Analyst, Employee Data Operations

Location: Bengaluru, Karnataka, India

Job Family: HR Servicing Support

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and excellence in every aspect of our operations, including human resources. The Analyst, Employee Data Operations role in our Bengaluru office is pivotal in supporting the HR Servicing Support category. This position involves managing employee records with precision, ensuring data accuracy across our vast workforce, and facilitating seamless human resources operations that align with our financial industry's rigorous standards. As part of a dynamic team in one of India's key financial hubs, you will contribute to maintaining the integrity of employee data that powers our global banking, investment, and asset management services. In this role, you will handle the end-to-end management of employee data, from onboarding new hires in our investment banking divisions to updating records for promotions within our corporate functions. You will collaborate closely with HR partners, IT specialists, and compliance teams to audit data, generate insightful reports, and resolve any inaccuracies that could impact payroll, benefits, or regulatory reporting. Your work will directly support JP Morgan Chase's dedication to data-driven decision-making, ensuring that our 250,000+ employees worldwide have reliable information at their fingertips. This is an opportunity to grow within a firm renowned for its employee-centric culture and cutting-edge technology in financial services. We seek individuals who thrive in a high-stakes environment where accuracy is paramount and innovation drives efficiency. By joining JP Morgan Chase in Bengaluru, you will not only manage critical HR data but also play a role in fostering a diverse and inclusive workplace that underpins our success in serving clients across markets. This position offers exposure to global HR practices tailored to the financial sector, with ample opportunities for professional development and career progression in a supportive, collaborative setting.

Key Responsibilities

• Maintain and update employee records in HR systems to ensure data accuracy and completeness
• Process employee lifecycle events including onboarding, transfers, promotions, and terminations
• Conduct regular audits of employee data to identify and resolve discrepancies
• Support HR teams with data reporting and analytics for workforce planning in the financial services division
• Ensure compliance with data privacy laws and JP Morgan Chase's internal policies
• Collaborate with IT and finance teams to integrate employee data with payroll and benefits systems
• Handle confidential employee information with utmost discretion and security
• Assist in resolving data-related queries from employees and managers
• Contribute to process improvements for efficient HR operations in a global banking environment

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 1-3 years of experience in HR operations, data management, or employee records handling
• Proficiency in HR information systems such as Workday or SAP SuccessFactors
• Strong understanding of data privacy regulations like GDPR and local Indian data protection laws
• Excellent attention to detail and accuracy in handling sensitive employee information
• Ability to work in a fast-paced environment within the financial services sector

Preferred Qualifications

• Experience in a multinational financial institution like JP Morgan Chase
• Knowledge of financial industry compliance standards for employee data
• Certification in HR data management or related fields (e.g., SHRM-CP)
• Familiarity with automation tools for HR data processing

Required Skills

• Proficiency in Microsoft Excel and data analysis tools
• Knowledge of HRIS platforms like Workday
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Attention to detail and problem-solving mindset
• Understanding of data privacy and compliance in finance
• Analytical skills for auditing and reporting
• Team collaboration in a multicultural environment
• Adaptability to changing HR policies and technologies
• Basic SQL or database querying skills
• Customer service orientation for employee support
• Proficiency in English; knowledge of Hindi or other regional languages a plus
• Experience with automation scripting (e.g., VBA)

Benefits

• Competitive base salary and performance-based bonuses
• Comprehensive health insurance coverage for employees and dependents
• Retirement savings plan with company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development programs and tuition reimbursement
• Employee wellness initiatives and gym memberships
• Flexible work arrangements and hybrid work options in Bengaluru
• Access to JP Morgan Chase's global mobility and career advancement opportunities

JP Morgan Chase is an equal opportunity employer.