At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

JOB SUMMARY

The Sr. Manager of Solutions Innovation is responsible for establishing and delivering differentiated end-to-end supply chain solutions to Jabil’s internal business units and external customers. Core to the role is being part of a team that manages Jabil’s solutions which give customers, business units and functional areas visibility into their supply chain along with analytics and decision support in the areas of Supply Chain Design, Supply Chain Analytics, Supply & Demand, Operations, Consumer Intelligence and Supplier Management.

The Sr. Manager of Solutions Innovation will provide thought leadership implementing, and optimizing the Transportation Management System (TMS) to support end-to-end logistics operations. This role serves as the functional and technical expert for the TMS platform, ensuring solutions aligning with business needs, operational requirements, and long-term transformation goals, and deliver solutions to the end users.

The position will act as an internal and external consultant regarding Jabil’s Supply Chain system capabilities.


ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead the overall design and architecture of the TMS solution, ensuring scalability, performance, and alignment with business processes.
• Collaborate with cross-functional teams (Logistics, IT, Carrier Management, Finance, Operations) to translate business requirements into system configurations and integrations.
• Oversee TMS configuration, workflows, rules, rating structures, carrier connectivity, and data models.
• Define integration requirements between the TMS and enterprise systems (ERP, WMS, EDI/API, reporting tools).
• Evaluate system gaps, propose solutions, and manage the design of enhancements or custom development.
• Support carrier onboarding, testing cycles (SIT, UAT, parallel runs), and go-live readiness.
• Establish and maintain TMS architecture documentation, data flow diagrams, and configuration standards.
• Troubleshoot complex issues, identifying root causes and developing long-term corrective actions.
• Serve as a subject matter expert to guide project teams, advise stakeholders, and ensure best practices in transportation system architecture.
• Monitor emerging TMS capabilities, industry trends, and technology upgrades to drive continuous improvement.
• Oversee the development progress of the products with internal and external development teams as well as IT
• Facilitate value creation with the customers and business units by interpreting the actions derived from solutions, products and services
• Identify opportunities for continuous improvement of Jabil’s Supply Chain capabilities and tools.
• May perform other duties and responsibilities as assigned.
   

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

• Strong functional knowledge of supply chain and manufacturing operations
• Hands-on expertise with major TMS platforms (e.g., MercuryGate, e2Open, Blue Yonder, Oracle, SAP TM).
• Excellent knowledge of MRP (Material Requirements Planning) and short/long term material/production planning
• Strong knowledge of supply chain systems, data technologies and processes
• Strong understanding of transportation operations: parcel, LTL, FTL, ocean, air, and multimodal.
• Experience with EDI/XML/API integrations and carrier connectivity.
• Ability to manage multiple workstreams, prioritize, and work in a fast-paced environment.
• Excellent analytical, communication, and stakeholder engagement skills.
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

Preferred Skills

• Experience in large-scale system implementations or logistics transformation programs.
• Knowledge of data mapping, middleware, and integration tools.
• Familiarity with Agile methodologies and project management practices.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s degree required. Master’s degree preferred. List disciplines
• Minimum of 5 years experience in a supply chain or manufacturing environment with extensive experience working in the area of supply chain solutions
• 5+ years of experience in TMS architecture, configuration, or solution design.
• Experience working directly with the internal business units and/or external customers

 

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

 

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

 

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