Branch Manager - Iowa City Branch - Iowa City, IA

Location: Iowa City, IA, United States

Job Family: Branch Managers

About the Role

As the Branch Manager for the Iowa City Branch of JP Morgan Chase, you will play a pivotal role in delivering exceptional client experiences while leading a dynamic team in one of Iowa's vibrant communities. Embodying our core values of hospitality and care, you will oversee all aspects of branch operations, from fostering meaningful client relationships to driving sustainable business growth. In this leadership position, you will champion JP Morgan's commitment to innovation in financial services, helping clients navigate everything from everyday banking to complex wealth management solutions in a personalized, supportive manner. Your responsibilities will include motivating and developing a high-performing team of associates, ensuring seamless execution of sales strategies that align with JP Morgan's rigorous standards for ethical banking. You will monitor key performance indicators, implement operational efficiencies, and maintain strict adherence to regulatory requirements, all while creating an inclusive environment that prioritizes employee well-being and client satisfaction. Collaboration with regional and corporate teams will be essential to integrate cutting-edge digital tools and expand JP Morgan's footprint in the local Iowa City market. This role offers a unique opportunity to contribute to JP Morgan Chase's legacy as a trusted financial leader, where your expertise in retail banking can make a tangible impact on the community. We seek a passionate leader ready to inspire excellence and embody our client-first philosophy in every interaction.

Key Responsibilities

• Lead and motivate a team of branch associates to deliver outstanding client experiences and achieve performance targets
• Oversee daily branch operations, ensuring compliance with JP Morgan Chase policies and federal regulations
• Build and maintain strong relationships with local clients, promoting JP Morgan's full suite of financial products and services
• Drive business growth through proactive sales strategies, including deposit growth, loan origination, and investment referrals
• Foster a culture of hospitality and care, embodying JP Morgan's commitment to client-centric service
• Monitor branch performance metrics, implementing strategies to enhance efficiency and employee engagement
• Collaborate with regional leadership to align branch initiatives with broader company goals
• Ensure a safe and secure environment by managing risk controls and fraud prevention measures
• Mentor and develop team members through coaching, training, and performance evaluations

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field
• Minimum of 5 years of experience in retail banking or financial services management
• Proven track record in leading teams to achieve sales and service goals
• Strong understanding of banking regulations and compliance requirements
• Valid driver's license and ability to travel within the local area
• Experience in customer relationship management within a branch environment

Preferred Qualifications

• Advanced degree or certification in finance (e.g., CFA or CFP)
• Previous experience managing a high-volume branch in a competitive market
• Knowledge of digital banking tools and fintech integrations
• Bilingual proficiency in English and Spanish to serve diverse clients

Required Skills

• Leadership and team management
• Customer service excellence
• Sales and relationship building
• Financial product knowledge
• Regulatory compliance expertise
• Risk management and fraud detection
• Performance analytics and reporting
• Conflict resolution
• Strategic planning
• Digital banking proficiency
• Communication (verbal and written)
• Problem-solving
• Time management
• Coaching and mentoring
• Adaptability in a fast-paced environment

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Parental leave and family benefits for work-life balance
• Access to JP Morgan's global career mobility and advancement opportunities

JP Morgan Chase is an equal opportunity employer.