Branch Manager - Northeast PA Market Hire - Central/Upper Bucks

Location: Warrington, PA, United States

Job Family: Branch Managers

About the Role

As a Branch Manager in the Northeast PA Market Hire - Central/Upper Bucks at JP Morgan Chase, you will play a pivotal role in delivering exceptional client experiences while leading a high-performing team in Warrington, PA. Embodying our commitment to hospitality and care, you will oversee branch operations, drive business growth, and ensure seamless integration of our world-class financial services. This position requires a passion for client advocacy and a strategic mindset to navigate the competitive financial landscape of the region, fostering long-term relationships that align with JP Morgan Chase's reputation for innovation and trust. Your key responsibilities include motivating your team to exceed sales targets in deposits, loans, and investment products, while maintaining rigorous compliance with banking regulations. You will collaborate with regional leaders to implement initiatives tailored to the Northeast PA market, leveraging local insights to enhance community engagement. By resolving complex client needs and promoting a culture of inclusion, you will contribute to JP Morgan Chase's mission of empowering clients to achieve their financial goals in a supportive, dynamic environment. In this leadership role, you will have opportunities for professional growth through JP Morgan Chase's renowned development programs, including mentorship and advanced training in financial services. Join a global leader where your expertise in retail banking can make a tangible impact on clients in Central/Upper Bucks County, while benefiting from a collaborative culture that values work-life balance and innovation. If you are ready to lead with integrity and drive results in a branch setting, this position offers a rewarding path within one of the world's most respected financial institutions.

Key Responsibilities

• Lead and motivate a team of branch associates to deliver outstanding client experiences and achieve performance targets
• Oversee daily branch operations, ensuring compliance with JP Morgan Chase policies and federal regulations
• Drive business growth by identifying opportunities for new client acquisition and deepening existing relationships
• Foster a culture of hospitality and care, aligning with JP Morgan Chase's core values
• Manage risk and resolve escalated client issues to maintain high satisfaction levels
• Conduct performance reviews, coaching, and development for team members
• Collaborate with market leaders to implement strategic initiatives in the Northeast PA region
• Monitor branch financial metrics, including deposits, loans, and fee income
• Ensure adherence to security protocols and audit requirements

Required Qualifications

• Bachelor's degree in finance, business administration, or a related field
• Minimum of 5 years of experience in retail banking or financial services management
• Proven track record in leading teams to achieve sales and service goals
• Strong understanding of banking regulations and compliance standards
• Valid driver's license and ability to travel within the Northeast PA market
• Experience in customer relationship management within a branch environment

Preferred Qualifications

• MBA or advanced degree in finance
• Prior experience as a branch manager or assistant manager at a major financial institution
• Knowledge of local market dynamics in Central/Upper Bucks County, PA
• Certification in financial planning or banking operations

Required Skills

• Leadership and team management
• Customer service excellence
• Sales and relationship building
• Financial product knowledge (e.g., loans, deposits, investments)
• Regulatory compliance and risk management
• Problem-solving and decision-making
• Communication (verbal and written)
• Analytical thinking for performance metrics
• Time management and organizational skills
• Adaptability to dynamic market conditions
• Proficiency in banking software and CRM tools
• Conflict resolution
• Strategic planning
• Coaching and mentoring
• Attention to detail in operational processes

Benefits

• Competitive base salary with performance-based incentives
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off and holiday schedule
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• Access to on-site fitness centers and wellness programs at select locations
• Family benefits including adoption assistance and childcare support

JP Morgan Chase is an equal opportunity employer.