What you will do 

Under general supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on site, customer interface. Mentors mechanical technicians on building automation activities. Properly completes required project and service documentation.  

How you will do it 

·                  Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software. 

·                  Communicates with customer upon arrival and before leaving the work site.  

·                  Ensures high levels of customer satisfaction.  

·                  Meets regularly with customer to become familiar with operating problems.  

·                  Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement.  

·                  Promotes the sale of add-on work. 

·                  Manages assigned work to meet professional execution of time and customer satisfaction.  

·                  Reports problems or changes to management immediately.  

·                  Interfaces with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities as required in an ethical and professional manner. 

·                  Adheres to all Johnson Controls and customer safety standards.  

·                  Provides safety awareness on worksites 

·                  May provide training to customers on electronic control systems operations. 

·                  Delivers manuals and documentation to the customer for training needs as required. 

·                  Mentors and trains mechanical workforce on building automation systems.  

·                  Provides support to the mechanical staff on non-complex, non-critical equipment 

·                  Compiles job documentation, such as certificate of completion, customer training forms, training certificates and punch lists 

·                  Conducts extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in company's product lines.  

·                  Completes certifications as required by the company.  

·                  Other duties related to the commissioning and servicing of building controls and facilities management systems as assigned.  
 

What we look for 

Required:   

·                  Vocational School four-year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field.   

·                  Three years of industry experience or five years of experience in servicing electronic and or mechanical systems in HVAC  

·                  Generally required knowledge includes HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques 

·                  Effective interpersonal skills to represent Johnson Controls to customers and other outside contacts in an ethical and professional manner   

·                  Ability to explain technical information to technical and non-technical people  

·                  Leadership skills to support the activities of mechanics working on non-complex, non-critical building automation equipment on a job site 

·                  PC experience required and the ability to program HVAC related software 

HIRING SALARY RANGE: $21.63-$26.92 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.