Facility Executive
Jones Lang LaSalle
Facility Executive
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Service Operations Management
- Oversee cleaning and janitorial services, ensuring consistent quality and standards
- Manage landscaping and grounds maintenance programs
- Coordinate waste management, recycling, and sustainability initiatives
- Supervise reception, concierge, and customer service functions
- Oversee catering, event management, and conference room services
Vendor & Contract Management
- Negotiate and manage contracts with soft services vendors and suppliers
- Monitor service level agreements (SLAs) and key performance indicators (KPIs)
- Conduct regular vendor performance reviews and quality assessments
- Manage vendor relationships and resolve service-related issues
- Ensure competitive pricing through strategic sourcing and procurement
Quality Assurance & Client Relations
- Conduct regular facility inspections and quality audits
- Address tenant/occupant complaints and service requests promptly
- Implement continuous improvement initiatives
- Maintain high standards of cleanliness, appearance, and functionality
- Coordinate special projects and tenant move-in/move-out services
Team Leadership & Development
- Lead and develop soft services staff and supervisors
- Conduct performance evaluations and provide coaching
- Implement training programs and safety protocols
- Foster a customer service-oriented culture
- Manage staffing levels and scheduling optimization
Required Qualifications
Education & Experience
- Bachelor's degree in Business Administration, Hospitality Management, or related field
- 5-8+ years of experience in facility management or hospitality services
- 3+ years of supervisory or management experience
- Experience in commercial real estate or corporate facilities preferred
Core Skills
- Strong vendor management and contract negotiation abilities
- Excellent customer service and relationship management skills
- Budget management and financial analysis capabilities
- Proficiency with facility management software and systems
- Knowledge of cleaning, security, and hospitality service standards
Technical Competencies
- Understanding of sustainability and environmental best practices
- Knowledge of health and safety regulations
- Proficiency in Microsoft Office Suite and facility management platforms
Key Competencies
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution capabilities
- Attention to detail and quality focus
- Ability to manage multiple priorities in dynamic environments
- Customer service excellence mindset
Performance Metrics
- Tenant satisfaction scores and feedback
- Service level agreement compliance rates
- Budget variance and cost management
- Vendor performance ratings
- Health and safety incident rates
- Sustainability and environmental targets
Location:
On-site –Mumbai, MHScheduled Weekly Hours:
48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Locations
- Mumbai, Maharashtra, India
Salary
1,500,000 - 5,000,000 INR / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong vendor management and contract negotiation abilitiesintermediate
- Excellent customer service and relationship management skillsintermediate
- Budget management and financial analysis capabilitiesintermediate
- Proficiency with facility management software and systemsintermediate
- Knowledge of cleaning, security, and hospitality service standardsintermediate
- Understanding of sustainability and environmental best practicesintermediate
- Knowledge of health and safety regulationsintermediate
- Proficiency in Microsoft Office Suite and facility management platformsintermediate
- Strong leadership and team management abilitiesintermediate
- Excellent communication and interpersonal skillsintermediate
- Problem-solving and conflict resolution capabilitiesintermediate
- Attention to detail and quality focusintermediate
- Ability to manage multiple priorities in dynamic environmentsintermediate
- Customer service excellence mindsetintermediate
Required Qualifications
- Bachelor's degree in Business Administration, Hospitality Management, or related field (experience)
- 5-8+ years of experience in facility management or hospitality services (experience)
- 3+ years of supervisory or management experience (experience)
Preferred Qualifications
- Experience in commercial real estate or corporate facilities preferred (experience)
Responsibilities
- Oversee cleaning and janitorial services, ensuring consistent quality and standards
- Manage landscaping and grounds maintenance programs
- Coordinate waste management, recycling, and sustainability initiatives
- Supervise reception, concierge, and customer service functions
- Oversee catering, event management, and conference room services
- Negotiate and manage contracts with soft services vendors and suppliers
- Monitor service level agreements (SLAs) and key performance indicators (KPIs)
- Conduct regular vendor performance reviews and quality assessments
- Manage vendor relationships and resolve service-related issues
- Ensure competitive pricing through strategic sourcing and procurement
- Conduct regular facility inspections and quality audits
- Address tenant/occupant complaints and service requests promptly
- Implement continuous improvement initiatives
- Maintain high standards of cleanliness, appearance, and functionality
- Coordinate special projects and tenant move-in/move-out services
- Lead and develop soft services staff and supervisors
- Conduct performance evaluations and provide coaching
- Implement training programs and safety protocols
- Foster a customer service-oriented culture
- Manage staffing levels and scheduling optimization
Tags & Categories
Answer 10 quick questions to check your fit for Facility Executive @ Jones Lang LaSalle.
