IoT Field Engineer - Shenzhen, China

About Canonical

Canonical is the company behind Ubuntu, the world's most widely used Linux distribution for innovation across cloud, servers, desktops, and connected devices. As a pioneer in open source software, Canonical powers mission-critical infrastructure for enterprises, governments, and cutting-edge IoT applications. From autonomous vehicles to smart refrigeration systems, Ubuntu delivers secure, reliable, and scalable solutions that drive digital transformation. Our remote-first culture empowers engineers worldwide to collaborate seamlessly, fostering innovation without geographical boundaries. Joining Canonical means contributing to the open source ecosystem that underpins modern technology.

Role Overview

As an IoT Field Engineer based in Shenzhen, China, you will be at the forefront of Canonical's IoT expansion in the Asia-Pacific region. This home-based role involves supporting customers in China and broader APAC markets, including interactions with offices in Taipei, Tokyo, and Beijing. You will help sophisticated IoT products come to life using Ubuntu's full-stack Linux capabilities, from firmware to GUI. Expect a dynamic environment blending technical consulting, solution development, demonstrations, and presentations to world-class companies. With up to 30% travel, you'll engage directly with key stakeholders to ensure Ubuntu powers their business goals on time and securely.

Key Responsibilities

Your role demands resourcefulness and quick thinking in a fast-paced setting. Key responsibilities include:

• Building strategic relationships with key technology partners and customers across APAC.
• Acting as a trusted technical advisor, analyzing business and technical challenges to map optimal Ubuntu-based solutions.
• Leveraging deep Ubuntu knowledge—including Ubuntu Core and Snaps—to guide sales, partners, and customers in complex IoT implementations.
• Collaborating with Canonical's IoT, cloud sales, delivery, and business development teams to grow accounts and win new business.
• Developing technical sales collateral like presentations, how-to guides, and competitive analyses.
• Proposing and presenting custom technical solutions tailored to client needs.
• Championing product skills to meet requirements and close deals, including RFx responses.

Qualifications & Requirements

Canonical seeks proven talent with a strong foundation in Linux and IoT. Required qualifications include:

• A degree in engineering, preferably computer science or software engineering.
• At least 2 years of experience in enterprise or commercial software development with Linux.
• Excellent communication and presentation skills for customers, sales teams, and industry conferences.
• Proven skills in supporting complex sales cycles involving detailed technical requirements, multiple stakeholders, and innovative designs.
• Ability to interpret customer challenges and articulate how Ubuntu solutions align with their goals.

Experience with silicon/board options, full-stack Linux (firmware to GUI), and IoT security is highly valued. Fluency in English and Mandarin is essential for APAC success, with readiness for domestic and international travel up to 30%.

Benefits & Perks

Canonical offers competitive compensation estimated at 450,000-750,000 CNY annually for this role in Shenzhen's tech sector, reflecting a 5-10% buffer for top talent. Beyond salary, enjoy:

• Home-based flexibility in a fully remote-first company.
• Comprehensive health and wellness benefits tailored for China.
• Professional development through conferences, certifications, and internal training on cutting-edge Ubuntu tech.
• Generous parental leave and family support programs.
• Stock options and performance bonuses tied to company growth.

Work-life balance is prioritized, with tools for seamless global collaboration.

Career Growth

At Canonical, career progression is merit-based and rapid for high performers. IoT Field Engineers advance to senior roles, solutions architects, or leadership in APAC IoT sales engineering. Gain exposure to diverse industries, from automotive to industrial IoT, while deepening Ubuntu expertise. Our open source commitment means your contributions shape global products, with mentorship from Ubuntu's core developers. Many engineers transition to product management or executive positions, leveraging Canonical's growth in cloud-native and edge computing.

Why Join Canonical

Canonical stands out for its unwavering open source ethos, remote-first model, and impact on billions of devices. You'll represent Ubuntu to Fortune 500 firms, solving real-world challenges in high-stakes environments. Unlike traditional tech firms, Canonical offers autonomy, innovation freedom, and a global community. In Shenzhen's vibrant tech hub, you'll tap into China's IoT boom while enjoying Canonical's supportive culture. Join us to build the future of connected devices with the most advanced Linux platform available.

Role FAQs

What is the travel requirement?

Up to 30% mix of domestic China and international APAC travel.

Is this role remote?

Yes, home-based in Shenzhen with flexible remote work.

What Ubuntu technologies will I work with?

Primarily Ubuntu Core, Snaps, and full-stack Linux for IoT from firmware to applications.

Do I need Mandarin fluency?

Yes, for effective customer engagement in China and APAC.

How does Canonical support professional growth?

Through conferences, training, mentorship, and clear paths to senior roles.

Ready to shape IoT with Ubuntu? Apply now and join Canonical's mission.