AI Project Manager- HR

Location: Columbus, OH, United States

Job Family: Program & Project Management

About the Role

At JP Morgan Chase, we are at the forefront of leveraging artificial intelligence to transform human resources, driving innovation in talent acquisition, employee engagement, and workforce planning within the dynamic financial services industry. As an AI Project Manager in our HR AI & Research team, you will play a pivotal role in managing high-impact AI programs that enhance our ability to attract, develop, and retain top talent. Based in Columbus, OH, this position offers the opportunity to work on cutting-edge initiatives that align with our commitment to responsible AI and ethical data use, ensuring our HR strategies support the firm's global operations and regulatory compliance. In this role, you will lead cross-functional teams comprising HR professionals, data scientists, and technology experts to deliver AI solutions tailored to financial services challenges, such as predictive analytics for employee turnover and AI-powered diversity hiring tools. You will define project roadmaps, mitigate risks associated with data security in a highly regulated environment, and collaborate with senior stakeholders to integrate AI seamlessly into our HR ecosystem. Your expertise in agile project management will be crucial for scaling pilots into enterprise-wide deployments, all while adhering to JP Morgan Chase's rigorous standards for innovation and governance. We seek a proactive leader passionate about the intersection of AI and human capital, with a deep understanding of how these technologies can foster inclusive workplaces in banking. This position not only offers professional growth through exposure to advanced AI research but also the chance to contribute to JP Morgan Chase's legacy as a leader in financial services transformation. Join us to shape the future of HR through intelligent, data-driven decision-making.

Key Responsibilities

• Lead the end-to-end management of AI projects within the HR AI & Research team, ensuring alignment with JP Morgan Chase's strategic goals in talent management and employee experience
• Collaborate with HR stakeholders, data scientists, and IT teams to define project scopes, timelines, and deliverables for AI-driven initiatives such as automated resume screening and predictive workforce analytics
• Oversee risk assessment and mitigation for AI projects, ensuring compliance with financial industry standards and JP Morgan's internal governance frameworks
• Facilitate agile ceremonies, track project progress using KPIs, and report status to senior leadership on AI program outcomes
• Drive the adoption of AI tools in HR processes, including integration with existing systems to enhance efficiency in recruitment, performance management, and diversity initiatives
• Manage budgets, resources, and vendor relationships for AI projects, optimizing costs while delivering high-impact results
• Conduct post-project evaluations to capture lessons learned and recommend improvements for future AI endeavors in HR
• Promote a culture of innovation by identifying emerging AI trends relevant to financial services HR and proposing pilot programs
• Ensure all AI projects adhere to ethical guidelines, data privacy laws, and JP Morgan's commitment to unbiased AI applications
• Support the development of AI research agendas within HR, contributing to thought leadership in the intersection of AI and human capital management

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field; Master's degree preferred
• Minimum of 5 years of experience in project management, with at least 2 years focused on AI or technology initiatives in a corporate environment
• Proven track record of managing cross-functional teams in the financial services industry, particularly in HR or talent management projects
• Strong understanding of AI technologies such as machine learning, natural language processing, and predictive analytics, with application to HR functions like talent acquisition and employee engagement
• Experience with agile methodologies and project management tools like Jira, Microsoft Project, or Asana
• PMP, Agile, or similar certification required
• Ability to handle sensitive HR data in compliance with financial regulations such as GDPR and CCPA

Preferred Qualifications

• Experience in the banking or financial services sector, ideally with exposure to HR transformation projects at large institutions
• Knowledge of AI ethics and bias mitigation in HR applications, aligned with JP Morgan Chase's responsible AI principles
• Prior work with HR systems like Workday, SAP SuccessFactors, or Oracle HCM integrated with AI tools
• MBA or advanced certification in AI/ML from a recognized institution
• Demonstrated success in scaling AI pilots to enterprise-wide implementations

Required Skills

• Project management expertise in AI implementations
• Knowledge of AI/ML technologies and their HR applications
• Agile and Scrum methodologies
• Stakeholder management and communication
• Risk assessment and compliance in financial services
• Data privacy and ethics in AI
• Budgeting and resource allocation
• Cross-functional team leadership
• Problem-solving and critical thinking
• Familiarity with HR tech stacks (e.g., Workday, AI integrations)
• Analytical skills for KPI tracking and reporting
• Adaptability to fast-paced environments
• Vendor management and contract negotiation
• Innovation and trend analysis in AI
• Strong presentation and reporting skills

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and access to internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at JP Morgan Chase facilities
• Flexible work arrangements, including hybrid options in Columbus, OH

JP Morgan Chase is an equal opportunity employer.