Staff Business Systems Analyst - Order to Cash
Instacart
Staff Business Systems Analyst - Order to Cash
Job Description
Responsibilities
- Lead end-to-end design, configuration, and delivery of O2C system capabilities, including Oracle AR, Billing Platform, Collections, Credit, and CDM.
- Ensure O2C workflows are designed with both upstream and downstream dependencies in mind to support accurate accounting and reconciliation (e.g., FAH integration).
- Translate business needs into scalable, compliant system solutions across invoicing, payment processing, dunning, and credit workflows.
- Serve as the functional DRI on O2C initiatives, partnering with project managers and cross-functional teams through discovery, build, and sustainment.
- Partner with Finance, Accounting, Engineering, Operations, and IT to ensure coordinated delivery across the O2C ecosystem.
- Build and maintain trusted stakeholder relationships, helping to shape the roadmap and identify enhancement opportunities.
- Translate functional requirements into clear, actionable system designs, serving as a bridge between business and technical teams.
- Identify opportunities to streamline and automate O2C processes, including invoicing, customer onboarding, credit reviews, and payment application.
- Ensure alignment with SOX, internal controls, and audit requirements across all O2C systems and workflows.
- Maintain clear documentation of current- and future-state workflows and key configuration decisions to support readiness and auditability.
- Stay up to date with Oracle Cloud quarterly releases and emerging O2C features, proactively identifying enhancements.
- Contribute to a culture of innovation by sharing leading practices, leading enablement sessions, lunch-and-learns, training documentation for various audiences, and promoting team experimentation.
- Actively explore and prototype AI and automation use cases—from dunning automation to intelligent exception handling—using internal tools like Gumloop, Ava, and others.
- Evangelize an AI-first mindset by leading internal experimentation, sharing results, and championing AI adoption in day-to-day work across the systems and business teams.
- Mentor junior team members and peers, fostering a high-performing, collaborative culture within the systems team.
- Guide the development of complex O2C-related solutions and provide structured feedback and coaching on analytical and technical growth areas.
- Promote knowledge-sharing and accountability while supporting alignment with strategic team goals.
- Contribute to Oracle security and role design discussions specific to the O2C landscape, ensuring adherence to least-privilege principles.
- Collaborate with Compliance and Audit partners to ensure all solutions are built with strong governance and control requirements in mind.
Required Qualifications
- Deep functional expertise in Oracle Cloud ERP O2C modules including Customer Data Management (CDM), with working experience across Billing Platform and HighRadius.
- Familiarity with Fusion Accounting Hub (FAH) and how O2C subledger data could be consumed from external systems.
- At least four full-cycle O2C implementations, including solution design, testing, deployment, and support.
- Strong problem-solving skills and the ability to optimize O2C processes from both a systems and business perspective.
- Experience managing O2C system enhancements in fast-paced, cross-functional environments.
- Strong understanding of the broader Oracle ecosystem, including integration points between O2C and other modules or applications.
- Intellectually curious and eager to expand their understanding of financial systems and emerging technology.
- Proactive and self-directed, with a strong sense of ownership and a continuous improvement mindset.
- Comfortable with experimentation and iterative learning, especially as AI transforms financial operations.
- Effective communicator who engages constructively with both business and technical stakeholders.
- Strategic yet detail-oriented, with the ability to align long-term vision with near-term execution.
Preferred Qualifications
- Oracle Financials Cloud: Receivables 2024 Certified Implementation Professional Certification
- Experience integrating Salesforce, Billing and/or Revenue platforms with Oracle ERP
- Background working in agile or hybrid delivery models
- Exposure to AI or automation initiatives within financial systems.
