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Here's what we have to offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Sign-On Bonus or Relocation Assistance Available for Qualified Candidates
• Comprehensive benefits package, including pension, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.

What you will do

• We are looking for an experienced Fire Alarm Technician to primarily support service work, with additional responsibilities in inspections and installations as needed. This role covers the Victoria to Comox region and requires travel to job sites within the area. The ideal candidate is a self-starter, flexible, detail-oriented, and dedicated to delivering high-quality service to our customers.

How you will do it

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.  
• Responsible to contact customer representative and ascertain equipment/systems problems.  
• Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.  
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment. 
• Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.  
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.  
• Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction. 
• Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.  
• Obtain customer signature upon completed service call assignment.  
• Participate in a scheduled On-call rotation. 
• Help to train or mentor others on the service team.  
• Perform other duties as assigned. 

What we look for:

• 3+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, 
• Valid CFAA or ASTTBC Fire Alarm Certificate is an asset.
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals. 
• Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices. 
• High School Diploma or equivalent 
• Ability to follow verbal and written instructions. 
• Capable of performing physical labour to include carrying and moving equipment and tools up to 50-70 lbs. 
• Must be eligible to obtain Reliability Clearance.
• Valid Class 5 Driver's License with a clean driving record.

HIRING HOURLY RANGE: $35-$45 (Final hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

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