Audit Manager - Connected Commerce & Consumer Community Banking Strategy

Location: Jersey City, NJ, United States

Job Family: Auditing

About the Role

At JP Morgan Chase, we are at the forefront of reimagining banking through innovative connected commerce solutions and consumer community banking strategies that empower millions of customers worldwide. As an Audit Manager in the Connected Commerce & Consumer Community Banking Strategy team, you will play a pivotal role in safeguarding our operations by executing a robust audit plan that identifies and mitigates risks in our digital ecosystems. Based in our state-of-the-art Jersey City, NJ office, you will manage high-impact audit engagements, oversee comprehensive testing of controls in areas like e-commerce platforms, payment processing, and customer engagement strategies, and ensure alignment with our enterprise-wide risk management framework. This position demands a strategic thinker who thrives in a dynamic financial services environment, collaborating closely with business leaders to drive audit excellence and regulatory compliance. Your core responsibilities will include leading cross-functional audit teams to assess the effectiveness of controls in technology-driven commerce initiatives, such as mobile banking apps, digital wallets, and community lending programs. You will join key control forums to influence risk discussions, prepare insightful reports for senior executives, and recommend enhancements to mitigate emerging threats like cybersecurity in connected ecosystems or data privacy in consumer interactions. At JP Morgan Chase, we value auditors who leverage advanced analytics to enhance testing efficiency, ensuring our audits not only meet but exceed standards set by regulators like the OCC and SEC. This role offers the opportunity to contribute to groundbreaking projects that shape the future of consumer banking while advancing your career in a supportive, high-performance culture. We seek professionals with deep expertise in financial auditing and a passion for innovation in the banking sector. Joining JP Morgan Chase means becoming part of a global leader committed to integrity, diversity, and sustainable growth. If you are ready to audit the edge of financial technology and make a tangible impact on our Connected Commerce and Consumer Community Banking initiatives, apply today to elevate your career with us.

Key Responsibilities

• Execute the annual audit plan for Connected Commerce and Consumer Community Banking Strategy, ensuring alignment with enterprise risk priorities
• Manage end-to-end audit engagements, from planning and scoping to reporting and follow-up
• Oversee testing of controls related to digital commerce, consumer banking strategies, and technology integrations
• Lead and mentor a team of auditors, providing guidance on methodologies and best practices
• Collaborate with business leaders in Consumer & Community Banking to assess risks and control effectiveness
• Participate in applicable control forums, governance committees, and regulatory discussions at JP Morgan Chase
• Identify emerging risks in connected commerce ecosystems, such as fintech partnerships and payment innovations
• Prepare detailed audit reports and present findings to senior management and the Audit Committee
• Drive continuous improvement in audit processes, incorporating data analytics and automation tools
• Ensure compliance with internal policies, external regulations, and industry standards throughout audit activities

Required Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• Minimum of 7-10 years of experience in internal auditing, risk management, or compliance within the financial services industry
• Professional certification such as CPA, CIA, or CRISC
• Proven experience in auditing technology-enabled processes, particularly in commerce and consumer banking strategies
• Strong understanding of regulatory requirements including SOX, GDPR, and banking regulations from OCC and FDIC
• Demonstrated ability to lead audit teams and manage multiple engagements simultaneously
• Excellent analytical and problem-solving skills with attention to detail

Preferred Qualifications

• Advanced degree (MBA or Master's in Finance) or equivalent experience
• Experience in auditing digital payment systems, e-commerce platforms, or consumer community banking initiatives
• Knowledge of JP Morgan Chase's internal audit methodologies and risk frameworks
• Prior leadership role in a Big Four firm or major financial institution
• Familiarity with data analytics tools for audit testing in connected commerce environments

Required Skills

• Internal auditing expertise
• Risk assessment and management
• Financial analysis and reporting
• Regulatory compliance knowledge
• Team leadership and mentoring
• Project management
• Data analytics and visualization
• Control testing and evaluation
• Stakeholder communication
• Problem-solving and critical thinking
• Technology auditing (e.g., fintech, APIs)
• Report writing and presentation skills
• Adaptability to evolving banking technologies
• Attention to detail
• Ethical judgment and integrity

Benefits

• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development programs, including tuition reimbursement and certification support
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships, mental health resources, and onsite fitness centers
• Flexible work arrangements, including hybrid options in Jersey City, NJ
• Community involvement opportunities through JP Morgan Chase's global philanthropy initiatives

JP Morgan Chase is an equal opportunity employer.