Required Skills
- Oracle Cloud ERP O2C modules (AR, CDM)
- Billing Platform
- HighRadius (Collections/Credit)
- Fusion Accounting Hub (FAH)
- Problem-solving
- Process optimization
- Cross-functional collaboration
- SOX and internal controls compliance
- AI and automation prototyping
- Stakeholder communication
- Documentation
- Agile or hybrid delivery models
- Salesforce integration
Benefits
- Flex First remote work policy
- Highly market-competitive compensation
- New hire equity grant
- Annual refresh grants
Salary Range
$149000 - $200000 USD
Locations
- United States, United States (Remote)
Salary
149,000 - 200,000 USD / yearly
Skills Required
- Oracle Cloud ERP O2C modules (AR, CDM)intermediate
- Billing Platformintermediate
- HighRadius (Collections/Credit)intermediate
- Fusion Accounting Hub (FAH)intermediate
- Problem-solvingintermediate
- Process optimizationintermediate
- Cross-functional collaborationintermediate
- SOX and internal controls complianceintermediate
- AI and automation prototypingintermediate
- Stakeholder communicationintermediate
- Documentationintermediate
- Agile or hybrid delivery modelsintermediate
- Salesforce integrationintermediate
Required Qualifications
- Deep functional expertise in Oracle Cloud ERP O2C modules including Customer Data Management (CDM), with working experience across Billing Platform and HighRadius. (experience)
- Familiarity with Fusion Accounting Hub (FAH) and how O2C subledger data could be consumed from external systems. (experience)
- At least four full-cycle O2C implementations, including solution design, testing, deployment, and support. (experience)
- Strong problem-solving skills and the ability to optimize O2C processes from both a systems and business perspective. (experience)
- Experience managing O2C system enhancements in fast-paced, cross-functional environments. (experience)
- Strong understanding of the broader Oracle ecosystem, including integration points between O2C and other modules or applications. (experience)
- Intellectually curious and eager to expand their understanding of financial systems and emerging technology. (experience)
- Proactive and self-directed, with a strong sense of ownership and a continuous improvement mindset. (experience)
- Comfortable with experimentation and iterative learning, especially as AI transforms financial operations. (experience)
- Effective communicator who engages constructively with both business and technical stakeholders. (experience)
- Strategic yet detail-oriented, with the ability to align long-term vision with near-term execution. (experience)
Preferred Qualifications
- Oracle Financials Cloud: Receivables 2024 Certified Implementation Professional Certification (experience)
- Experience integrating Salesforce, Billing and/or Revenue platforms with Oracle ERP (experience)
- Background working in agile or hybrid delivery models (experience)
- Exposure to AI or automation initiatives within financial systems. (experience)
Responsibilities
- Lead end-to-end design, configuration, and delivery of O2C system capabilities, including Oracle AR, Billing Platform, Collections, Credit, and CDM.
- Ensure O2C workflows are designed with both upstream and downstream dependencies in mind to support accurate accounting and reconciliation (e.g., FAH integration).
- Translate business needs into scalable, compliant system solutions across invoicing, payment processing, dunning, and credit workflows.
- Serve as the functional DRI on O2C initiatives, partnering with project managers and cross-functional teams through discovery, build, and sustainment.
- Partner with Finance, Accounting, Engineering, Operations, and IT to ensure coordinated delivery across the O2C ecosystem.
- Build and maintain trusted stakeholder relationships, helping to shape the roadmap and identify enhancement opportunities.
- Translate functional requirements into clear, actionable system designs, serving as a bridge between business and technical teams.
- Identify opportunities to streamline and automate O2C processes, including invoicing, customer onboarding, credit reviews, and payment application.
- Ensure alignment with SOX, internal controls, and audit requirements across all O2C systems and workflows.
- Maintain clear documentation of current- and future-state workflows and key configuration decisions to support readiness and auditability.
- Stay up to date with Oracle Cloud quarterly releases and emerging O2C features, proactively identifying enhancements.
- Contribute to a culture of innovation by sharing leading practices, leading enablement sessions, lunch-and-learns, training documentation for various audiences, and promoting team experimentation.
- Actively explore and prototype AI and automation use cases—from dunning automation to intelligent exception handling—using internal tools like Gumloop, Ava, and others.
- Evangelize an AI-first mindset by leading internal experimentation, sharing results, and championing AI adoption in day-to-day work across the systems and business teams.
- Mentor junior team members and peers, fostering a high-performing, collaborative culture within the systems team.
- Guide the development of complex O2C-related solutions and provide structured feedback and coaching on analytical and technical growth areas.
- Promote knowledge-sharing and accountability while supporting alignment with strategic team goals.
- Contribute to Oracle security and role design discussions specific to the O2C landscape, ensuring adherence to least-privilege principles.
- Collaborate with Compliance and Audit partners to ensure all solutions are built with strong governance and control requirements in mind.
