Branch Manager - Middle Virginia - Fredericksburg, VA

Location: Fredericksburg, VA, United States

Job Family: Branch Managers

About the Role

As a Branch Manager at JP Morgan Chase in Fredericksburg, VA, you will play a pivotal role in delivering exceptional client experiences while leading a dynamic team in the heart of Middle Virginia. Embodying our core values of hospitality and care, you will oversee all aspects of branch operations, from fostering meaningful client relationships to driving sustainable business growth. In this leadership position, you will inspire your team to exceed sales targets for products like checking accounts, mortgages, and wealth management services, all while ensuring adherence to the highest standards of compliance and ethical practices in the financial services industry. Your ability to blend strategic vision with hands-on management will be key to creating a welcoming branch environment that reflects JP Morgan Chase's commitment to innovation and client success. Reporting to regional leadership, you will collaborate closely with cross-functional teams to align local initiatives with JP Morgan Chase's global objectives. This includes analyzing market trends in the Fredericksburg area to identify opportunities for expanding our footprint among diverse clientele, including small businesses and affluent individuals. You will conduct regular performance reviews, provide targeted coaching, and cultivate a culture of inclusion and professional development, ensuring your team feels empowered to deliver personalized financial solutions. By leveraging JP Morgan Chase's robust digital tools and resources, you will enhance operational efficiency and client satisfaction, positioning the branch as a trusted community partner. This role demands a passion for financial services and a dedication to putting clients first, in line with JP Morgan Chase's legacy of excellence since 1799. You will navigate the complexities of banking regulations, manage risk effectively, and resolve issues with empathy and expertise. Joining our team means contributing to a prestigious institution known for its stability and forward-thinking approach, while advancing your career in a supportive environment that values work-life balance and continuous learning. If you thrive in a fast-paced setting and are committed to making a positive impact, this Branch Manager position offers the opportunity to lead with purpose in Fredericksburg, VA.

Key Responsibilities

• Lead and motivate a team of branch associates to deliver outstanding client experiences and achieve performance targets
• Oversee daily branch operations, ensuring compliance with JP Morgan Chase policies and federal regulations
• Build and maintain strong relationships with local businesses and community organizations to expand client base
• Drive sales of banking products including deposits, loans, and investment services tailored to client needs
• Monitor branch performance metrics, implementing strategies to enhance efficiency and profitability
• Foster a culture of hospitality, care, and inclusion among employees and clients
• Conduct regular coaching and development sessions for team members to support career growth
• Manage risk and resolve escalated client issues promptly and professionally
• Collaborate with regional leadership to align branch initiatives with broader JP Morgan Chase goals
• Ensure the branch environment reflects JP Morgan Chase's commitment to innovation and client-centric service

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field
• Minimum of 5 years of experience in retail banking or financial services management
• Proven track record of leading teams to achieve sales and service goals in a branch environment
• Strong understanding of banking regulations and compliance requirements
• Valid driver's license and ability to travel within the Middle Virginia region
• Experience in customer relationship management within the financial services sector
• Demonstrated ability to drive business growth in a competitive market

Preferred Qualifications

• MBA or advanced degree in finance
• Prior experience as a branch manager or assistant manager at a major financial institution
• Knowledge of JP Morgan Chase products and services
• Bilingual proficiency in English and Spanish to serve diverse client bases
• Certification in financial planning or banking operations

Required Skills

• Leadership and team management
• Customer service excellence
• Sales and business development
• Financial product knowledge
• Regulatory compliance and risk management
• Problem-solving and decision-making
• Communication and interpersonal skills
• Strategic planning and execution
• Data analysis and performance metrics
• Coaching and employee development
• Community engagement and networking
• Proficiency in banking software and CRM systems
• Adaptability to changing market conditions
• Conflict resolution
• Attention to detail in operational processes

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and performance-based bonuses
• Wellness programs with gym memberships and mental health support
• Parental leave and family care benefits
• Access to JP Morgan Chase's global career mobility opportunities

JP Morgan Chase is an equal opportunity employer.