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Service Now Jr Admin

Johnson Controls

Service Now Jr Admin

full-timePosted: Jan 27, 2026

Job Description

ServiceNow Junior Administrator

About the Role

We need a ServiceNow Junior Administrator to support daily platform operations. This role suits someone with basic ServiceNow knowledge who enjoys troubleshooting and wants to grow into a more technical position. You’ll work with senior admins and developers to keep the platform stable and organized.

Key Responsibilities

  • Manage routine admin tasks: user accounts, roles, groups, and access.
  • Configure basic forms, fields, lists, and simple UI updates in ITSM or HAM/SAM.
  • Help maintain data quality and clean up outdated records.
  • Investigate user issues and escalate when needed.
  • Support small enhancements like catalog updates, notifications, and simple workflows.
  • Assist with upgrades, testing, and general maintenance.
  • Keep documentation updated.
  • Follow platform standards and best practices.

Skills & Qualifications

  • 2–4 years of ServiceNow operations or admin experience.
  • Bachelor’s degree in IT or related field (or equivalent experience).
  • Basic understanding of ITSM and CMDB.
  • Knowledge of tables, forms, roles, and access controls.
  • Willingness to learn and ask questions.
  • Strong attention to detail and process discipline.
  • Good communication skills with technical and non‑technical users.
  • Helpful: experience in IT support or system administration.

Nice to Have

  • Experience with catalog items, notifications, or UI policies.
  • Basic JavaScript or interest in scripting.
  • Familiarity with Flow Designer.
  • ServiceNow CSA certification or plans to pursue it.
  • Understanding of ITIL basics.

Locations

  • Pune-Maharashtra-India, India

Salary

Estimated Salary Rangemedium confidence

4,000,000 - 8,000,000 INR / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • ServiceNow administrationintermediate
  • ITSMintermediate
  • CMDBintermediate
  • Tables, forms, roles, and access controlsintermediate
  • User account managementintermediate
  • Data quality maintenanceintermediate
  • Troubleshootingintermediate
  • UI configurationintermediate

Required Qualifications

  • 2–4 years of ServiceNow operations or admin experience. (experience)
  • Bachelor’s degree in IT or related field (or equivalent experience). (experience)
  • Basic understanding of ITSM and CMDB. (experience)
  • Knowledge of tables, forms, roles, and access controls. (experience)
  • Willingness to learn and ask questions. (experience)
  • Strong attention to detail and process discipline. (experience)
  • Good communication skills with technical and non‑technical users. (experience)
  • Helpful: experience in IT support or system administration. (experience)

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Johnson Controls logo

Service Now Jr Admin

Johnson Controls

Service Now Jr Admin

full-timePosted: Jan 27, 2026

Job Description

ServiceNow Junior Administrator

About the Role

We need a ServiceNow Junior Administrator to support daily platform operations. This role suits someone with basic ServiceNow knowledge who enjoys troubleshooting and wants to grow into a more technical position. You’ll work with senior admins and developers to keep the platform stable and organized.

Key Responsibilities

  • Manage routine admin tasks: user accounts, roles, groups, and access.
  • Configure basic forms, fields, lists, and simple UI updates in ITSM or HAM/SAM.
  • Help maintain data quality and clean up outdated records.
  • Investigate user issues and escalate when needed.
  • Support small enhancements like catalog updates, notifications, and simple workflows.
  • Assist with upgrades, testing, and general maintenance.
  • Keep documentation updated.
  • Follow platform standards and best practices.

Skills & Qualifications

  • 2–4 years of ServiceNow operations or admin experience.
  • Bachelor’s degree in IT or related field (or equivalent experience).
  • Basic understanding of ITSM and CMDB.
  • Knowledge of tables, forms, roles, and access controls.
  • Willingness to learn and ask questions.
  • Strong attention to detail and process discipline.
  • Good communication skills with technical and non‑technical users.
  • Helpful: experience in IT support or system administration.

Nice to Have

  • Experience with catalog items, notifications, or UI policies.
  • Basic JavaScript or interest in scripting.
  • Familiarity with Flow Designer.
  • ServiceNow CSA certification or plans to pursue it.
  • Understanding of ITIL basics.

Locations

  • Pune-Maharashtra-India, India

Salary

Estimated Salary Rangemedium confidence

4,000,000 - 8,000,000 INR / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • ServiceNow administrationintermediate
  • ITSMintermediate
  • CMDBintermediate
  • Tables, forms, roles, and access controlsintermediate
  • User account managementintermediate
  • Data quality maintenanceintermediate
  • Troubleshootingintermediate
  • UI configurationintermediate

Required Qualifications

  • 2–4 years of ServiceNow operations or admin experience. (experience)
  • Bachelor’s degree in IT or related field (or equivalent experience). (experience)
  • Basic understanding of ITSM and CMDB. (experience)
  • Knowledge of tables, forms, roles, and access controls. (experience)
  • Willingness to learn and ask questions. (experience)
  • Strong attention to detail and process discipline. (experience)
  • Good communication skills with technical and non‑technical users. (experience)
  • Helpful: experience in IT support or system administration. (experience)

Target Your Resume for "Service Now Jr Admin" , Johnson Controls

Get personalized recommendations to optimize your resume specifically for Service Now Jr Admin. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Service Now Jr Admin" , Johnson Controls

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

WD30259576

Answer 10 quick questions to check your fit for Service Now Jr Admin @ Johnson Controls.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.