Branch Manager - Greenville Area - Greenville, SC

Location: Greenville, SC, United States

Job Family: Branch Managers

About the Role

As a Branch Manager in the Greenville Area at JP Morgan Chase, you will play a pivotal role in delivering exceptional client experiences while leading a dynamic team in one of South Carolina's vibrant markets. Embodying our commitment to hospitality and care, you will oversee all aspects of branch operations, from fostering meaningful client relationships to driving business growth through innovative financial solutions. In this leadership position, you will inspire your team to exceed performance targets, promote JP Morgan Chase's renowned service standards, and contribute to the local community's financial well-being. This role is ideal for a seasoned banking professional passionate about empowering clients with personalized advice on everything from everyday banking to complex wealth management strategies. Your day-to-day responsibilities will include managing a high-performing team of associates, ensuring seamless execution of sales initiatives, and navigating the regulatory landscape of the financial services industry. You will leverage JP Morgan Chase's cutting-edge digital tools to enhance client interactions, while also engaging with the Greenville community through events and partnerships that build lasting loyalty. Success in this role demands a blend of strategic vision and hands-on leadership, as you balance operational efficiency with a client-first approach, all while upholding our firm's values of integrity, innovation, and inclusion. Joining JP Morgan Chase means becoming part of a global leader in financial services, with opportunities for career advancement and professional growth in a supportive environment. We offer competitive compensation, robust benefits, and a culture that values work-life balance. If you are ready to lead with purpose and make a tangible impact in the Greenville area, apply today to shape the future of banking at one of the world's most admired financial institutions.

Key Responsibilities

• Lead a team of bankers and associates to deliver exceptional client experiences, fostering a culture of hospitality and care in line with JP Morgan Chase's values
• Drive branch performance by achieving sales goals for deposits, loans, credit cards, and investment products while ensuring compliance with all regulations
• Build and maintain strong relationships with local businesses and community organizations in the Greenville area to grow the client base
• Oversee daily branch operations, including risk management, audit preparation, and adherence to security protocols
• Coach and develop team members through training, performance reviews, and career development opportunities
• Identify opportunities for cross-selling JP Morgan Chase financial solutions, such as wealth management and mortgage services
• Monitor market trends and competitor activities to adapt strategies for client retention and acquisition
• Ensure a safe and inclusive environment by promoting diversity, equity, and inclusion initiatives
• Collaborate with regional leadership to implement Chase's strategic initiatives and digital transformation efforts

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field, or equivalent work experience
• Minimum of 5 years of experience in retail banking or financial services, with at least 2 years in a leadership or supervisory role
• Proven track record of achieving sales and performance targets in a branch or customer-facing environment
• Strong understanding of banking products, including deposits, loans, investments, and digital banking solutions
• Ability to lead and motivate a team in a high-volume, client-focused setting
• Compliance with all regulatory requirements, including FINRA and banking laws
• Valid driver's license and willingness to travel within the Greenville area

Preferred Qualifications

• Advanced certifications such as CFP (Certified Financial Planner) or Series 6/7 licenses
• Experience managing a branch in a competitive market like the Southeast US
• Background in community banking or relationship management with high-net-worth clients
• Familiarity with JP Morgan Chase's proprietary systems and tools for client onboarding and portfolio management
• MBA or equivalent advanced degree in finance

Required Skills

• Leadership and team management
• Client relationship building and sales acumen
• Financial product knowledge (loans, investments, deposits)
• Regulatory compliance and risk assessment
• Strategic planning and performance metrics analysis
• Customer service excellence and conflict resolution
• Digital banking tools proficiency (e.g., mobile apps, online platforms)
• Communication and presentation skills
• Problem-solving and decision-making under pressure
• Community engagement and networking
• Data analysis for branch performance reporting
• Coaching and employee development
• Adaptability to changing market conditions
• Multitasking in a fast-paced environment
• Diversity and inclusion advocacy

Benefits

• Comprehensive medical, dental, and vision insurance plans with multiple coverage options
• 401(k) retirement savings plan with company matching contributions up to 5% of eligible pay
• Generous paid time off, including vacation, sick days, and parental leave
• Tuition reimbursement program for professional development and advanced education
• Employee stock purchase plan and performance-based annual bonuses
• Wellness programs including gym memberships, mental health support, and financial wellness resources
• Flexible work arrangements and hybrid options where applicable
• Access to exclusive JP Morgan Chase employee perks, such as travel discounts and cultural event tickets

JP Morgan Chase is an equal opportunity employer.