About CrowdStrike

CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations. Since 2011, our mission to stop breaches has remained unwavering. We've redefined modern security with the world's most advanced AI-native platform, the Falcon platform, which delivers cloud-native protection powered by cutting-edge artificial intelligence and machine learning. Our customers across all industries rely on CrowdStrike to keep their businesses running, communities safe, and lives moving forward. As a mission-driven company, we foster a remote-first culture that emphasizes flexibility, autonomy, and a relentless focus on innovation. We're always seeking talented individuals with passion for cybersecurity and commitment to our customers, community, and each other.

Role Overview

The IT Support Admin – Executive Briefing Center role in Barcelona, Spain, is a pivotal position within CrowdStrike's Executive Support Team. You'll manage the IT systems of our state-of-the-art Executive Briefing Center (EBC), ensuring seamless operations for high-stakes client presentations, demonstrations, and executive meetings. As the technical backbone of the EBC, you'll deliver flawless experiences that showcase CrowdStrike's Falcon platform capabilities. This dynamic role involves frontline support for visiting executives, clients, and internal leadership, collaborating with sales teams and product specialists. Thrive in a fast-paced environment where your technical excellence directly influences business relationships and outcomes. Ideal for self-confident professionals with exceptional communication skills, a passion for learning new technologies, and the ability to solve complex problems under pressure.

Key Responsibilities

In this role, you'll be at the heart of delivering premium technical experiences. Key responsibilities include:

• Supporting daily operations of the Executive Briefing Center, ensuring all technology systems function optimally for client presentations, demonstrations, and executive meetings.
• Configuring, troubleshooting, and maintaining advanced audiovisual equipment, video conferencing systems (like Zoom and Polycom), and interactive presentation technologies, including Crestron integrated control systems.
• Collaborating with sales teams, product specialists, and executives to prepare customized technical demonstrations tailored to client needs.
• Providing white-glove technical support for executives, clients, and leadership, resolving issues discreetly and quickly to uphold a professional atmosphere.
• Documenting and implementing standard operating procedures (SOPs) for the EBC technology stack, including maintenance schedules, system updates, and disaster recovery protocols.

Qualifications & Requirements

To succeed in this role, you need a blend of technical expertise, executive-level poise, and operational excellence:

• Minimum 3 years of experience supporting audiovisual systems, with expertise in enterprise-grade conferencing solutions, presentation technologies, and integrated control systems like Crestron, Zoom, and Polycom.
• Minimum 3 years working directly with executives in technical support, demonstrating professionalism, discretion, and clear communication of complex concepts.
• Exceptional organizational skills to manage multiple priorities, anticipate needs, and stay composed during time-sensitive briefings.
• Strong understanding of security best practices, concepts, and real-world applications—critical in a cybersecurity leader like CrowdStrike.
• On-call experience, responding promptly to incidents and service requests until resolution or appropriate escalation.
• Fluency in English and Spanish.

Your process-driven mindset, quick thinking, and creative problem-solving will set you apart.

Benefits & Perks

CrowdStrike offers market-leading compensation and equity awards, positioning us as a top employer in the cybersecurity sector. Enjoy comprehensive physical and mental wellness programs, competitive vacation and holidays for recharge, and paid parental and adoption leaves. All employees have access to professional development opportunities regardless of level or role. Build connections through Employee Networks, geographic neighborhood groups, and volunteer initiatives. Our vibrant office culture in Barcelona features world-class amenities, and we're Great Place to Work Certified™ globally. As an equal opportunity employer, CrowdStrike fosters belonging, supporting veterans and individuals with disabilities.

Career Growth

At CrowdStrike, career ownership is key in our remote-first culture. This IT Support Admin role is a launchpad for technical professionals passionate about cybersecurity. Gain hands-on experience with the Falcon platform, executive interactions, and cutting-edge AV tech. Expand your skills in security practices, incident response, and system integration. Professional development programs, mentorship, and internal mobility empower you to advance into senior support, EBC management, or broader IT operations roles. Join a company where innovation drives growth, and your contributions to stopping breaches shape your future.

Why Join CrowdStrike

Joining CrowdStrike means aligning with a mission that matters: stopping breaches before they occur. Work with the Falcon platform at the forefront of AI-native cybersecurity, in a remote-first environment that values flexibility and autonomy. In Barcelona, contribute to a global team delivering mission-critical solutions. Experience a culture of limitless passion, innovation, and customer focus. With premium benefits, equity upside, and a commitment to belonging, CrowdStrike offers unparalleled opportunities in the tech sector. Be part of redefining security for modern organizations.

Role FAQs

What is the work environment like?

Fast-paced and dynamic, centered in the Barcelona Executive Briefing Center with on-call responsibilities. Expect collaboration with executives and sales teams in a high-stakes, professional setting.

Is travel required?

Primarily on-site in Barcelona, with potential for occasional travel related to EBC events or support needs.

What salary can I expect?

Estimated €45,000–€65,000 annually, based on tech sector rates in Spain, plus equity and comprehensive benefits.

Do I need cybersecurity experience?

Strong understanding of security best practices is required; direct cybersecurity ops experience is a plus but not mandatory.

How does this role tie into CrowdStrike's mission?

Your flawless EBC support showcases the Falcon platform, helping win clients and advance our goal to stop breaches worldwide.