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Duty Manager, Tech Services

Jones Lang LaSalle

Duty Manager, Tech Services

full-timePosted: Jan 23, 2026

Job Description

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Responsibilities

Financial Management

  • To manage and control all critical spares for all installations as per manufacturer recommendations and inventory

  • Coordinate with AEM for collating all R&M requirements quarterly basis.

  • Follow up for assigned PO, work completion as per PO until invoice submission.

 

Operations Management

  • To carry out all engineering & operational procedures

  • Ensure proper functioning of the following system in the facility

§  All Electrical Systems

§  All HVAC system

§  All PAC’s

§  Water, Plumbing, Sanitary Systems

§  Elevators/Lifts

§  Cafeteria equipment’s

  • To liaise with the vendors for maintenance/service practices of M&E contactors to deliver quality work practices in line with the manufacturer recommendations.

  • To ensure that all maintenance related schedules & shut down in consultations with OEM & Accenture are followed.

  • Daily inspection of log books, history card, checklist, escalation charts, OCP & PPM schedules etc for a better management of engineering systems

  • To ensure and guide the technical staff attends & work for closures for all F&S technical related issues in the facility.

  • To adhere to 52 weeks annual M&E maintenance schedule.

  • To maintain consistency on agreed SLA & KPI.

  • To participate during emergency evacuation procedure and manage all health & safety issues. 1Prepare and collate data related to vendor performance and escalate as required.

  • Ensure proper usage & functioning of e-fit facility tool (IMT, VMT, Sites ops modules, Site Inspection Tool)  as per defined  scope. 

  • Ensure all PM work orders in 360 facility tool are closed and escalate in case of any deviation. Track and close all builder related queries in QMS on monthly basis.

  • Conduct M&E onboarding process, back to Basic as defined.

  • Ensure all the mandatory trainings are conducted as per schedule and track for attendance.

  • Coordinate for execution of works related to IC requests without escalations.

  • Conduct interview for M&E new joiners.

  • Ensure 100% usage of online work permit tool and upload incidents in the incident tool.

  • Proper handing & taking over tabs which are utilized for taking equipment readings.

  • Conduct central store audit, BMS store audit and BMS audit on monthly basis.

  • Facility walk around and ensure Walk around map & Guide is followed and maintained.

  • Coordinate with DM team for any issues that need help.

  • Important and VIP client visits to be coordinated with Events team and should be managed without escalations.

  • Ensure to close the Seibel tickets on time & weekly once do analysis for repeated complaints and highlight to CE

  • Ensure to support for all client audits /Internal & External audits

  • Ensure the functionality of all technology tools in the facility

 

Records Management

  • To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities.

  • To update & maintain all records on daily basis (Log books, History Cards, Equipment details, Service Reports, Incident Reports etc.)

 

Estate Management

  • To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities

  • Ensure visit and inspect all the critical areas maintained by builder wherever allowed on a daily basis – (Chiller, HT, DG, LT, LMR, STP and pump rooms)

  • Ensure daily co-ordination with the builder on the diesel / water

  • Track & ensure all the activities are performed by the builder as per the contract like FAPA test, Façade glass cleaning etc.,

  • Follow up on all the invoices submission by the builder on time

  • Intimate on any deviation in builder operation and follow up on closure

  • undefined

    Reporting Management

    Daily Report – DSR/walk around guide, SLA Report, Engineering report

    Weekly report – Major highlights, zonal point, Weekly R&M tracker

    Monthly Report –MMR, fortnightly central store SIH report, Energy Report, IIEE Report, Major works carried out report & Equipment Status Report, LCD Projector Report, Statutory Compliance Report, Monthly report

    Monthly Report –MMR, fortnightly central store SIH report, Energy Report, IIEE Report, Major works carried out report & Equipment Status Report, LCD Projector Report, Statutory Compliance Report, Monthly report

     

    Sound like the job you’re looking for? 

     

    Before you apply, it’s also worth knowing what we are looking for:

    Education and experience

    Graduate degree with relevant work experience.

    Very Good people skills and ability to interact with a wide range of client staff and demands;

    Proven ability to function effectively as part of a team

    Proven ability to initiate and follow through with improvement initiatives.

     

    What you can expect from us

    You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

    Keep your ambitions in sight and imagine where JLL can take you...

    Apply Today!

