Associate, Conference Center

Location: Hyderabad, Telangana, India

Job Family: Global Services

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to excellence in every aspect of our operations, including the seamless execution of corporate events that drive business strategy and client engagement. As an Associate in the Conference Center within our Global Services category, you will play a pivotal role in managing high-impact meetings and conferences at our state-of-the-art facility in Hyderabad, Telangana, India. This position demands a proactive leader who thrives in a dynamic environment, ensuring that events for our investment banking, commercial banking, and asset management teams are organized flawlessly, from initial planning to post-event evaluation. Your work will directly support JP Morgan's mission to deliver innovative solutions in the financial services industry, where precision and professionalism are paramount. In this role, you will lead end-to-end event management, collaborating closely with senior stakeholders to customize experiences that align with our firm's global standards. Responsibilities include coordinating logistics such as venue configurations, technology integrations for hybrid formats, and catering that accommodates diverse dietary needs, all while adhering to strict security and regulatory protocols inherent to the financial sector. You will oversee a dedicated team, fostering a culture of efficiency and innovation to handle everything from boardroom briefings to large-scale financial summits. Proficiency in event software and a keen eye for detail will be essential as you track budgets, mitigate risks, and ensure every event enhances JP Morgan's reputation for reliability and sophistication. We value associates who bring passion for hospitality fused with business acumen, particularly those with experience in corporate environments where high-stakes decisions are made. This opportunity in Hyderabad offers exposure to international teams and cutting-edge practices in financial services event management. Join JP Morgan Chase to contribute to events that shape the future of finance, while advancing your career in a supportive, inclusive organization renowned for its employee development and global impact.

Key Responsibilities

• Lead the planning, coordination, and execution of corporate meetings, conferences, and events at the JP Morgan Chase Conference Center in Hyderabad
• Collaborate with internal stakeholders, including senior executives from investment banking and asset management divisions, to understand event requirements and deliver tailored solutions
• Manage all logistical aspects, including venue setup, audiovisual equipment, catering, and transportation, ensuring seamless operations aligned with JP Morgan's high standards
• Oversee a team of conference center staff, providing training and guidance to maintain service excellence in a financial services context
• Monitor event budgets, negotiate with vendors, and ensure cost-effective solutions without compromising quality
• Handle client inquiries, resolve issues in real-time during events, and gather post-event feedback to drive continuous improvement
• Ensure compliance with JP Morgan's security protocols, data privacy standards, and regulatory requirements for financial industry events
• Utilize event management tools to track schedules, resources, and performance metrics, reporting outcomes to Global Services leadership
• Foster partnerships with external vendors and internal technology teams to integrate innovative solutions like virtual reality for global financial summits
• Contribute to the development of conference center policies and procedures to support JP Morgan's commitment to sustainable and inclusive events

Required Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field
• Minimum of 3-5 years of experience in event planning, conference management, or hospitality operations
• Proven track record in managing corporate meetings and events in a high-volume environment
• Strong organizational skills with the ability to handle multiple priorities in a fast-paced setting
• Excellent communication and interpersonal skills for interacting with senior executives and clients
• Proficiency in Microsoft Office Suite and event management software
• Ability to work flexible hours, including evenings and weekends as needed for event execution

Preferred Qualifications

• Experience in the financial services industry, particularly with corporate events for banking or investment firms
• Certification in event planning (e.g., CMP from Events Industry Council)
• Familiarity with virtual and hybrid event technologies
• Previous exposure to global team coordination in a multinational corporation
• Knowledge of health and safety protocols for large-scale gatherings

Required Skills

• Event planning and coordination
• Budget management and financial analysis
• Team leadership and supervision
• Customer service excellence
• Problem-solving under pressure
• Verbal and written communication
• Project management methodologies
• Audiovisual and technical setup
• Vendor negotiation
• Risk assessment and compliance
• Attention to detail
• Time management
• Cross-cultural collaboration
• Data analysis for event metrics
• Adaptability to hybrid event formats

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support
• Stock purchase plan and employee stock ownership options
• Flexible work arrangements and relocation assistance for eligible roles

JP Morgan Chase is an equal opportunity employer.