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Senior Specialist - Payroll Operations

Jones Lang LaSalle

Senior Specialist - Payroll Operations

full-timePosted: Jan 23, 2026

Job Description

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com

What this job requires:

  • Hands-on experience managing US Payroll and related activities
  • Understanding of tax regulations, and compliance requirements
  • Analyse and resolve union-related payroll issues while ensuring compliance with contract provisions
  • High proficiency in Payroll processes with ability to resolve complex tier 2 queries
  • Handle errors/escalations from process partners, HRs and provide RCA plan to Lead
  • Review, Analyse, and Escalate complex queries to appropriate owners (inside or outside of HR)
  • Conduct root cause analysis for key issues, supported by CRM data, advising management of trends or patterns
  • Ownership of payroll deliverables and put it in action in absence of Leads
  • Review SOP’s and process-maps on a regular basis based on new inputs/changes/updates and work with content owners to ensure documents are up to date
  • Own Quality Check process on the Key/Critical HR transactions processed by team as defined in the Quality framework
  • Adherence to agreed KPIs, KRAs, SLAs and customer service standards
  • Managing stakeholder calls with the US process owners/partners on a regular basis and ensures required documentation
  • Ability to challenge the status quo and implement process improvements to enhance the end user and people partner experience.
  • Ensure Adherence to the timelines for all Payroll Activities
  • Co-ordination with Payroll vendors/local HR’s/Finance/Team for Payroll and managing payroll activities as per the defined calendar/timelines.
  • Manage process training/team trainings which includes new hire sessions, knowledge transfer sessions, process update sessions

What this job involves:

Payroll Administration:

  • Manage end-to-end payroll processes, including data entry, calculations, and deductions for multiple states.
  • Ensure adherence to federal, state, and local tax requirements.
  • Validate payroll data for accuracy, completeness, and compliance.
  • Collaborate with HR, Finance, and Legal teams to resolve any payroll-related issues or discrepancies.
  • Stay up to date with changing payroll laws and regulations.
  • Answers employee payroll inquiries in a fast and efficient timeframe

Data Analysis and Reporting:

  • Analyse payroll data to identify trends, discrepancies, and areas for improvement.
  • Generate required adhoc and standardized reports.
  • Conduct audits to validate the accuracy and integrity of payroll data.
  • Provide insights and recommendations to management based on data analysis.

Process Improvement:

  • Identify opportunities for streamlining payroll processes, improving efficiency, and enhancing data integrity.
  • Participate in system enhancements and upgrades, providing input on payroll system requirements.
  • Collaborate with cross-functional teams, such as HR, Finance, and Legal, to ensure accurate and timely payroll processing.

Qualifications:

  • Bachelor’s degree in accounting, Finance, or related field preferred.
  • Minimum of 5-6 years of experience in payroll processing, with a focus on multi-state payroll administration.
  • Sound understanding of federal, state, and local payroll tax regulations.
  • Proficiency in payroll software and systems specifically SAP GV ADP and Workday.
  • Excellent analytical skills with a high attention to detail.
  • Ability to maintain confidentiality of sensitive payroll information.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment with constant/tight deadlines.
  • Knowledge on MS Office Suite skills (Word, Excel, Outlook) with good command on Excel, PowerPoint, and Word.  
  • Certified Payroll Professional (CPP) certification is a plus.

What we can do for you:                                                                                             

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site –Hyderabad, TS

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Locations

  • Hyderabad, Telangana, India

Salary

Estimated Salary Rangemedium confidence

1,200,000 - 2,500,000 INR / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • US Payroll managementintermediate
  • Tax regulations and complianceintermediate
  • Union-related payroll issues resolutionintermediate
  • Complex payroll query resolutionintermediate
  • Root cause analysis (RCA)intermediate
  • Payroll software (SAP GV, ADP, Workday)intermediate
  • Data analysisintermediate
  • MS Office Suite (Excel, PowerPoint, Word)intermediate
  • Analytical skillsintermediate
  • Communication and interpersonal skillsintermediate
  • Process improvementintermediate

Required Qualifications

  • Bachelor’s degree in accounting, Finance, or related field preferred (experience)
  • Minimum of 5-6 years of experience in payroll processing, with a focus on multi-state payroll administration (experience)
  • Sound understanding of federal, state, and local payroll tax regulations (experience)
  • Proficiency in payroll software and systems specifically SAP GV ADP and Workday (experience)
  • Excellent analytical skills with a high attention to detail (experience)
  • Ability to maintain confidentiality of sensitive payroll information (experience)
  • Strong communication and interpersonal skills (experience)
  • Ability to work in a fast-paced environment with constant/tight deadlines (experience)
  • Knowledge on MS Office Suite skills (Word, Excel, Outlook) with good command on Excel, PowerPoint, and Word (experience)