Benefits
- general: Flex First remote work policy
- general: Highly market-competitive compensation
- general: New hire equity grant
- general: Annual refresh grants
Tags & Categories
Staff Business Systems Analyst - Order to Cash
Instacart
Staff Business Systems Analyst - Order to Cash
Job Description
Responsibilities
- Lead end-to-end design, configuration, and delivery of O2C system capabilities, including Oracle AR, Billing Platform, Collections, Credit, and CDM.
- Ensure O2C workflows are designed with both upstream and downstream dependencies in mind to support accurate accounting and reconciliation (e.g., FAH integration).
- Translate business needs into scalable, compliant system solutions across invoicing, payment processing, dunning, and credit workflows.
- Serve as the functional DRI on O2C initiatives, partnering with project managers and cross-functional teams through discovery, build, and sustainment.
- Partner with Finance, Accounting, Engineering, Operations, and IT to ensure coordinated delivery across the O2C ecosystem.
- Build and maintain trusted stakeholder relationships, helping to shape the roadmap and identify enhancement opportunities.
- Translate functional requirements into clear, actionable system designs, serving as a bridge between business and technical teams.
- Identify opportunities to streamline and automate O2C processes, including invoicing, customer onboarding, credit reviews, and payment application.
- Ensure alignment with SOX, internal controls, and audit requirements across all O2C systems and workflows.
- Maintain clear documentation of current- and future-state workflows and key configuration decisions to support readiness and auditability.
- Stay up to date with Oracle Cloud quarterly releases and emerging O2C features, proactively identifying enhancements.
- Contribute to a culture of innovation by sharing leading practices, leading enablement sessions, lunch-and-learns, training documentation for various audiences, and promoting team experimentation.
- Actively explore and prototype AI and automation use cases—from dunning automation to intelligent exception handling—using internal tools like Gumloop, Ava, and others.
- Evangelize an AI-first mindset by leading internal experimentation, sharing results, and championing AI adoption in day-to-day work across the systems and business teams.
- Mentor junior team members and peers, fostering a high-performing, collaborative culture within the systems team.
- Guide the development of complex O2C-related solutions and provide structured feedback and coaching on analytical and technical growth areas.
- Promote knowledge-sharing and accountability while supporting alignment with strategic team goals.
- Contribute to Oracle security and role design discussions specific to the O2C landscape, ensuring adherence to least-privilege principles.
- Collaborate with Compliance and Audit partners to ensure all solutions are built with strong governance and control requirements in mind.
Required Qualifications
- Deep functional expertise in Oracle Cloud ERP O2C modules including Customer Data Management (CDM), with working experience across Billing Platform and HighRadius.
- Familiarity with Fusion Accounting Hub (FAH) and how O2C subledger data could be consumed from external systems.
- At least four full-cycle O2C implementations, including solution design, testing, deployment, and support.
- Strong problem-solving skills and the ability to optimize O2C processes from both a systems and business perspective.
- Experience managing O2C system enhancements in fast-paced, cross-functional environments.
- Strong understanding of the broader Oracle ecosystem, including integration points between O2C and other modules or applications.
- Intellectually curious and eager to expand their understanding of financial systems and emerging technology.
- Proactive and self-directed, with a strong sense of ownership and a continuous improvement mindset.
- Comfortable with experimentation and iterative learning, especially as AI transforms financial operations.
- Effective communicator who engages constructively with both business and technical stakeholders.
- Strategic yet detail-oriented, with the ability to align long-term vision with near-term execution.
Preferred Qualifications
- Oracle Financials Cloud: Receivables 2024 Certified Implementation Professional Certification
- Experience integrating Salesforce, Billing and/or Revenue platforms with Oracle ERP
- Background working in agile or hybrid delivery models
- Exposure to AI or automation initiatives within financial systems.
