Associate I - ETF Basket Operations

Location: Boston, MA, United States

Job Family: Fund Servicing

About the Role

At JPMorgan Chase, we are a leading global financial services firm with a proud history of innovation and client focus. The Associate I - ETF Basket Operations role within our Fund Services Operations team in Boston, MA, offers an exciting opportunity to contribute to the backbone of our asset management operations. As part of this dynamic team, you will support the creation, redemption, and maintenance of ETF baskets, ensuring seamless execution that drives success for our clients and the firm. This position is ideal for early-career professionals passionate about financial markets, where you will gain hands-on experience in the fast-evolving world of exchange-traded funds, handling everything from trade processing to regulatory compliance in a collaborative environment. In this role, you will dive into the intricacies of ETF operations, processing daily basket activities while collaborating with traders, portfolio managers, and compliance teams to resolve issues and optimize workflows. Your work will directly impact the efficiency of our Fund Services organization, which manages billions in assets under administration. Expect to analyze data for accuracy, reconcile positions with custodians, and contribute to process improvements that leverage technology to enhance scalability. At JPMorgan Chase, we value precision and innovation, providing you with the tools and mentorship to excel in a high-volume, deadline-driven setting. Joining JPMorgan Chase means becoming part of a world-class institution committed to your growth and well-being. We offer robust professional development, competitive compensation, and a culture that fosters inclusion and excellence. This role not only builds your expertise in ETF operations but also opens doors to broader opportunities across our global Asset & Wealth Management division. If you thrive in a challenging financial services landscape and are ready to make an impact, apply today to help drive the future of fund servicing at JPMorgan Chase.

Key Responsibilities

• Process and validate ETF basket creations and redemptions to ensure accurate portfolio alignment
• Monitor daily trade activities, including order management and settlement for ETF portfolios
• Reconcile discrepancies in basket compositions with front-office teams and external custodians
• Collaborate with cross-functional teams to resolve operational issues and improve process efficiency
• Maintain accurate records and documentation for regulatory compliance and audit purposes
• Analyze operational data to identify trends and support risk management initiatives
• Support the implementation of new ETF products and operational enhancements within the Fund Services team
• Liaise with clients and internal stakeholders to provide timely updates on basket operations
• Contribute to process automation projects using tools like Excel macros or basic scripting

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• At least 1-2 years of experience in financial services operations, preferably in asset management or fund servicing
• Strong understanding of ETF structures, basket creation, and redemption processes
• Proficiency in Microsoft Office Suite, including advanced Excel for data analysis
• Excellent attention to detail and ability to handle high-volume transactional data
• Ability to work in a fast-paced, deadline-driven environment
• U.S. work authorization without need for sponsorship

Preferred Qualifications

• Experience with ETF operations at a major financial institution like JPMorgan Chase
• Knowledge of regulatory requirements such as SEC rules for ETFs and mutual funds
• Familiarity with Bloomberg or similar financial data platforms
• Prior exposure to trade settlement and reconciliation in fund services
• CFA Level I candidate or equivalent certification in progress

Required Skills

• Analytical thinking for data reconciliation
• Attention to detail in high-stakes financial transactions
• Proficiency in Excel for pivot tables and VLOOKUP functions
• Knowledge of ETF lifecycle and securities trading
• Strong communication skills for stakeholder interactions
• Time management in deadline-oriented settings
• Problem-solving for operational discrepancies
• Basic understanding of financial regulations (e.g., SEC, FINRA)
• Team collaboration in a matrixed organization
• Adaptability to evolving market conditions
• Technical aptitude for process automation tools
• Risk assessment and mitigation skills
• Customer service orientation for client-facing tasks
• Organizational skills for record-keeping
• Quantitative analysis for portfolio monitoring

Benefits

• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships and mental health support
• Flexible work arrangements and hybrid options in Boston
• Access to JPMorgan Chase's global mobility and career advancement opportunities

JP Morgan Chase is an equal opportunity employer.