Operations Manager
Jones Lang LaSalle
Operations Manager
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Join our dynamic team as an Operations Facilities Manager overseeing an impressive portfolio of over 100 critical facilities totaling nearly 2 million square feet across North St. Louis and Eastern Missouri. You'll lead site operations and staff while driving innovation in service delivery, cost optimization, and exceptional facility experiences for our valued client.
This exciting role combines strategic oversight with hands-on management, offering 25-30% travel to diverse locations including central offices and specialized work centers housing mission-critical equipment, with a company vehicle provided for seamless travel between sites. You'll partner with suppliers, implement cutting-edge processes, and shape the future of facilities management while maintaining JLL's renowned standards of excellence.
Check out some of what you will do:
- Operations & Maintenance Leadership – Provide strategic direction for efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety systems while conducting planned site inspections to ensure quality service delivery and user satisfaction
- Data-Driven Decision Making – Analyze trends and utilize data analytics to proactively address issues, communicate solutions effectively, and interface successfully with client senior management, vendors, and all organizational levels
- Project Commissioning & Startup Management – Develop and implement comprehensive startup plans and schedules, coordinate internal disciplines and vendors, ensure all PTPs and job plans are in place, and secure OAT/FAT certificates and required manufacturer documentation
- Vendor Management & Cost Optimization – Monitor work requests, hold vendors accountable for contract scope delivery, continuously improve service quality while reducing costs, and troubleshoot service issues to raise performance standards
- Client Relationship & Satisfaction – Develop positive client relationships, provide conflict resolution and solution analysis, deliver exceptional customer experiences, and resolve quality issues or service complaints promptly
- Compliance & Quality Control – Manage contract compliance and JLL Engineering compliance programs, ensure adherence to applicable codes and specifications, and maintain standards per company policies and federal/state regulations
- Budget Management & Reporting – Prepare detailed operational budgets and generate regular and ad-hoc reports while completing any additional duties and tasks as assigned to support facility operations
Here is who are are looking for:
Required
- Program Management Experience – Minimum 3+ years managing cleaning/custodial, landscaping, solid waste & recycling, and pest control service programs in commercial facility environments
- Technical Expertise & Leadership Skills – Commercial facilities management background with technical expertise in HVAC and mechanical systems, plus demonstrated people management experience leading facility operations teams
- Core Competencies & Licensing – Strong organizational and multi-tasking abilities, self-motivated with independent work capability, financial acumen for budget management, and valid state-issued driver's license required for travel between facilities
Pay $80,000-95,000 annually
Schedule: Monday - Friday day shift, on-call 24/7
Physical Work Requirements
- Physical Demands – Ability to lift up to 60 lbs, frequently climb/bend/kneel/stoop, work from heights up to 30 feet on ladders, and extend overhead while performing maintenance tasks
- Environmental Conditions – Capable of working in adverse conditions including extreme temperatures (hot/cold) and driving for extended periods between facility locations
- Office & Administrative Tasks – Ability to sit and type for extended periods to complete reporting, documentation, and administrative responsibilities
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.
Location:
On-site –St. Louis, MOIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
Locations
- St. Louis, Missouri, United States
Salary
80,000 - 95,000 USD / yearly
80,000 - 99,750 USD / yearly
Source: Disclosed
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Program managementintermediate
- Facilities managementintermediate
- HVAC and mechanical systems expertiseintermediate
- People managementintermediate
- Data analyticsintermediate
- Budget managementintermediate
- Vendor managementintermediate
- Client relationship managementintermediate
- Compliance managementintermediate
- Organizational and multi-tasking abilitiesintermediate
Required Qualifications
- Minimum 3+ years managing cleaning/custodial, landscaping, solid waste & recycling, and pest control service programs in commercial facility environments (experience)
- Commercial facilities management background with technical expertise in HVAC and mechanical systems (experience)
- Demonstrated people management experience leading facility operations teams (experience)
- Strong organizational and multi-tasking abilities (experience)
- Self-motivated with independent work capability (experience)
- Financial acumen for budget management (experience)
- Valid state-issued driver's license required for travel between facilities (experience)
Responsibilities
- Provide strategic direction for efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety systems
- Conduct planned site inspections to ensure quality service delivery and user satisfaction
- Analyze trends and utilize data analytics to proactively address issues
- Interface successfully with client senior management, vendors, and all organizational levels
- Develop and implement comprehensive startup plans and schedules for project commissioning
- Coordinate internal disciplines and vendors
- Monitor work requests and hold vendors accountable for contract scope delivery
- Continuously improve service quality while reducing costs
- Develop positive client relationships and provide conflict resolution
- Manage contract compliance and JLL Engineering compliance programs
- Prepare detailed operational budgets and generate regular and ad-hoc reports
Benefits
- general: 401(k) plan with matching company contributions
- general: Comprehensive Medical, Dental & Vision Care
- general: Paid parental leave at 100% of salary
- general: Paid Time Off and Company Holidays
- general: Early access to earned wages through Daily Pay
Tags & Categories
Answer 10 quick questions to check your fit for Operations Manager @ Jones Lang LaSalle.