Required Skills
- Oracle Cloud ERP O2C modules (AR, CDM)
- Billing Platform
- HighRadius (Collections/Credit)
- Fusion Accounting Hub (FAH)
- Problem-solving
- Process optimization
- Cross-functional collaboration
- SOX and internal controls compliance
- AI and automation prototyping
- Stakeholder communication
- Documentation
- Agile or hybrid delivery models
- Salesforce integration
Benefits
- Flex First remote work policy
- Highly market-competitive compensation
- New hire equity grant
- Annual refresh grants
Salary Range
$149000 - $200000 USD
Locations
- United States, United States (Remote)
Salary
149,000 - 200,000 USD / yearly
Skills Required
- Oracle Cloud ERP O2C modules (AR, CDM)intermediate
- Billing Platformintermediate
- HighRadius (Collections/Credit)intermediate
- Fusion Accounting Hub (FAH)intermediate
- Problem-solvingintermediate
- Process optimizationintermediate
- Cross-functional collaborationintermediate
- SOX and internal controls complianceintermediate
- AI and automation prototypingintermediate
- Stakeholder communicationintermediate
- Documentationintermediate
- Agile or hybrid delivery modelsintermediate
- Salesforce integrationintermediate
Required Qualifications
- Deep functional expertise in Oracle Cloud ERP O2C modules including Customer Data Management (CDM), with working experience across Billing Platform and HighRadius. (experience)
- Familiarity with Fusion Accounting Hub (FAH) and how O2C subledger data could be consumed from external systems. (experience)
- At least four full-cycle O2C implementations, including solution design, testing, deployment, and support. (experience)
- Strong problem-solving skills and the ability to optimize O2C processes from both a systems and business perspective. (experience)
- Experience managing O2C system enhancements in fast-paced, cross-functional environments. (experience)
- Strong understanding of the broader Oracle ecosystem, including integration points between O2C and other modules or applications. (experience)
- Intellectually curious and eager to expand their understanding of financial systems and emerging technology. (experience)
- Proactive and self-directed, with a strong sense of ownership and a continuous improvement mindset. (experience)
- Comfortable with experimentation and iterative learning, especially as AI transforms financial operations. (experience)
- Effective communicator who engages constructively with both business and technical stakeholders. (experience)
- Strategic yet detail-oriented, with the ability to align long-term vision with near-term execution. (experience)
Preferred Qualifications
- Oracle Financials Cloud: Receivables 2024 Certified Implementation Professional Certification (experience)
- Experience integrating Salesforce, Billing and/or Revenue platforms with Oracle ERP (experience)
- Background working in agile or hybrid delivery models (experience)
- Exposure to AI or automation initiatives within financial systems. (experience)
Responsibilities
- Lead end-to-end design, configuration, and delivery of O2C system capabilities, including Oracle AR, Billing Platform, Collections, Credit, and CDM.
- Ensure O2C workflows are designed with both upstream and downstream dependencies in mind to support accurate accounting and reconciliation (e.g., FAH integration).
- Translate business needs into scalable, compliant system solutions across invoicing, payment processing, dunning, and credit workflows.
- Serve as the functional DRI on O2C initiatives, partnering with project managers and cross-functional teams through discovery, build, and sustainment.
- Partner with Finance, Accounting, Engineering, Operations, and IT to ensure coordinated delivery across the O2C ecosystem.
- Build and maintain trusted stakeholder relationships, helping to shape the roadmap and identify enhancement opportunities.
- Translate functional requirements into clear, actionable system designs, serving as a bridge between business and technical teams.
- Identify opportunities to streamline and automate O2C processes, including invoicing, customer onboarding, credit reviews, and payment application.
- Ensure alignment with SOX, internal controls, and audit requirements across all O2C systems and workflows.
- Maintain clear documentation of current- and future-state workflows and key configuration decisions to support readiness and auditability.
- Stay up to date with Oracle Cloud quarterly releases and emerging O2C features, proactively identifying enhancements.
- Contribute to a culture of innovation by sharing leading practices, leading enablement sessions, lunch-and-learns, training documentation for various audiences, and promoting team experimentation.
- Actively explore and prototype AI and automation use cases—from dunning automation to intelligent exception handling—using internal tools like Gumloop, Ava, and others.
- Evangelize an AI-first mindset by leading internal experimentation, sharing results, and championing AI adoption in day-to-day work across the systems and business teams.
- Mentor junior team members and peers, fostering a high-performing, collaborative culture within the systems team.
- Guide the development of complex O2C-related solutions and provide structured feedback and coaching on analytical and technical growth areas.
- Promote knowledge-sharing and accountability while supporting alignment with strategic team goals.
- Contribute to Oracle security and role design discussions specific to the O2C landscape, ensuring adherence to least-privilege principles.
- Collaborate with Compliance and Audit partners to ensure all solutions are built with strong governance and control requirements in mind.
Benefits
- general: Flex First remote work policy
- general: Highly market-competitive compensation
- general: New hire equity grant
- general: Annual refresh grants
Tags & Categories