Insurance Agency Sales Leader Careers at Rivian - Normal, Illinois

Role Overview

Join Rivian's mission to keep the world adventurous forever as our Insurance Agency Sales Leader in Normal, Illinois. This dynamic leadership role drives the performance and operational excellence of Rivian's Property & Casualty (P&C) insurance agency. You'll scale sales and customer care teams to meet surging demand from Rivian vehicle deliveries while ensuring regulatory compliance and world-class customer experiences.

The ideal candidate combines deep P&C insurance expertise with proven ability to lead in fast-paced, tech-forward environments. Rivian is redefining automotive insurance for electric adventure vehicles, and you'll be at the forefront of usage-based, behavior-driven insurance innovations tailored to EV owners.

Key Responsibilities at Rivian

As Insurance Agency Sales Leader, you'll wear multiple hats in this hands-on role:

• Lead & Scale Teams: Recruit, train, and coach high-performing Insurance Advisors focused on consultative EV insurance sales.
• Drive Performance KPIs: Exceed targets for sales volume, customer retention, and CSAT scores through data-driven strategies.
• Optimize Operations: Implement technology-driven processes using AMS360, Salesforce, and quoting systems for efficiency.
• Ensure Compliance: Manage multi-state licensing and regulatory adherence across expansion markets.
• Partner Management: Negotiate with top P&C carriers to optimize commissions and EV-specific coverage features.
• Customer Journey Integration: Seamlessly embed insurance consultations into the Rivian vehicle delivery experience.
• Innovate Products: Collaborate with Tech teams on digital tools and usage-based insurance programs.
• Escalation Authority: Serve as final point of contact for complex customer and regulatory challenges.
• Analytics Mastery: Build dashboards tracking SLAs, conversion rates, and operational metrics.
• Culture Building: Foster competitive, customer-centric team environment in Rivian's high-growth culture.

Qualifications & Requirements

Rivian seeks proven leaders with direct insurance sales experience:

• 10+ years progressive P&C insurance experience, including 3+ years managing multi-state sales operations
• Active P&C licenses in multiple states REQUIRED - must be actively selling policies
• Track record scaling captive insurance agencies with major carrier partnerships
• Expertise in agency management systems (AMS360), Salesforce CRM, and quoting platforms
• Experience launching usage/behavior-based insurance programs highly preferred
• Bachelor's in Business/Finance or CPCU/CIC designation
• Analytical mindset with proven KPI optimization and cross-functional project leadership

EV industry experience a plus, but insurance expertise takes priority in this role.

Salary & Benefits

Estimated Total Compensation: $165,000 - $225,000 USD annually (base + commissions + equity), competitive with automotive/tech sector leadership roles. Rivian offers comprehensive perks including:

• Performance commissions uncapped based on agency sales growth
• Rivian equity stock options with significant upside potential
• 401(k) matching up to 6% of base salary
• Unlimited PTO + 15 paid company holidays
• Rivian vehicle purchase discount program
• Full medical/dental/vision with low premiums
• Professional development budget for insurance certifications
• On-site gym, wellness programs, and adventure activity stipends

Why Join Rivian?

Rivian isn't just building electric vehicles - we're creating the future of adventure. Our Normal, Illinois headquarters powers R1T/R1S production and innovative services like integrated insurance. As Insurance Agency Sales Leader, you'll:

• Shape EV Insurance: Pioneer coverage models for electric adventure vehicles
• Growth Trajectory: Scale agency operations matching Rivian's production ramp-up
• Innovate Daily: Partner with world-class Product/Tech teams on digital-first solutions
• Outdoor Culture: Join a team passionate about protecting the planet we adventure in
• Leadership Impact: Directly influence Rivian's customer lifecycle and brand loyalty

Normal, IL offers affordable living, proximity to Chicago, and Rivian's state-of-the-art manufacturing campus.

How to Apply

Ready to lead Rivian's insurance revolution? Apply now for the Insurance Agency Sales Leader position. Submit your resume highlighting P&C leadership experience, active licenses, and carrier relationships. Rivian reviews applications on a rolling basis - top candidates interviewed within 1 week. Don't miss this chance to build the future of EV insurance at America's most exciting automotive startup.

Equal Opportunity Employer. Must have work authorization in US. Relocation assistance available.