Branch Manager - Greater Woodlands - Woodlands ,TX

Location: The Woodlands, TX, United States

Job Family: Branch Managers

About the Role

As a Branch Manager at JP Morgan Chase in the Greater Woodlands, TX, you will play a pivotal role in delivering exceptional client experiences while leading a dynamic team in one of our premier retail banking branches. Embodying our core values of hospitality and care, you will oversee operations that focus on personalized financial solutions, from everyday banking to complex wealth management services. In this leadership position, you will drive branch success by fostering strong client relationships, achieving key performance indicators, and ensuring seamless integration of digital and in-person services tailored to the diverse needs of the Woodlands community. Your responsibilities will include motivating a team of associates to exceed sales targets for products like checking accounts, mortgages, and investment advisory services, all while maintaining the highest standards of compliance and risk management in line with JP Morgan Chase's global reputation. You will collaborate with regional partners to identify growth opportunities, such as partnering with local businesses in the energy and real estate sectors prominent in Texas. By leveraging data-driven insights and innovative tools, you will enhance operational efficiency and client satisfaction, contributing to the firm's mission of empowering clients to achieve their financial goals. At JP Morgan Chase, we invest in your professional growth through comprehensive training, leadership development programs, and a supportive culture that values work-life balance. This role offers the chance to make a tangible impact in a vibrant community like The Woodlands, where you'll build lasting client loyalty and team camaraderie. Join us to lead with integrity and innovation in the financial services industry, advancing your career within one of the world's leading financial institutions.

Key Responsibilities

• Lead and motivate a team of branch associates to deliver outstanding client experiences and achieve branch performance goals
• Oversee daily branch operations, including sales of banking products, loans, and investment services
• Ensure compliance with JP Morgan Chase policies, federal regulations, and anti-money laundering standards
• Build and maintain relationships with local businesses and high-net-worth clients in the Greater Woodlands community
• Drive business growth through proactive outreach, client referrals, and cross-selling financial solutions
• Monitor branch metrics, such as customer satisfaction scores and deposit growth, and implement improvement strategies
• Foster a culture of hospitality, inclusivity, and professional development for employees
• Collaborate with regional leadership to align branch activities with JP Morgan Chase's broader strategic objectives
• Manage risk and resolve escalated client issues to uphold the firm's reputation for trust and reliability
• Utilize data analytics to identify opportunities for enhancing client engagement and operational efficiency

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field
• Minimum of 5 years of experience in retail banking or financial services management
• Proven track record in leading teams and achieving sales or performance targets in a branch environment
• Strong understanding of banking regulations, compliance standards, and risk management practices
• Valid driver's license and ability to travel within the Greater Woodlands area
• Experience in customer relationship management and sales leadership
• Certification in financial services or equivalent (e.g., Series 6 or 7 licenses preferred but not required)

Preferred Qualifications

• Advanced degree or MBA in finance or business
• 7+ years in branch operations or retail banking leadership at a major financial institution
• Experience with digital banking tools and fintech integrations
• Bilingual proficiency in English and Spanish to serve diverse client base in Woodlands, TX
• Prior involvement in community outreach or local business networking in Texas

Required Skills

• Leadership and team management
• Customer service excellence
• Sales and relationship building
• Financial product knowledge (e.g., deposits, loans, investments)
• Regulatory compliance and risk assessment
• Data analysis and performance metrics
• Problem-solving and conflict resolution
• Communication (verbal and written)
• Strategic planning and execution
• Digital banking proficiency (e.g., online platforms, mobile apps)
• Community engagement and networking
• Time management and multitasking
• Adaptability to changing market conditions
• Coaching and employee development
• Proficiency in Microsoft Office and banking software

Benefits

• Competitive base salary with performance-based incentives and bonuses
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching contributions
• Paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for career advancement
• Employee stock purchase plan and access to financial wellness resources
• Wellness programs, including gym memberships and mental health support
• Relocation assistance for eligible positions in the Woodlands, TX area

JP Morgan Chase is an equal opportunity employer.