Description

Responsibilities (how we will measure success)

• Install, configure, and maintain Microsoft SQL Server databases for high availability and optimal performance.
• Implement and manage robust database backup and disaster recovery solutions.
• Monitor and tune databases to ensure peak performance and scalability, including optimizing SQL queries and indexing strategies.
• Maintain data integrity and accuracy through continuous monitoring and regular audits.
• Diagnose and resolve database-related issues quickly and effectively.
• Perform database migrations, upgrades, and patches with minimal downtime.
• Capacity planning and forecasting system growth for additional resource requirement
• Support SQL server estate across Prod/UAT/Dev environments.

Tasks (what does the role do on a day-to-day basis)

• Use tools like SQL Sentry or SSMS to ensure databases are running to optimal standards.
• Index maintenance to speed up query execution and reduce system load.
• Reorganizing indexes and updating statistics
• Assist in queries for new or existing applications, ensuring optimal structure and performance.
• Document detail changes to databases structure including configurations and performance.
• Assist in the generation of SQL reports that may be required for the business.
• Resolve audit findings through change management process.
• Provide support in application upgrades and releases.
• Performing routing data updates, patches etc
• Assist in the support of disaster recovery procedures.
• Ensuring SQL server workloads are distributed evenly across the infrastructure.

Key competencies for position and level (see Group Competency model)
In addition to demonstrating our Global Values (Authentic, Bold, and Collaborative), the role holder
will be expected to demonstrate the following:

• Be a strong team player.
• Proactive mindset to always look to make improvements.
• Confident communication skills with the ability to speak to business stakeholders / application owners / technical individuals to elicit requirements.
• Willing to continually learn new skills and technologies.
• Work well under pressure.

Qualifications

Required Experience

Education / professional qualifications

• Graduate degree, preferably in IT related disciplines
• Microsoft Certifications would be preferred

Background experience

• Strong Risk & Security awareness
• Strong verbal and written communication skills.
• The ability to translate business needs into technical requirements.
• Experience of SQL failover clustering and availability groups, transparent data encryption
• Experience of SQL Server integration and reporting services
• Experience on a variety of SQL Server Operating systems.
• Knowledge of PostgreSQL would be a nice to have.

Company, product, and market knowledge

• Experience of working in a complex, multi-country professional services, financial services or
• BPO organisation with complex processing requirements preferred but not essential.
• Multi-country experience and demonstrates an ability to work in a multi-cultural, talented, and demanding team environment.
• Possess the skills and the personality to operate effectively in a very fast-paced complex global business with an in-depth knowledge of program management.
• Excellent communication skills in both written and oral form, with staff members, customers, suppliers, and the management team with the ability to make decisions, act and get results.
• Passion, dynamism, and drive
• Robust sense of humour
• Personal presence, integrity, and credibility
• Ability to solve problems either independently or by utilising other members of the team where necessary.

Languages

• Fully proficient spoken and written English, additional European languages will be an asset

Additional Info

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.