Related Books and Jobs
Facility Executive
Jones Lang LaSalle
Facility Executive
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Service Operations Management
- Oversee cleaning and janitorial services, ensuring consistent quality and standards
- Manage landscaping and grounds maintenance programs
- Coordinate waste management, recycling, and sustainability initiatives
- Supervise reception, concierge, and customer service functions
- Oversee catering, event management, and conference room services
Vendor & Contract Management
- Negotiate and manage contracts with soft services vendors and suppliers
- Monitor service level agreements (SLAs) and key performance indicators (KPIs)
- Conduct regular vendor performance reviews and quality assessments
- Manage vendor relationships and resolve service-related issues
- Ensure competitive pricing through strategic sourcing and procurement
Quality Assurance & Client Relations
- Conduct regular facility inspections and quality audits
- Address tenant/occupant complaints and service requests promptly
- Implement continuous improvement initiatives
- Maintain high standards of cleanliness, appearance, and functionality
- Coordinate special projects and tenant move-in/move-out services
Team Leadership & Development
- Lead and develop soft services staff and supervisors
- Conduct performance evaluations and provide coaching
- Implement training programs and safety protocols
- Foster a customer service-oriented culture
- Manage staffing levels and scheduling optimization
Required Qualifications
Education & Experience
- Bachelor's degree in Business Administration, Hospitality Management, or related field
- 5-8+ years of experience in facility management or hospitality services
- 3+ years of supervisory or management experience
- Experience in commercial real estate or corporate facilities preferred
Core Skills
- Strong vendor management and contract negotiation abilities
- Excellent customer service and relationship management skills
- Budget management and financial analysis capabilities
- Proficiency with facility management software and systems
- Knowledge of cleaning, security, and hospitality service standards
Technical Competencies
- Understanding of sustainability and environmental best practices
- Knowledge of health and safety regulations
- Proficiency in Microsoft Office Suite and facility management platforms
Key Competencies
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution capabilities
- Attention to detail and quality focus
- Ability to manage multiple priorities in dynamic environments
- Customer service excellence mindset
Performance Metrics
- Tenant satisfaction scores and feedback
- Service level agreement compliance rates
- Budget variance and cost management
- Vendor performance ratings
- Health and safety incident rates
- Sustainability and environmental targets
Location:
On-site –Mumbai, MHScheduled Weekly Hours:
48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Locations
- Mumbai, Maharashtra, India
Salary
1,500,000 - 5,000,000 INR / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strong vendor management and contract negotiation abilitiesintermediate
- Excellent customer service and relationship management skillsintermediate
- Budget management and financial analysis capabilitiesintermediate
- Proficiency with facility management software and systemsintermediate
- Knowledge of cleaning, security, and hospitality service standardsintermediate
- Understanding of sustainability and environmental best practicesintermediate
- Knowledge of health and safety regulationsintermediate
- Proficiency in Microsoft Office Suite and facility management platformsintermediate
- Strong leadership and team management abilitiesintermediate
- Excellent communication and interpersonal skillsintermediate
- Problem-solving and conflict resolution capabilitiesintermediate
- Attention to detail and quality focusintermediate
- Ability to manage multiple priorities in dynamic environmentsintermediate
- Customer service excellence mindsetintermediate
Required Qualifications
- Bachelor's degree in Business Administration, Hospitality Management, or related field (experience)
- 5-8+ years of experience in facility management or hospitality services (experience)
- 3+ years of supervisory or management experience (experience)
Preferred Qualifications
- Experience in commercial real estate or corporate facilities preferred (experience)
Responsibilities
- Oversee cleaning and janitorial services, ensuring consistent quality and standards
- Manage landscaping and grounds maintenance programs
- Coordinate waste management, recycling, and sustainability initiatives
- Supervise reception, concierge, and customer service functions
- Oversee catering, event management, and conference room services
- Negotiate and manage contracts with soft services vendors and suppliers
- Monitor service level agreements (SLAs) and key performance indicators (KPIs)
- Conduct regular vendor performance reviews and quality assessments
- Manage vendor relationships and resolve service-related issues
- Ensure competitive pricing through strategic sourcing and procurement
- Conduct regular facility inspections and quality audits
- Address tenant/occupant complaints and service requests promptly
- Implement continuous improvement initiatives
- Maintain high standards of cleanliness, appearance, and functionality
- Coordinate special projects and tenant move-in/move-out services
- Lead and develop soft services staff and supervisors
- Conduct performance evaluations and provide coaching
- Implement training programs and safety protocols
- Foster a customer service-oriented culture
- Manage staffing levels and scheduling optimization
Tags & Categories
Answer 10 quick questions to check your fit for Facility Executive @ Jones Lang LaSalle.
Related Books and Jobs