Preferred Qualifications

  • Certified Payroll Professional (CPP) certification is a plus (experience)

Responsibilities

  • Hands-on experience managing US Payroll and related activities
  • Understanding of tax regulations, and compliance requirements
  • Analyse and resolve union-related payroll issues while ensuring compliance with contract provisions
  • High proficiency in Payroll processes with ability to resolve complex tier 2 queries
  • Handle errors/escalations from process partners, HRs and provide RCA plan to Lead
  • Review, Analyse, and Escalate complex queries to appropriate owners
  • Conduct root cause analysis for key issues, supported by CRM data, advising management of trends or patterns
  • Ownership of payroll deliverables and put it in action in absence of Leads
  • Review SOP’s and process-maps on a regular basis
  • Own Quality Check process on the Key/Critical HR transactions
  • Adherence to agreed KPIs, KRAs, SLAs and customer service standards
  • Managing stakeholder calls with the US process owners/partners
  • Ability to challenge the status quo and implement process improvements
  • Ensure Adherence to the timelines for all Payroll Activities
  • Co-ordination with Payroll vendors/local HR’s/Finance/Team for Payroll
  • Manage process training/team trainings
  • Manage end-to-end payroll processes, including data entry, calculations, and deductions for multiple states
  • Ensure adherence to federal, state, and local tax requirements
  • Validate payroll data for accuracy, completeness, and compliance
  • Collaborate with HR, Finance, and Legal teams to resolve any payroll-related issues or discrepancies
  • Stay up to date with changing payroll laws and regulations
  • Answers employee payroll inquiries in a fast and efficient timeframe
  • Analyse payroll data to identify trends, discrepancies, and areas for improvement
  • Generate required adhoc and standardized reports
  • Conduct audits to validate the accuracy and integrity of payroll data
  • Provide insights and recommendations to management based on data analysis
  • Identify opportunities for streamlining payroll processes
  • Participate in system enhancements and upgrades

Benefits

  • general: Dedicated Total Rewards Program
  • general: Competitive pay and benefits package
  • general: Entrepreneurial and inclusive work environment

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Jones Lang LaSalle logo

Senior Specialist - Payroll Operations

Jones Lang LaSalle

Senior Specialist - Payroll Operations

full-timePosted: Jan 23, 2026

Job Description

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com

What this job requires:

  • Hands-on experience managing US Payroll and related activities
  • Understanding of tax regulations, and compliance requirements
  • Analyse and resolve union-related payroll issues while ensuring compliance with contract provisions
  • High proficiency in Payroll processes with ability to resolve complex tier 2 queries
  • Handle errors/escalations from process partners, HRs and provide RCA plan to Lead
  • Review, Analyse, and Escalate complex queries to appropriate owners (inside or outside of HR)
  • Conduct root cause analysis for key issues, supported by CRM data, advising management of trends or patterns
  • Ownership of payroll deliverables and put it in action in absence of Leads
  • Review SOP’s and process-maps on a regular basis based on new inputs/changes/updates and work with content owners to ensure documents are up to date
  • Own Quality Check process on the Key/Critical HR transactions processed by team as defined in the Quality framework
  • Adherence to agreed KPIs, KRAs, SLAs and customer service standards
  • Managing stakeholder calls with the US process owners/partners on a regular basis and ensures required documentation
  • Ability to challenge the status quo and implement process improvements to enhance the end user and people partner experience.
  • Ensure Adherence to the timelines for all Payroll Activities
  • Co-ordination with Payroll vendors/local HR’s/Finance/Team for Payroll and managing payroll activities as per the defined calendar/timelines.
  • Manage process training/team trainings which includes new hire sessions, knowledge transfer sessions, process update sessions

What this job involves:

Payroll Administration:

  • Manage end-to-end payroll processes, including data entry, calculations, and deductions for multiple states.
  • Ensure adherence to federal, state, and local tax requirements.
  • Validate payroll data for accuracy, completeness, and compliance.
  • Collaborate with HR, Finance, and Legal teams to resolve any payroll-related issues or discrepancies.
  • Stay up to date with changing payroll laws and regulations.
  • Answers employee payroll inquiries in a fast and efficient timeframe

Data Analysis and Reporting:

  • Analyse payroll data to identify trends, discrepancies, and areas for improvement.
  • Generate required adhoc and standardized reports.
  • Conduct audits to validate the accuracy and integrity of payroll data.
  • Provide insights and recommendations to management based on data analysis.

Process Improvement:

  • Identify opportunities for streamlining payroll processes, improving efficiency, and enhancing data integrity.
  • Participate in system enhancements and upgrades, providing input on payroll system requirements.
  • Collaborate with cross-functional teams, such as HR, Finance, and Legal, to ensure accurate and timely payroll processing.

