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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Workplace Change Management Lead , for workplace change management, and business unit engagement to support regional workplace programs and major projects, to support employee transition into new space and workplace environments.  This role will need to influence and manage strong relationships and participation with senior management and throughout the organization to effectively support change in pursuit of strategic goals and objectives.

• Workplace Change Manager, leading the CPG workplace experience change management function in region, to support CPG long-term strategic objectives. Define the change vision and goals, develop the strategy, the multigenerational roadmap, coordinate with BAU/ routine and project comms, proactively address communications, and prioritize team efforts across Workplace and CPG functions.

• Partner effectively with regional Workplace Strategy, Design, Planning and Experience roles, as well as with partners across CPG including but not limited to; Construction project management, property management, move management, technology, real estate planning, business unit relationship managers, and amenities operations.

• Will support employee research engagement on all major programs/ projects, and data analysis to recommend future solutions that continually improve our workplace program. Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational.  Drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management

• This position is highly integrated within the client team, working within a highly matrixed team, to deliver a complex set of projects.

Key Responsibilities: 

• Develop and execute global workplace change management strategies and plans, including assessments to measure stakeholder, organization, and user change readiness and adoption metrics and goals

• Oversee major change management program implementation in key locations, including support of project and move communications, for new and existing workplace transformation initiatives.

        

• Collaborate with partner organizations (tech, AV) to deliver cohesive communications and delivery before, during, and after the change.

        

• Facilitate business unit engagement and coordination, serving as a coach for senior leaders in helping them fulfill the role of change leader.

        

• Implement feedback-to-action loops for greater transparency across the corporate property organization.

        

• Provide ongoing neighborhood health change management support.

        

• Drive curation of digital content for workplace success initiatives

        

• Monitor implementation timelines and activities, escalating risk and resistance and preparing risk mitigation tactics

Qualifications: 

• 10+ years of change management business execution, implementation, or strategic planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Bachelor's degree required; MBA, advanced degree, or relevant certifications preferred. Experience with workplace strategy, design and planning. Change management programs e.g. ADKAR are advantageous.

        

• Proven track record of influencing and managing relationships at the senior executive level

        

• Experience with program implementation and project management for large-scale, multi-phased workplace change initiatives

        

• Strong collaboration skills and ability to manage complex, cross-functional, stakeholder alignment (real estate, IT, corporate comms, Brand, etc..) and issue resolution using executive influence skills

        

• Entrepreneurial mindset with excellent time management and prioritization abilities.

        

• Outstanding presentation (concise, informative, timely), facilitation, and communication skills (both written and verbal).

        

• Experience leading workplace strategies and business unit engagements to drive solutions to implement on major programs.       

• Experience coordinating across complex multi-functional teams, managing competing priorities with diverse stakeholders.

Key Competencies: 

• Executive presence: Ability to command respect and build credibility with senior stakeholders. 

• Strategic thinking: Capacity to develop innovative solutions for complex business challenges.       

• Data-driven decision making: Proficiency in analyzing complex datasets, deriving actionable insights, and using data to inform strategy and drive results. 

  ·       Adaptability: Flexibility to work in a dynamic environment and adjust to changing client needs.      

• Leadership: Ability to guide teams, mentor colleagues, and drive projects to successful completion. 

• Business acumen: Strong understanding of workplace

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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