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Business Support, Customer Service

Jones Lang LaSalle

Business Support, Customer Service

full-timePosted: Jan 23, 2026

Job Description

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Responsibility:

  • Maintaining and Monitoring all the activities related to business center and provide support for office Administration

  • Maintaining all the activities of business center

  • Ensure upkeep of the business center and common area premises

  • Daily operations of the “Customer Relation” function including communication, delivery, problem escalation/resolution

  • Operates emergency response desk; coordinates emergency action during off hours or in case of emergency/breakdown or failures

  • Perform related duties as assigned by the PM

  • Responsible for Office up keep, Staff punctuality

  • Responsible for office management, agreements, Govt. approvals, assist PM in legal matters 

  • Receive & log calls/complaints/requests from clients/customers/tenants etc.

  • Forwarding on reactive calls to PM / Engineers / maintenance staff

  • Issue job cards

  • Handle Complaint Management System efficiently and effectively

  • Answering queries from the clients / customers

  • Provide necessary inputs for Daily Management Report

  • Ensure that DMR is shared with all the stake holders daily.

  • Generating Performance reports to present to the Management on Monthly basis

  • Monitoring the ongoing works schedule

  • Filing of paperwork

  • Taking/Producing Minutes of Weekly and Monthly Meetings

  • Maintenance and monitoring of network resources such as Printers, Fax Machines and other office equipment as required

Location:

On-site –Kolkata, WB

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Locations

  • Kolkata, West Bengal, India

Salary

Estimated Salary Rangemedium confidence

3,000,000 - 8,000,000 INR / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Office administrationintermediate
  • Customer relationsintermediate
  • Complaint managementintermediate
  • Emergency response coordinationintermediate
  • Report generationintermediate
  • Office managementintermediate
  • Communicationintermediate

Responsibilities

  • Maintaining and Monitoring all the activities related to business center and provide support for office Administration
  • Maintaining all the activities of business center
  • Ensure upkeep of the business center and common area premises
  • Daily operations of the "Customer Relation" function including communication, delivery, problem escalation/resolution
  • Operates emergency response desk; coordinates emergency action during off hours or in case of emergency/breakdown or failures
  • Perform related duties as assigned by the PM
  • Responsible for Office up keep, Staff punctuality
  • Responsible for office management, agreements, Govt. approvals, assist PM in legal matters
  • Receive & log calls/complaints/requests from clients/customers/tenants etc.
  • Forwarding on reactive calls to PM / Engineers / maintenance staff
  • Issue job cards
  • Handle Complaint Management System efficiently and effectively
  • Answering queries from the clients / customers
  • Provide necessary inputs for Daily Management Report
  • Ensure that DMR is shared with all the stake holders daily.
  • Generating Performance reports to present to the Management on Monthly basis
  • Monitoring the ongoing works schedule
  • Filing of paperwork
  • Taking/Producing Minutes of Weekly and Monthly Meetings
  • Maintenance and monitoring of network resources such as Printers, Fax Machines and other office equipment as required

Target Your Resume for "Business Support, Customer Service" , Jones Lang LaSalle

Get personalized recommendations to optimize your resume specifically for Business Support, Customer Service. Takes only 15 seconds!

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Skills matching & gap analysis
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Check Your ATS Score for "Business Support, Customer Service" , Jones Lang LaSalle

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Skill matching & gap identification
Format & readability score

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Jones Lang LaSalle logo

Business Support, Customer Service

Jones Lang LaSalle

Business Support, Customer Service

full-timePosted: Jan 23, 2026

Job Description

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Responsibility:

  • Maintaining and Monitoring all the activities related to business center and provide support for office Administration

  • Maintaining all the activities of business center

  • Ensure upkeep of the business center and common area premises

  • Daily operations of the “Customer Relation” function including communication, delivery, problem escalation/resolution

  • Operates emergency response desk; coordinates emergency action during off hours or in case of emergency/breakdown or failures

  • Perform related duties as assigned by the PM

  • Responsible for Office up keep, Staff punctuality

  • Responsible for office management, agreements, Govt. approvals, assist PM in legal matters 

  • Receive & log calls/complaints/requests from clients/customers/tenants etc.

  • Forwarding on reactive calls to PM / Engineers / maintenance staff

  • Issue job cards

  • Handle Complaint Management System efficiently and effectively

  • Answering queries from the clients / customers

  • Provide necessary inputs for Daily Management Report

  • Ensure that DMR is shared with all the stake holders daily.

  • Generating Performance reports to present to the Management on Monthly basis

  • Monitoring the ongoing works schedule

  • Filing of paperwork

  • Taking/Producing Minutes of Weekly and Monthly Meetings

  • Maintenance and monitoring of network resources such as Printers, Fax Machines and other office equipment as required

Location:

On-site –Kolkata, WB

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Locations

  • Kolkata, West Bengal, India

Salary

Estimated Salary Rangemedium confidence

3,000,000 - 8,000,000 INR / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Office administrationintermediate
  • Customer relationsintermediate
  • Complaint managementintermediate
  • Emergency response coordinationintermediate
  • Report generationintermediate
  • Office managementintermediate
  • Communicationintermediate

Responsibilities

  • Maintaining and Monitoring all the activities related to business center and provide support for office Administration
  • Maintaining all the activities of business center
  • Ensure upkeep of the business center and common area premises
  • Daily operations of the "Customer Relation" function including communication, delivery, problem escalation/resolution
  • Operates emergency response desk; coordinates emergency action during off hours or in case of emergency/breakdown or failures
  • Perform related duties as assigned by the PM
  • Responsible for Office up keep, Staff punctuality
  • Responsible for office management, agreements, Govt. approvals, assist PM in legal matters
  • Receive & log calls/complaints/requests from clients/customers/tenants etc.
  • Forwarding on reactive calls to PM / Engineers / maintenance staff
  • Issue job cards
  • Handle Complaint Management System efficiently and effectively
  • Answering queries from the clients / customers
  • Provide necessary inputs for Daily Management Report
  • Ensure that DMR is shared with all the stake holders daily.
  • Generating Performance reports to present to the Management on Monthly basis
  • Monitoring the ongoing works schedule
  • Filing of paperwork
  • Taking/Producing Minutes of Weekly and Monthly Meetings
  • Maintenance and monitoring of network resources such as Printers, Fax Machines and other office equipment as required

Target Your Resume for "Business Support, Customer Service" , Jones Lang LaSalle

Get personalized recommendations to optimize your resume specifically for Business Support, Customer Service. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Business Support, Customer Service" , Jones Lang LaSalle

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

REQ480784jllcareers

Answer 10 quick questions to check your fit for Business Support, Customer Service @ Jones Lang LaSalle.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.