Analytics Advisor ED

Location: New York, NY, United States

Job Family: Workforce Analytics

About the Role

At JPMorgan Chase, we are at the forefront of financial services innovation, and our Human Resources team plays a pivotal role in building a world-class workforce, especially within our dynamic Technology organization. As an Analytics Advisor at the Executive Director level in Workforce Analytics, you will be the principal analytics partner to the Head of HR for Technology, based in our New York, NY office. In this strategic role, you will leverage advanced analytics to drive talent strategies that support our mission to deliver cutting-edge solutions in banking, investment, and asset management. Your work will directly influence key decisions on hiring, development, and retention, ensuring our technology teams remain agile and competitive in a rapidly evolving industry. Key to your success will be designing sophisticated workforce models that predict talent demands, identify skill shortages, and optimize diversity initiatives amid the regulatory complexities of financial services. You will collaborate closely with senior leaders across HR, Technology, and Business units, using tools like SQL, Python, and Tableau to transform raw data into actionable insights on metrics such as employee turnover, engagement, and performance. At JPMorgan Chase, compliance is paramount; you will ensure all analytics adhere to strict data governance and privacy standards, safeguarding sensitive information in line with our commitment to ethical practices and risk management. This position offers the opportunity to lead high-impact projects that shape the future of HR at one of the world's largest financial institutions. You will mentor emerging talent, innovate with AI-driven analytics, and contribute to firm-wide strategies that enhance operational excellence. If you thrive in a fast-paced environment where data drives transformation, join us to make a meaningful difference in powering the progress of global finance.

Key Responsibilities

• Serve as the primary analytics partner to the Head of HR for Technology, providing data-driven insights to inform strategic decisions on talent acquisition, development, and retention
• Develop and maintain advanced workforce models to forecast talent needs, identify skill gaps, and support succession planning within JPMorgan Chase's technology organization
• Analyze HR metrics including employee engagement, diversity & inclusion, and performance trends to drive initiatives that enhance organizational health in a competitive financial services landscape
• Collaborate with technology and business leaders to integrate analytics into HR processes, leveraging tools like predictive modeling for risk assessment in talent management
• Lead the design and execution of analytics projects, utilizing big data platforms to uncover insights on attrition drivers and productivity in high-pressure banking environments
• Ensure all analytics practices comply with regulatory requirements and JPMorgan Chase's data governance standards, mitigating risks in sensitive financial data handling
• Present findings and recommendations to executive stakeholders, influencing HR strategy aligned with firm-wide goals in innovation and risk management
• Mentor junior analytics team members and foster a culture of data literacy across HR functions in the technology sector
• Monitor industry benchmarks in financial services to recommend best practices for workforce analytics at JPMorgan Chase
• Innovate with emerging technologies like AI and machine learning to enhance HR decision-making and operational efficiency

Required Qualifications

• Bachelor's degree in Statistics, Data Science, Business Analytics, or a related field; Master's degree preferred
• 10+ years of experience in HR analytics, workforce planning, or data-driven HR strategy within the financial services industry
• Proven track record of partnering with senior executives to deliver actionable insights on talent management and organizational effectiveness
• Advanced proficiency in statistical modeling and predictive analytics applied to HR metrics such as attrition, diversity, and performance
• Experience with large-scale data environments in a regulated industry like banking, ensuring compliance with data privacy standards (e.g., GDPR, CCPA)
• Demonstrated ability to lead cross-functional analytics projects in a fast-paced, high-stakes environment
• Strong communication skills to translate complex data into strategic recommendations for C-suite leaders

Preferred Qualifications

• PhD in a quantitative field or MBA with a focus on analytics
• Prior experience at a major financial institution, such as JPMorgan Chase or similar, in HR or technology divisions
• Certification in HR analytics (e.g., from SHRM or People Analytics professional bodies)
• Familiarity with agile methodologies and AI-driven HR tools in workforce optimization
• Experience in global HR analytics, managing diverse, international teams in a multinational bank

Required Skills

• Advanced SQL and Python/R for data querying and analysis
• Expertise in data visualization tools like Tableau or Power BI
• Statistical analysis and machine learning techniques (e.g., regression, clustering)
• HR domain knowledge in talent analytics and workforce planning
• Strong project management and stakeholder engagement skills
• Proficiency in big data technologies (e.g., Hadoop, Spark) for large datasets
• Financial modeling and risk assessment in a banking context
• Excellent verbal and written communication for executive presentations
• Problem-solving and critical thinking in complex, ambiguous scenarios
• Agile and scrum methodologies for analytics project delivery
• Data privacy and compliance knowledge (e.g., SOX, data ethics)
• Leadership and team collaboration in cross-functional settings
• Familiarity with AI/ML applications in HR (e.g., predictive hiring)
• Business acumen in financial services and technology sectors
• Attention to detail and accuracy in high-stakes reporting

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JPMorgan Chase's learning programs and tuition reimbursement
• Employee stock purchase plan and other financial wellness benefits
• Wellness programs including gym memberships and mental health support
• Flexible work arrangements and hybrid options in New York, NY

JP Morgan Chase is an equal opportunity employer.