Branch Manager - New Build - Elevation Point - St Augustine, FL

Location: St Augustine, FL, United States

Job Family: Branch Managers

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. As a Branch Manager for our new build location at Elevation Point in St. Augustine, FL, you will play a pivotal role in launching and leading a high-performing branch that embodies our commitment to exceptional client experiences and employee empowerment. In this dynamic role, you will oversee all aspects of branch operations, from team leadership to sales strategy, ensuring we deliver the hospitality and care that define JPMorgan Chase's brand in the competitive financial services industry. This position offers the opportunity to shape a new branch from the ground up, fostering growth in a vibrant community like St. Augustine while contributing to our mission of helping clients achieve their financial goals. Your primary focus will be on building a cohesive team that excels in client service, drives revenue through innovative banking solutions, and maintains the highest standards of compliance and risk management. You will collaborate with district and regional leaders to implement JPMorgan's strategic initiatives, leveraging tools like our advanced digital platforms and personalized wealth management offerings. By cultivating strong community ties and promoting products such as Chase checking accounts, mortgages, and investment advisory services, you will expand our footprint and enhance client loyalty in this growing market. At JPMorgan Chase, we invest in your success with robust training programs, career advancement paths, and a supportive culture that values diversity and inclusion. This Branch Manager role is ideal for a seasoned leader passionate about financial services, ready to lead with integrity and innovation in a new branch setting. Join us to make a meaningful impact on clients' lives and advance your career in one of the world's most respected financial institutions.

Key Responsibilities

• Lead and motivate a team of bankers and associates to deliver outstanding client experiences in the new Elevation Point branch
• Drive branch performance by achieving sales targets for deposits, loans, and investment products
• Ensure compliance with all JPMorgan Chase policies, federal regulations, and risk management protocols
• Foster a culture of hospitality and care, aligning with JPMorgan's client-first philosophy
• Oversee daily branch operations, including staffing, inventory, and facility management for the new build location
• Build community relationships in St. Augustine to grow the client base and enhance brand presence
• Coach and develop team members through training and performance management
• Monitor key metrics such as client satisfaction scores and employee engagement
• Collaborate with district leadership to implement strategic initiatives
• Identify opportunities for process improvements to enhance efficiency and client service

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field
• Minimum of 5 years of experience in retail banking or financial services management
• Proven track record in leading teams to achieve sales and service goals
• Strong understanding of banking regulations and compliance standards
• Experience in managing branch operations, including new branch openings
• Valid driver's license and ability to travel within the local area
• Series 6 and 63 licenses or willingness to obtain them

Preferred Qualifications

• MBA or advanced degree in finance
• Experience in high-growth or new build branch environments
• Bilingual proficiency in English and Spanish
• Previous leadership role in a JPMorgan Chase branch
• Knowledge of local St. Augustine market dynamics

Required Skills

• Leadership and team management
• Client relationship building
• Sales and negotiation expertise
• Financial product knowledge (loans, deposits, investments)
• Regulatory compliance and risk assessment
• Operational efficiency and process optimization
• Customer service orientation
• Problem-solving and decision-making
• Communication and presentation skills
• Data analysis and performance metrics tracking
• Coaching and employee development
• Community engagement and networking
• Adaptability to new environments
• Proficiency in banking software and CRM tools
• Strategic planning and goal setting

Benefits

• Competitive base salary with performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off and holiday schedule
• Tuition reimbursement for professional development
• Employee stock purchase plan and financial wellness programs
• Access to JPMorgan Chase's global career mobility opportunities
• On-site fitness facilities and wellness initiatives at select locations

JP Morgan Chase is an equal opportunity employer.