Agility Lead -Trust & Security Authentication Product - Bengaluru

Location: Bengaluru, Karnataka, India

Job Family: Agility

About the Role

At JP Morgan Chase, we are at the forefront of innovation in financial services, and our Trust & Security Authentication Product team plays a critical role in safeguarding customer data and enabling secure digital banking experiences worldwide. As an Agility Lead in Bengaluru, you will be instrumental in fostering a high-performing Agile environment for teams developing cutting-edge authentication solutions. This role involves guiding cross-functional teams through the complexities of secure product delivery, ensuring alignment with the firm's rigorous compliance standards and driving efficiency in a dynamic, global organization. Your expertise will help transform how we collaborate to build resilient systems that protect against evolving cyber threats while supporting seamless user experiences in retail and commercial banking. In this position, you will lead Agile practices tailored to the unique demands of the financial services industry, where precision, security, and speed are paramount. You will facilitate daily ceremonies, coach team members on best practices, and remove blockers to accelerate delivery of authentication features like multi-factor authentication and identity verification. Collaborating closely with product managers, engineers, and security experts, you will champion continuous improvement initiatives that integrate Agile with DevSecOps pipelines, ensuring our solutions meet regulatory requirements such as PCI-DSS and enhance JP Morgan Chase's reputation as a trusted financial leader. Joining JP Morgan Chase means becoming part of a collaborative culture that values innovation and professional growth. Based in our state-of-the-art Bengaluru office, you will have opportunities to influence global projects and advance your career in a supportive environment equipped with top-tier resources. If you are passionate about Agile transformation in high-stakes settings and eager to contribute to secure financial ecosystems, this role offers a platform to make a meaningful impact.

Key Responsibilities

• Facilitate Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and reviews for Trust & Security Authentication teams
• Coach and mentor team members on Agile principles to enhance collaboration and productivity
• Drive the adoption of innovative Agile practices to deliver high-performance authentication solutions
• Collaborate with product owners, engineers, and stakeholders to prioritize features and remove impediments
• Monitor team velocity and metrics to ensure alignment with project goals in a fast-paced financial environment
• Promote a culture of continuous improvement and risk-aware decision-making in security-focused products
• Integrate Agile methodologies with compliance requirements for secure banking authentication systems
• Support scaling Agile across multiple teams within JP Morgan Chase's Trust & Security division
• Identify and implement tools to streamline workflows, such as Jira or Azure DevOps
• Contribute to strategic planning for authentication product roadmaps

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 5+ years of experience in Agile methodologies, including Scrum and Kanban
• Proven track record as an Agile Coach or Scrum Master in technology or financial services environments
• Strong understanding of software development lifecycle and product management in secure authentication systems
• Experience leading cross-functional teams in high-stakes, regulated industries like banking
• Certification in Agile practices such as Certified ScrumMaster (CSM) or SAFe Agilist
• Excellent communication and stakeholder management skills

Preferred Qualifications

• Master's degree in a relevant field or MBA
• Experience in cybersecurity or authentication products within financial institutions
• Knowledge of regulatory compliance standards such as GDPR, PCI-DSS, or SOX
• Prior work at a global financial services firm like JP Morgan Chase
• Familiarity with DevOps practices and tools in cloud environments

Required Skills

• Agile coaching and facilitation
• Scrum and Kanban expertise
• Stakeholder management
• Team leadership and motivation
• Risk assessment in security contexts
• Product backlog grooming
• Metrics analysis and reporting
• Conflict resolution
• Knowledge of authentication technologies (e.g., OAuth, biometrics)
• Familiarity with financial regulations
• Jira or similar Agile tools
• DevOps integration
• Change management
• Cross-functional collaboration
• Problem-solving in high-pressure environments

Benefits

• Competitive base salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities with tuition reimbursement and certifications
• Employee stock purchase plan and financial wellness programs
• Flexible work arrangements including hybrid options in Bengaluru
• Access to on-site fitness centers and wellness initiatives

JP Morgan Chase is an equal opportunity employer.