APAC Business Resiliency - Executive Director

Location: Singapore, Singapore

Job Family: Business Resiliency

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong presence in the Asia-Pacific (APAC) region, delivering innovative solutions in investment banking, asset management, and consumer financial services. The APAC Business Resiliency - Executive Director role is pivotal in safeguarding our operations against disruptions, ensuring we maintain trust and continuity for our clients across Singapore and beyond. Reporting to the Head of APAC Resiliency, you will drive the firm's operational resiliency agenda, focusing on proactive risk management, regulatory adherence, and strategic enhancements to support JP Morgan Chase's commitment to resilient financial ecosystems in a volatile global landscape. In this executive position, you will lead a team of resiliency professionals to identify vulnerabilities in our APAC operations, from trading floors in Hong Kong to technology hubs in Singapore. Your responsibilities will include developing robust business continuity frameworks that align with stringent regulations like those from the Monetary Authority of Singapore (MAS) and the Hong Kong Monetary Authority (HKMA), while integrating emerging risks such as cyber threats and climate-related disruptions. You will collaborate with business leaders, risk officers, and technology teams to embed resiliency into every facet of our operations, conducting rigorous testing and simulations to fortify our defenses and ensure seamless recovery in the event of crises. This role offers a unique opportunity to shape the future of resiliency at one of the world's most admired financial institutions. With JP Morgan Chase's unparalleled resources and global network, you will influence high-impact initiatives that protect billions in assets and serve millions of clients. If you thrive in a fast-paced environment where strategic foresight meets actionable execution, join us in building a more resilient APAC financial services landscape.

Key Responsibilities

• Lead the development and execution of the APAC Business Resiliency strategy to enhance operational resilience across JP Morgan Chase's regional operations
• Oversee the identification, assessment, and mitigation of resiliency risks in business units, ensuring alignment with firm-wide risk management policies
• Collaborate with senior stakeholders to integrate resiliency into strategic planning and support regulatory compliance in APAC jurisdictions
• Drive the design and implementation of business continuity plans, crisis response protocols, and recovery strategies for critical financial services
• Conduct regular resiliency testing, including scenario-based simulations and stress tests, to evaluate and improve preparedness
• Provide expert guidance on emerging risks such as cyber threats, geopolitical disruptions, and supply chain vulnerabilities in the APAC region
• Foster a culture of resiliency through training programs, awareness initiatives, and cross-functional partnerships within JP Morgan Chase
• Monitor and report on key resiliency metrics to executive leadership and regulatory bodies, ensuring transparency and accountability
• Support M&A activities and new market entries by assessing and enhancing resiliency frameworks
• Stay abreast of industry best practices and regulatory changes to continuously evolve the APAC resiliency program

Required Qualifications

• Bachelor's degree in Business Administration, Finance, Risk Management, or a related field
• Minimum of 10 years of experience in operational resiliency, business continuity, or risk management within the financial services industry
• Proven track record in leading resiliency programs in a regional or global financial institution
• Strong understanding of regulatory requirements for operational resilience in APAC, including those from MAS, HKMA, and other relevant bodies
• Experience in crisis management and incident response in a high-stakes financial environment
• Ability to collaborate with cross-functional teams across multiple countries in the APAC region
• Fluency in English; proficiency in Mandarin or another APAC language is advantageous

Preferred Qualifications

• Advanced degree (MBA or Master's in Risk Management) from a recognized institution
• Certification in Business Continuity Management (e.g., CBCP) or Operational Risk (e.g., CRMP)
• Prior experience at a senior level in a global bank like JP Morgan Chase
• Knowledge of APAC-specific geopolitical and economic risks impacting financial operations
• Demonstrated leadership in implementing resiliency frameworks compliant with Basel III and other international standards

Required Skills

• Expertise in operational risk management and business continuity planning
• Strong analytical skills for risk assessment and scenario modeling
• Proficiency in regulatory compliance frameworks for APAC financial markets
• Excellent leadership and team management abilities
• Strategic thinking and problem-solving in complex, high-pressure environments
• Advanced communication skills for stakeholder engagement and reporting
• Knowledge of cybersecurity and IT disaster recovery in banking systems
• Project management expertise using methodologies like Agile or PRINCE2
• Cultural sensitivity and adaptability to diverse APAC business environments
• Data analysis skills with tools like Excel, Tableau, or risk management software
• Crisis management and decision-making under uncertainty
• Negotiation and influence skills for cross-border collaborations
• Familiarity with financial services technologies and fintech innovations
• Attention to detail in policy development and audit processes
• Resilience and stress tolerance in dynamic regulatory landscapes

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training and tuition reimbursement programs
• Employee wellness programs including gym memberships and mental health support
• Global mobility support for career advancement within JP Morgan Chase
• Stock purchase plan and other financial incentives tailored to financial services professionals

JP Morgan Chase is an equal opportunity employer.