporate developmentintermediate
- Paymentsintermediate
- Financial servicesintermediate
- Fintechintermediate
- Deal structuring and negotiationintermediate
- Performance marketing metricsintermediate
- CAC/LTV dynamicsintermediate
- ROI measurementintermediate
- Team leadershipintermediate
- Executive presenceintermediate
- C-suite influenceintermediate
- Strategic thinkingintermediate
- Analytical thinkingintermediate
- Hands-on executionintermediate
Required Qualifications
- 12+ years of experience in business development, strategic partnerships, or corporate development, with meaningful experience in payments, financial services, fintech, or adjacent regulated industries. (experience)
- Proven experience leading complex, high-stakes partnerships with Fortune 500 companies. (experience)
- Demonstrated ability to take 0 to 1 initiatives from concept to scaled, measurable impact. (experience)
- Strong commercial acumen, including experience structuring and negotiating sophisticated deal economics. (experience)
- Familiarity with performance marketing metrics, CAC/LTV dynamics, and ROI measurement in partnership-driven growth models. (experience)
- Proven leadership experience managing and developing high-performing teams. (experience)
- Strong executive presence and ability to influence at the C-suite level. (experience)
- Strategic and analytical thinker with a hands-on execution mindset. (experience)
Preferred Qualifications
- Experience at high-growth consumer technology or marketplace companies. (experience)
- Background in payments, fintech, banking, card networks, or financial services partnerships. (experience)
- Experience managing or influencing marketing and advertising budgets, including co-marketing investments, incentive funding, or customer acquisition spend. (experience)
- Curiosity about the future of commerce, food, payments, and consumer technology. (experience)
- MBA or advanced degree. (experience)
Responsibilities
- Source and prioritize high-impact consumer-facing partnership opportunities, with a focus on financial services, media, travel and embedded consumer value platforms.
- Develop multi-year partnership strategies aligned with Instacart’s growth objectives, product roadmap, and monetization goals.
- Use data, customer insights, and market intelligence to identify whitespace opportunities and emerging categories.
- Originate, structure, and close high-visibility partnerships with Fortune 500 companies, including consumer brands, financial institutions, fintechs, marketplaces and more.
- Navigate complex commercial models (e.g., revenue share, incentives, co-marketing, funding commitments).
- Manage senior executive relationships and represent Instacart in strategic negotiations.
- Set new benchmarks for innovation in grocery, commerce, payments-adjacent, and consumer tech partnerships.
- Drive cross-functional execution with Product, Engineering, Marketing, Finance, and Legal.
- Establish scalable playbooks and operating frameworks to launch and grow partnerships efficiently.
- Own partner portfolio performance: set targets, run business reviews, manage escalations, and optimize growth levers.
- Ensure financial rigor across partnerships, including ROI measurement, funding structures, and ongoing performance tracking.
- Build and manage a high-performing team of business development and partnerships professionals.
- Provide strategic guidance, mentorship, and operational oversight to ensure team success.
Benefits
- general: Highly market-competitive compensation
- general: New hire equity grant
- general: Annual refresh grants
- general: Flex First remote work policy
Tags & Categories