     

    Business Specific Question

     

     

Location:

On-site –Bangalore, Karnataka

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Locations

  • Bangalore, Karnataka, India

Salary

Estimated Salary Rangemedium confidence

1,200,000 - 2,500,000 INR / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Financial management and inventory controlintermediate
  • Operations management of electrical, HVAC, plumbing, elevator systemsintermediate
  • Vendor coordination and managementintermediate
  • Maintenance scheduling and SLA/KPI managementintermediate
  • Health & safety and emergency proceduresintermediate
  • Facility management tools (e-fit, 360 facility tool, QMS, Seibel)intermediate
  • Records management and reportingintermediate
  • Audit and inspection processesintermediate
  • Team leadership and onboardingintermediate
  • Technical knowledge of M&E systemsintermediate

Responsibilities

  • Manage and control all critical spares for all installations as per manufacturer recommendations and inventory
  • Coordinate with AEM for collating all R&M requirements quarterly basis
  • Follow up for assigned PO, work completion as per PO until invoice submission
  • Carry out all engineering & operational procedures
  • Ensure proper functioning of all Electrical Systems, HVAC system, PAC's, Water/Plumbing/Sanitary Systems, Elevators/Lifts, Cafeteria equipment
  • Liaise with vendors for maintenance/service practices of M&E contractors
  • Ensure all maintenance related schedules & shutdowns are followed in consultation with OEM & Accenture
  • Daily inspection of log books, history card, checklist, escalation charts, OCP & PPM schedules
  • Guide technical staff to resolve all F&S technical related issues
  • Adhere to 52 weeks annual M&E maintenance schedule
  • Maintain consistency on agreed SLA & KPI
  • Participate in emergency evacuation procedure and manage health & safety issues
  • Prepare and collate data related to vendor performance and escalate as required
  • Ensure proper usage & functioning of e-fit facility tool (IMT, VMT, Sites ops modules, Site Inspection Tool)
  • Ensure all PM work orders in 360 facility tool are closed and track builder queries in QMS
  • Conduct M&E onboarding process and back to basics training
  • Ensure mandatory trainings are conducted as per schedule
  • Coordinate execution of IC requests without escalations
  • Conduct interviews for M&E new joiners
  • Ensure 100% usage of online work permit tool and incident reporting
  • Manage handing & taking over of tabs for equipment readings
  • Conduct central store audit, BMS store audit and BMS audit monthly
  • Conduct facility walk around following map & guide
  • Coordinate with DM team for issues needing help
  • Coordinate important and VIP client visits with Events team
  • Close Seibel tickets on time and analyze repeated complaints
  • Support client audits / internal & external audits
  • Ensure functionality of all technology tools in the facility
  • Prepare and maintain Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records for engineering activities
  • Update & maintain all records including log books, history cards, equipment details, service reports, incident reports
  • Ensure visit and inspect critical areas maintained by builder daily
  • Coordinate daily with builder on diesel / water

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Jones Lang LaSalle logo

Duty Manager, Tech Services

Jones Lang LaSalle

Duty Manager, Tech Services

full-timePosted: Jan 23, 2026

Job Description

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Responsibilities

Financial Management

  • To manage and control all critical spares for all installations as per manufacturer recommendations and inventory

  • Coordinate with AEM for collating all R&M requirements quarterly basis.

  • Follow up for assigned PO, work completion as per PO until invoice submission.

 

Operations Management

  • To carry out all engineering & operational procedures

  • Ensure proper functioning of the following system in the facility

§  All Electrical Systems

§  All HVAC system

§  All PAC’s

§  Water, Plumbing, Sanitary Systems

§  Elevators/Lifts

§  Cafeteria equipment’s

  • To liaise with the vendors for maintenance/service practices of M&E contactors to deliver quality work practices in line with the manufacturer recommendations.

  • To ensure that all maintenance related schedules & shut down in consultations with OEM & Accenture are followed.

  • Daily inspection of log books, history card, checklist, escalation charts, OCP & PPM schedules etc for a better management of engineering systems

  • To ensure and guide the technical staff attends & work for closures for all F&S technical related issues in the facility.

  • To adhere to 52 weeks annual M&E maintenance schedule.

  • To maintain consistency on agreed SLA & KPI.

  • To participate during emergency evacuation procedure and manage all health & safety issues. 1Prepare and collate data related to vendor performance and escalate as required.

  • Ensure proper usage & functioning of e-fit facility tool (IMT, VMT, Sites ops modules, Site Inspection Tool)  as per defined  scope. 

  • Ensure all PM work orders in 360 facility tool are closed and escalate in case of any deviation. Track and close all builder related queries in QMS on monthly basis.

  • Conduct M&E onboarding process, back to Basic as defined.

  • Ensure all the mandatory trainings are conducted as per schedule and track for attendance.

  • Coordinate for execution of works related to IC requests without escalations.

  • Conduct interview for M&E new joiners.

  • Ensure 100% usage of online work permit tool and upload incidents in the incident tool.

  • Proper handing & taking over tabs which are utilized for taking equipment readings.

  • Conduct central store audit, BMS store audit and BMS audit on monthly basis.

  • Facility walk around and ensure Walk around map & Guide is followed and maintained.

  • Coordinate with DM team for any issues that need help.

  • Important and VIP client visits to be coordinated with Events team and should be managed without escalations.

  • Ensure to close the Seibel tickets on time & weekly once do analysis for repeated complaints and highlight to CE

  • Ensure to support for all client audits /Internal & External audits

  • Ensure the functionality of all technology tools in the facility

 

Records Management

  • To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities.

