Associate I - ETF Operations Testing Project

Location: Boston, MA, United States

Job Family: Fund Servicing

About the Role

At JPMorgan Chase, we are a leading global financial services firm with a proud history of innovation and client focus. The Associate I - ETF Operations Testing Project role within our Fund Services Operations team in Boston, MA, offers an exciting opportunity to contribute to the success of both our clients and the firm. As part of the Fund Servicing category, you will play a key role in ensuring the seamless operation of Exchange-Traded Funds (ETFs), one of the fastest-growing segments in asset management. This position involves rigorous testing of operational processes to support ETF creation, redemption, and daily valuations, helping to maintain JPMorgan's reputation for reliability and excellence in financial services. In this role, you will work closely with operations, technology, and compliance teams to design and implement test scenarios that validate system integrity and process efficiency. Your efforts will directly impact client outcomes by minimizing errors in high-volume ETF transactions and ensuring adherence to stringent SEC and industry regulations. Leveraging JPMorgan's state-of-the-art platforms, you will analyze transaction data, identify potential risks, and propose enhancements that drive operational excellence. This is an ideal position for a detail-oriented professional passionate about the financial markets and eager to grow within a dynamic, supportive environment. JPMorgan Chase values diversity, inclusion, and professional development, providing ample opportunities for career advancement in our Fund Services organization. Joining our Boston team means becoming part of a collaborative culture that fosters innovation and rewards high performance. If you have a solid foundation in financial operations and a commitment to precision, this role will allow you to make meaningful contributions to a firm that serves millions of clients worldwide.

Key Responsibilities

• Conduct comprehensive testing of ETF operations processes to ensure accuracy and compliance
• Collaborate with cross-functional teams to identify and resolve operational inefficiencies
• Develop and execute test plans for new ETF product launches and system enhancements
• Analyze data from ETF transactions to validate processing workflows and mitigate risks
• Support regulatory reporting and audit requirements for Fund Services Operations
• Document testing outcomes and recommend process improvements to drive client satisfaction
• Participate in project initiatives aimed at enhancing the efficiency of JPMorgan's Fund Services platform
• Monitor and troubleshoot issues in ETF creation, redemption, and NAV calculations
• Ensure adherence to JPMorgan's risk management frameworks in all testing activities

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• 2-4 years of experience in financial services operations, preferably in ETFs or fund servicing
• Strong understanding of ETF operations, including creation/redemption processes and regulatory requirements
• Proficiency in testing methodologies for financial systems and processes
• Knowledge of SEC regulations and compliance standards in the asset management industry
• Experience with project management tools and agile methodologies

Preferred Qualifications

• Prior experience at a major financial institution like JPMorgan Chase
• Familiarity with ETF product lifecycle and middle/back-office operations
• Certification in financial operations (e.g., Series 7 or equivalent)
• Background in quality assurance or testing within capital markets

Required Skills

• ETF operations knowledge
• Testing and quality assurance
• Financial regulatory compliance
• Data analysis and validation
• Project management
• Attention to detail
• Problem-solving
• Communication skills
• Team collaboration
• Risk assessment
• Agile methodologies
• SQL or data querying
• Excel proficiency
• Time management
• Adaptability in fast-paced environments

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Boston location
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.