Related Books and Jobs
Operations Manager
Jones Lang LaSalle
Operations Manager
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Join our dynamic team as an Operations Facilities Manager overseeing an impressive portfolio of over 100 critical facilities totaling nearly 2 million square feet across North St. Louis and Eastern Missouri. You'll lead site operations and staff while driving innovation in service delivery, cost optimization, and exceptional facility experiences for our valued client.
This exciting role combines strategic oversight with hands-on management, offering 25-30% travel to diverse locations including central offices and specialized work centers housing mission-critical equipment, with a company vehicle provided for seamless travel between sites. You'll partner with suppliers, implement cutting-edge processes, and shape the future of facilities management while maintaining JLL's renowned standards of excellence.
Check out some of what you will do:
- Operations & Maintenance Leadership – Provide strategic direction for efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety systems while conducting planned site inspections to ensure quality service delivery and user satisfaction
- Data-Driven Decision Making – Analyze trends and utilize data analytics to proactively address issues, communicate solutions effectively, and interface successfully with client senior management, vendors, and all organizational levels
- Project Commissioning & Startup Management – Develop and implement comprehensive startup plans and schedules, coordinate internal disciplines and vendors, ensure all PTPs and job plans are in place, and secure OAT/FAT certificates and required manufacturer documentation
- Vendor Management & Cost Optimization – Monitor work requests, hold vendors accountable for contract scope delivery, continuously improve service quality while reducing costs, and troubleshoot service issues to raise performance standards
- Client Relationship & Satisfaction – Develop positive client relationships, provide conflict resolution and solution analysis, deliver exceptional customer experiences, and resolve quality issues or service complaints promptly
- Compliance & Quality Control – Manage contract compliance and JLL Engineering compliance programs, ensure adherence to applicable codes and specifications, and maintain standards per company policies and federal/state regulations
- Budget Management & Reporting – Prepare detailed operational budgets and generate regular and ad-hoc reports while completing any additional duties and tasks as assigned to support facility operations
Here is who are are looking for:
Required
- Program Management Experience – Minimum 3+ years managing cleaning/custodial, landscaping, solid waste & recycling, and pest control service programs in commercial facility environments
- Technical Expertise & Leadership Skills – Commercial facilities management background with technical expertise in HVAC and mechanical systems, plus demonstrated people management experience leading facility operations teams
- Core Competencies & Licensing – Strong organizational and multi-tasking abilities, self-motivated with independent work capability, financial acumen for budget management, and valid state-issued driver's license required for travel between facilities
Pay $80,000-95,000 annually
Schedule: Monday - Friday day shift, on-call 24/7
Physical Work Requirements
- Physical Demands – Ability to lift up to 60 lbs, frequently climb/bend/kneel/stoop, work from heights up to 30 feet on ladders, and extend overhead while performing maintenance tasks
- Environmental Conditions – Capable of working in adverse conditions including extreme temperatures (hot/cold) and driving for extended periods between facility locations
- Office & Administrative Tasks – Ability to sit and type for extended periods to complete reporting, documentation, and administrative responsibilities
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.
Location:
On-site –St. Louis, MOIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
Locations
- St. Louis, Missouri, United States
Salary
80,000 - 95,000 USD / yearly
80,000 - 99,750 USD / yearly
Source: Disclosed
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Program managementintermediate
- Facilities managementintermediate
- HVAC and mechanical systems expertiseintermediate
- People managementintermediate
- Data analyticsintermediate
- Budget managementintermediate
- Vendor managementintermediate
- Client relationship managementintermediate
- Compliance managementintermediate
- Organizational and multi-tasking abilitiesintermediate
Required Qualifications
- Minimum 3+ years managing cleaning/custodial, landscaping, solid waste & recycling, and pest control service programs in commercial facility environments (experience)
- Commercial facilities management background with technical expertise in HVAC and mechanical systems (experience)
- Demonstrated people management experience leading facility operations teams (experience)
- Strong organizational and multi-tasking abilities (experience)
- Self-motivated with independent work capability (experience)
- Financial acumen for budget management (experience)
- Valid state-issued driver's license required for travel between facilities (experience)
Responsibilities
- Provide strategic direction for efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety systems
- Conduct planned site inspections to ensure quality service delivery and user satisfaction
- Analyze trends and utilize data analytics to proactively address issues
- Interface successfully with client senior management, vendors, and all organizational levels
- Develop and implement comprehensive startup plans and schedules for project commissioning
- Coordinate internal disciplines and vendors
- Monitor work requests and hold vendors accountable for contract scope delivery
- Continuously improve service quality while reducing costs
- Develop positive client relationships and provide conflict resolution
- Manage contract compliance and JLL Engineering compliance programs
- Prepare detailed operational budgets and generate regular and ad-hoc reports
Benefits
- general: 401(k) plan with matching company contributions
- general: Comprehensive Medical, Dental & Vision Care
- general: Paid parental leave at 100% of salary
- general: Paid Time Off and Company Holidays
- general: Early access to earned wages through Daily Pay
Tags & Categories
Answer 10 quick questions to check your fit for Operations Manager @ Jones Lang LaSalle.
Related Books and Jobs