  • To update & maintain all records on daily basis (Log books, History Cards, Equipment details, Service Reports, Incident Reports etc.)

 

Estate Management

  • To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities

  • Ensure visit and inspect all the critical areas maintained by builder wherever allowed on a daily basis – (Chiller, HT, DG, LT, LMR, STP and pump rooms)

  • Ensure daily co-ordination with the builder on the diesel / water

  • Track & ensure all the activities are performed by the builder as per the contract like FAPA test, Façade glass cleaning etc.,

  • Follow up on all the invoices submission by the builder on time

  • Intimate on any deviation in builder operation and follow up on closure

  • undefined

    Reporting Management

    Daily Report – DSR/walk around guide, SLA Report, Engineering report

    Weekly report – Major highlights, zonal point, Weekly R&M tracker

    Monthly Report –MMR, fortnightly central store SIH report, Energy Report, IIEE Report, Major works carried out report & Equipment Status Report, LCD Projector Report, Statutory Compliance Report, Monthly report

    Monthly Report –MMR, fortnightly central store SIH report, Energy Report, IIEE Report, Major works carried out report & Equipment Status Report, LCD Projector Report, Statutory Compliance Report, Monthly report

     

    Sound like the job you’re looking for? 

     

    Before you apply, it’s also worth knowing what we are looking for:

    Education and experience

    Graduate degree with relevant work experience.

    Very Good people skills and ability to interact with a wide range of client staff and demands;

    Proven ability to function effectively as part of a team

    Proven ability to initiate and follow through with improvement initiatives.

     

    What you can expect from us

    You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

    Keep your ambitions in sight and imagine where JLL can take you...

    Apply Today!

     

    Business Specific Question

     

     

Location:

On-site –Bangalore, Karnataka

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Locations

  • Bangalore, Karnataka, India

Salary

Estimated Salary Rangemedium confidence

1,200,000 - 2,500,000 INR / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Financial management and inventory controlintermediate
  • Operations management of electrical, HVAC, plumbing, elevator systemsintermediate
  • Vendor coordination and managementintermediate
  • Maintenance scheduling and SLA/KPI managementintermediate
  • Health & safety and emergency proceduresintermediate
  • Facility management tools (e-fit, 360 facility tool, QMS, Seibel)intermediate
  • Records management and reportingintermediate
  • Audit and inspection processesintermediate
  • Team leadership and onboardingintermediate
  • Technical knowledge of M&E systemsintermediate

Responsibilities

  • Manage and control all critical spares for all installations as per manufacturer recommendations and inventory
  • Coordinate with AEM for collating all R&M requirements quarterly basis
  • Follow up for assigned PO, work completion as per PO until invoice submission
  • Carry out all engineering & operational procedures
  • Ensure proper functioning of all Electrical Systems, HVAC system, PAC's, Water/Plumbing/Sanitary Systems, Elevators/Lifts, Cafeteria equipment
  • Liaise with vendors for maintenance/service practices of M&E contractors
  • Ensure all maintenance related schedules & shutdowns are followed in consultation with OEM & Accenture
  • Daily inspection of log books, history card, checklist, escalation charts, OCP & PPM schedules
  • Guide technical staff to resolve all F&S technical related issues
  • Adhere to 52 weeks annual M&E maintenance schedule
  • Maintain consistency on agreed SLA & KPI
  • Participate in emergency evacuation procedure and manage health & safety issues
  • Prepare and collate data related to vendor performance and escalate as required
  • Ensure proper usage & functioning of e-fit facility tool (IMT, VMT, Sites ops modules, Site Inspection Tool)
  • Ensure all PM work orders in 360 facility tool are closed and track builder queries in QMS
  • Conduct M&E onboarding process and back to basics training
  • Ensure mandatory trainings are conducted as per schedule
  • Coordinate execution of IC requests without escalations
  • Conduct interviews for M&E new joiners
  • Ensure 100% usage of online work permit tool and incident reporting
  • Manage handing & taking over of tabs for equipment readings
  • Conduct central store audit, BMS store audit and BMS audit monthly
  • Conduct facility walk around following map & guide
  • Coordinate with DM team for issues needing help
  • Coordinate important and VIP client visits with Events team
  • Close Seibel tickets on time and analyze repeated complaints
  • Support client audits / internal & external audits
  • Ensure functionality of all technology tools in the facility
  • Prepare and maintain Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records for engineering activities
  • Update & maintain all records including log books, history cards, equipment details, service reports, incident reports
  • Ensure visit and inspect critical areas maintained by builder daily
  • Coordinate daily with builder on diesel / water

Target Your Resume for "Duty Manager, Tech Services" , Jones Lang LaSalle

Get personalized recommendations to optimize your resume specifically for Duty Manager, Tech Services. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Duty Manager, Tech Services" , Jones Lang LaSalle

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

REQ466947jllcareers

Answer 10 quick questions to check your fit for Duty Manager, Tech Services @ Jones Lang LaSalle.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.