Qualifications:

  • Bachelor’s degree in accounting, Finance, or related field preferred.
  • Minimum of 5-6 years of experience in payroll processing, with a focus on multi-state payroll administration.
  • Sound understanding of federal, state, and local payroll tax regulations.
  • Proficiency in payroll software and systems specifically SAP GV ADP and Workday.
  • Excellent analytical skills with a high attention to detail.
  • Ability to maintain confidentiality of sensitive payroll information.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment with constant/tight deadlines.
  • Knowledge on MS Office Suite skills (Word, Excel, Outlook) with good command on Excel, PowerPoint, and Word.  
  • Certified Payroll Professional (CPP) certification is a plus.

What we can do for you:                                                                                             

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site –Hyderabad, TS

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Locations

  • Hyderabad, Telangana, India

Salary

Estimated Salary Rangemedium confidence

1,200,000 - 2,500,000 INR / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • US Payroll managementintermediate
  • Tax regulations and complianceintermediate
  • Union-related payroll issues resolutionintermediate
  • Complex payroll query resolutionintermediate
  • Root cause analysis (RCA)intermediate
  • Payroll software (SAP GV, ADP, Workday)intermediate
  • Data analysisintermediate
  • MS Office Suite (Excel, PowerPoint, Word)intermediate
  • Analytical skillsintermediate
  • Communication and interpersonal skillsintermediate
  • Process improvementintermediate

Required Qualifications

  • Bachelor’s degree in accounting, Finance, or related field preferred (experience)
  • Minimum of 5-6 years of experience in payroll processing, with a focus on multi-state payroll administration (experience)
  • Sound understanding of federal, state, and local payroll tax regulations (experience)
  • Proficiency in payroll software and systems specifically SAP GV ADP and Workday (experience)
  • Excellent analytical skills with a high attention to detail (experience)
  • Ability to maintain confidentiality of sensitive payroll information (experience)
  • Strong communication and interpersonal skills (experience)
  • Ability to work in a fast-paced environment with constant/tight deadlines (experience)
  • Knowledge on MS Office Suite skills (Word, Excel, Outlook) with good command on Excel, PowerPoint, and Word (experience)

Preferred Qualifications

  • Certified Payroll Professional (CPP) certification is a plus (experience)

Responsibilities

  • Hands-on experience managing US Payroll and related activities
  • Understanding of tax regulations, and compliance requirements
  • Analyse and resolve union-related payroll issues while ensuring compliance with contract provisions
  • High proficiency in Payroll processes with ability to resolve complex tier 2 queries
  • Handle errors/escalations from process partners, HRs and provide RCA plan to Lead
  • Review, Analyse, and Escalate complex queries to appropriate owners
  • Conduct root cause analysis for key issues, supported by CRM data, advising management of trends or patterns
  • Ownership of payroll deliverables and put it in action in absence of Leads
  • Review SOP’s and process-maps on a regular basis
  • Own Quality Check process on the Key/Critical HR transactions
  • Adherence to agreed KPIs, KRAs, SLAs and customer service standards
  • Managing stakeholder calls with the US process owners/partners
  • Ability to challenge the status quo and implement process improvements
  • Ensure Adherence to the timelines for all Payroll Activities
  • Co-ordination with Payroll vendors/local HR’s/Finance/Team for Payroll
  • Manage process training/team trainings
  • Manage end-to-end payroll processes, including data entry, calculations, and deductions for multiple states
  • Ensure adherence to federal, state, and local tax requirements
  • Validate payroll data for accuracy, completeness, and compliance
  • Collaborate with HR, Finance, and Legal teams to resolve any payroll-related issues or discrepancies
  • Stay up to date with changing payroll laws and regulations
  • Answers employee payroll inquiries in a fast and efficient timeframe
  • Analyse payroll data to identify trends, discrepancies, and areas for improvement
  • Generate required adhoc and standardized reports
  • Conduct audits to validate the accuracy and integrity of payroll data
  • Provide insights and recommendations to management based on data analysis
  • Identify opportunities for streamlining payroll processes
  • Participate in system enhancements and upgrades

Benefits

  • general: Dedicated Total Rewards Program
  • general: Competitive pay and benefits package
  • general: Entrepreneurial and inclusive work environment

Target Your Resume for "Senior Specialist - Payroll Operations" , Jones Lang LaSalle

Get personalized recommendations to optimize your resume specifically for Senior Specialist - Payroll Operations. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Senior Specialist - Payroll Operations" , Jones Lang LaSalle

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

REQ474267jllcareers

Answer 10 quick questions to check your fit for Senior Specialist - Payroll Operations @ Jones Lang LaSalle.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.